How To Cancel Public Storage Account?

It’s always a good idea to rent some space from Public storage and keep your stuff needed less often over there. If you are looking for ways to cancel your Public storage account because you are changing property, and need your stuff to be relocated, no worries it’s easy. What might not be easy is to take out the stuff, to do the inventory, to load, and then do all this again while reloading, it takes time and will make you sweat.

Public Storage is a company that offers self-storage units for rent across the United States. They include a variety of unit sizes to fit all different needs ranging from small lockers to large spaces that can hold the contents of your entire house. You can easily rent a unit online or at many of their many facilities. Reasons could be many behind cancelation, different needs, relocating, unit sizes, service issues, etc.

This guide without any questions asked will answer most of your questions and will straight away help you to cancel your Public Storage Account in minutes. I would recommend you read the important know-before pointers to understand the terms and then start the cancellation process. If you need some other option at your new location, consider some alternatives to Public Storage mentioned towards the end of this post.

Know Before Canceling Public Storage Account

Understand the below-mentioned list of pointers which will help you to conduct the process smoothly;

Not a subscription cancellation: Public Storage works with rental agreements and not on subscriptions. Remember that when you cancel your account, you’re essentially terminating the lease for a specific storage unit. Any change of mind later will have to start things from the start again.

Contact Public Storage: The foremost step must be to inform the Public Storage facility you’re renting from about your decision to vacate. You can quickly do this by phone or by visiting the office in person.

Rent and dues: Check your records and also talk to the Public Storage customer support and understand the process and most importantly if there are any dues or rent pending. Make sure you clear all such things before initiating the cancellation. 

Notice Period: I would suggest you check your rental agreement for any terms outlined regarding the required notice period before your planned move-out date. This period is generally 30 days, but it can vary, so it’s better to ask and confirm.

Keep Records: Always remember to maintain copies of paperwork which includes the lease agreement and other important documents related to your move-out notification or communication with Public Storage. You must also cross-verify the Inventory on your part and cross-verify it with them, this will avoid any sort of doubts hence avoiding further problems.

Also, read How To Cancel Your Lululemon Order?

Public Storage Plans and Charges

Public Storage doesn’t operate on plans and subscription basis, the cost of your rent will depend upon the size and the type of unit you rent. Understand below how their pricing works:

• Unit Size: This is the primary factor that affects cost. It is the size of the storage unit you choose and their prices are based on square footage, with larger units costing more per month than smaller ones. Public Storage offers unit sizes that range from 25 sq ft up to over 300 sq ft. Apart from this they even have storage for vehicles.

• Unit Type: The type of unit you need and select can also impact the price. For instance, climate-controlled units, which maintain a specific temperature range, often cost more than the standard units. Drive-up units, which allow you to directly pull your vehicle up to the unit for quick and easy loading and unloading, also come with a slightly higher price tag.

• Facility Location: Rental prices can also vary depending on the location of the outlet of the Public Storage facility. Generally, the storage units that are in high-demand areas or urban locations tend to be more expensive as compared to those in suburban or rural areas.

Can You Cancel Your Public Storage Account?

Anytime, Public Storage offers an easy and hassle-free process for you to cancel your account with them and terminate the agreement. There are no questions asked, but I would recommend you understand the above-mentioned pointers explaining their policies and do’s and don’ts while you cancel. The process is easy but involves a few steps, to break down the complexity I have formed a checklist for you. Detailed step-by-step instructions are explained in the next paragraph. 

Also, read How To Cancel Kayo Subscription

How to Cancel Public Storage? Moving Out Of Your Self-Storage Space

The process is easy but will ask you to be involved. Follow the steps mentioned below to guide you through the process of canceling your account with the Public Storage unit. 

Step 1: Empty Your Storage Space

The foremost step involves you to cross-match the inventory which was done when you moved in and then emptying the whole unit you have rented. Make sure you don’t need a spec over there, there are chances that you don’t need many of the stuff that you kept over there, but remember that you can’t leave it over there, it’s a strict policy to be followed, otherwise there could be impact on the security deposit. 

Step 2: Tidy Up Self Storage Space

After you have taken your stuff out, the next step is to tidy up the unit. Remember the condition of the space when you moved in, you need to put this back exactly in that condition, to facilitate the next tenant moving in. The equipment like dollies, ladders, etc, must be kept at ideal places along with the other stuff.

Step 3: Remove The Lock

Remember you brought your lock when you moved in, now you have to take that back and leave the shutters unlocked. Similarly, if inside the unit you have lockers or smaller units locked, make sure to unlock them and take the locks with you.

Step 4: Notify Public Storage Move Out Date

After you have taken out your stuff, tidied up the place, and unlocked it completely, you can now ask the Public Storage to take over it and follow the further process as advised.

You can quickly notify the property manager within your account;

• Go to the Public Storage Website
• Login to your Account
• Tap on “Schedule a Move-out Date” under “My Storage Units”. 

Post this you will have to visit the space for further processing and closing of your account and lease agreement termination so that the next process of security depository release can be started.  

Also, read How To Cancel YourScoreAndMore Membership?

How to Cancel Public Storage Unit Via Live Chat?

This method is quick and easy to intimate Public Storage about the proceedings. Follow the below steps to cancel your Public Storage account by using the web chat option. 

• Go to the Public Storage Portal
• Click the Chat With Us option in the bottom-right corner and select it.
• Enter your Name, and Email Address to “Start a conversation”
• Put forward your concern clearly to cancel the Public Storage account. 
• Provide all the information about your subscription.
• Request for confirmation receipt from the representative for your cancellation request.

How to Cancel Public Storage Unit via Calling?

This one is another easy method to put forward your request. Before you call them make sure you have your account information readily available. Information and entails required are, your account ID, the name listed on the account, and other general information.

Follow the simple steps below to cancel your subscription over a phone call.

1. Dial Public Storage at 888-797-6980 from your registered mobile number.

2. Put forward your concern once you get connected to a representative that you wish to cancel your subscription with them.
3. Make sure you remember all your membership details or account information. Provide all the required details. 
4. Cross-verify with the customer service agent that your membership has been canceled/processed before you finish the call. Ask for a confirmation message for your request for any future correspondence. 

Note:- Public Storage Customer Service Hours: Monday-Saturday (5 am to 10 pm) and Sunday (5 am to 9 pm)

How to Cancel Public Storage Unit Via Mail?

You can also request cancellation by writing a letter to Public Storage and mailing it to their team. Understand the process below:

1. Draft a detailed letter that mentions your intention to cancel.
2. Mention in the subject line “Cancel account”. This ensures that the request is next forwarded to the concerned department for quick procession.
3. Mention your concern about canceling and also support it with a simple and valid reason. Include important details like your name, billing address, subscription details, etc. 
4. Post the letter to the following Mailing Address.

Public Storage, P.O. Box 25050, Glendale, CA 91221-5050.

5. Check for any correspondence in the next couple of days in your mailbox and proceed as outlined.

Also, read How To Cancel GMB Membership?

How to Change Unit Size On Public Storage?

The process is easy but Public Storage doesn’t offer any online unit size changes within your existing rental agreement. Understand ways to get the job done:

1. Contact Public Storage and inquire about Upsizing

• Call the Public Storage facility you are currently renting from. This is the most direct and quick approach.
• Explain your situation and mention your concern about the possibility of upsizing to a larger unit and understand the process and prerequisites.
• Public storage is known for unit sizes ranging from a jewelry box to one that could contain the stuff of a whole house. They will surely guide you through the process of transitioning to the new unit. This sometimes involves prorating rent for the remaining days for your current unit and then setting up a new rental agreement for the new larger unit you are looking for.

2. Downsizing to a Smaller Unit :

• While upsizing is often common, downsizing to a smaller unit is still possible in some situations.
• Contact the facility you are currently renting from and explain your situation. There might be availability for smaller units, but remember;
  • Early Termination Fees: Your current agreement might have early termination fees if you want to move out before your lease ends. 
  • Moving: You’ll have to move your belongings to the smaller unit and this will be all on your own and will require planning and potentially additional costs for packing supplies or movers.

Does Public Storage Refund Money?

Public Storage doesn’t have a conventional refund policy if you are canceling before your lease ends and in the context of unused storage time. Understand why;

• Public Storage uses rental agreements for a preset period (usually month-to-month). You will have to pay for the entire rental period regardless of how long you will use the unit within that time frame.

• In some uncommon situations, Public Storage might offer refunds on a prorated basis which is totally at their discretion. For instance, if you move out mid-month due to unforeseen circumstances, they might consider your case for a refund for the unused portion of the month remaining on your lease. This isn’t guaranteed, I would suggest you discuss it directly with the facility manager.

• If you have paid a security deposit while renting the unit, you will get it back when you move out. Make sure that there are no outstanding fees or damages to the unit. I would suggest you review your agreement for any such details outlined.

Also, read How To Cancel StockX Order?

Alternatives to Public Storage

If because of any service issue you are canceling your Public Storage or the facility is far from your location, check some alternatives mentioned below: 

Rent-to-Own Sheds: Companies like EZ Rent-to-Own or Rent-A-Center provide rent-to-own shed options. These might suit the long-term storage needs on your property which will cost less than a long-term storage unit rental in the long run.

Extra Space Storage: A famous large self-storage provider with varying facilities across the US. They provide a variety of unit sizes and types which also include climate-controlled options. 

Life Storage: Another national self-storage company that also has many different facilities. They provide facilities for various unit sizes, climate control options, and simple online reservation systems. 

Neighbor.com: This innovative platform connects people with unused space in their homes, garages, or yards to those who are looking for storage at a lower price. It can be a more affordable alternative compared to other storage units like Public Storage, but selection and availability can vary. 

Conclusion

It’s always a good option to rent some space from companies like Public Storage, especially if you have a business and need to switch between different stuff frequently. There are different options available, check your needs and what features are being offered. I hope this guide has helped you with what you have been searching for. 

Frequently Asked Questions

Rajat Gupta

Rajat is a seasoned writer and tech enthusiast with a passion for simplifying technology and empowering readers with practical solutions. With a focus on tech reviews, how-to guides for canceling subscriptions, and troubleshooting error fixes, Rajat brings a wealth of expertise to the digital landscape.