How To Cancel Urban Air Membership?

Urban Air Adventure Park is perfect for families who wish to experience a large adventure park without the need to shell out money as an entry fee. One needs to simply sign up for an Urban Air membership and can enjoy unlimited access to the attractions of the park for one year without having to pay daily charges or entry fees. In case you don’t want to continue with the Urban Air membership and want to know how to cancel Urban Air Membership, then you are in the right spot. 

With an Urban Air membership, you will get a list of fun attractions, and the trampoline is one of them. To enjoy and jump in this park is complete fun for you and your family, which makes it suitable for fun and exercising reasons. 

After some time, all these attractions will start to fade and you no longer want to continue with this membership. In this article, I will give you a detailed guide on how to cancel Urban Air Membership in an all-inclusive manner. 

What Is An Urban Air Membership? How Does It Work?

An Urban Air Membership gives you a total term of 12 months and is therefore unlimited within the Urban Air Adventure Park without having to pay any fee each day. The membership is non-cancelable for the first 12 months but continues to renew every month thereafter, which means you may cancel at any point in time. 

This membership option offers reliable use of the park’s features on a wide list of attractions, and it is quite convenient for the people who make regular visits to the park, making it cost-effective. 

The following are some of the benefits and discounts for members including food drink, and merchandise. You will also be offered special events and promotions on a priority basis and get access on a first-come, first-serve basis. 

Therefore, it is suggested to join the membership to lose any offers. On top of that, this membership enhances the Urban Air experience with great savings and offers a reliable source of fun for everyone in your family. 

Can You Cancel Urban Air Membership Anytime?

The Urban Air Membership states that a member is obligated to the terms for one year or 12 months from the effective date of joining the same. That is to say, upon enrolling in the membership program, you are committed to holding your membership for this initial term in its entirety. According to the membership, during 12 months, cancellation is not allowed, thereby making sure that the members are not subjected to canceling the membership prematurely. 

This membership will automatically renew every month upon the completion of the above-mentioned 12-month term. In addition to that, members get the flexibility to cancel their membership at any time, thus having more control over their subscriptions. 

Also, read How To Cancel LA Fitness Membership?

How To Cancel Urban Air Membership Online After 12 Months?

How To Cancel Urban Air Membership

Let’s put this in simple terms, the Urban Air Membership does not allow for cancellation before the completion of the initial 12 months. Therefore, if an individual decides to move in with the membership, it means they are committing to be a member for at least one year.

 If in any case, any member attempts to cancel the membership, they will not be allowed before the period expires. This membership is designed to guarantee that members get consistent access to the park’s facilities throughout the year without any trouble. 

As mentioned earlier, cancellation of the Urban Air Membership is allowed only after serving the 12-month term and can only be carried out through the Urban Air official website. 

Cancellation through email, phone fax, or even letter is forbidden deliberately to maintain an online-only policy, making all necessary changes officially and ensuring that all accuracy and management are achieved through the process. To cancel your membership smoothly, you need to log in to your account on the Urban Air official website after the 12 months is over. 

Also, read How To Cancel Credit Engine Subscription?

How To Cancel Urban Air Membership Via Contact Form?

The following are some of the steps to cancel Urban Air Membership via contact form. Let’s discuss the steps further 

  1. Visit the official Urban Air website and locate the contact form designed for membership inquiries. 
  2. Then, enter your First Name, Last Name, Email, Phone, and Zip Code into the corresponding field of the form. This step will ensure that the team will be able to identify and contact you accurately. 
  3. Under the section “ Please Contact Me About”, select “Membership Questions”. In this way, your request will be properly categorized on their end, and they can process it faster. 
  4. After you are done with the form, you can click “Submit”. This will send your submission to the Urban Air Support team. 
  5. A staff member at Urban Air will evaluate your submission and contact you at the earliest opportunity. At times, this can take a day or two, so it is required you check your mail or phone for their response. 
  6. As soon as they contact you, state the reason to cancel your membership. The support team will provide you with the necessary steps, if necessary

In case of special cases like death, disability, or relocation, prepare a written request for cancellation. Draft an in-depth explanation for cancellation by citing your situation, be it death, disability, or relocation. Please add relevant proof to your claim, such as a death certificate, medical documentation, or distance proof, such as a new lease agreement. 

Send your letter of request and the proof to privacy@urbanairparks.com. Ensure that your emails are concise and contain the proper information the company needs to avoid any complications. 

Or 

Send your request via Email
Mail your written request and proof to: 

Yaml
Copy Code
Urban Air
Attn: Membership Support 
2350 Airport Freeway, Suite 505
Bedford, Texas 76022

Now you need to wait for the confirmation. After you send your request, wait for the Urban Air team to process it. They will evaluate your documents and eventually say the cancellation of your membership has been done. It will really take long, so go ahead and just wait for your request to be processed. 

Also, read How To Cancel BeenVerified Account?

Final Words

Cancelling your Urban Air Membership is a very simple process. No matter whether you are following the standard procedure or under special circumstances of death, disability, or relocation. You can easily apply for the cancellation once you complete the tenure of 12 months. It should be noted that for some specific cases like death disability or relocation, you need to provide additional details as mentioned in the aforementioned section. In this way, you will be able to handle your Urban Air Membership in a seamless way without any hassle. 

Frequently Asked Questions

Can I cancel my Urban Air membership via email?

Yes, you can. Just send an email to membership@urbanair.com, dropping a line requesting that your membership be canceled, along with your account information in the body.

How do I cancel my Urban Air membership over the phone?

Call the Urban Air customer service toll-free number. Provide your details about the account and confirm that you would like to cancel the membership. Confirm again that you want to cancel the membership and request an email in return.

Can I cancel my Urban Air membership in person?

You can visit your local Urban Air Adventure Park and request to see someone at the front desk to cancel your membership. You will just need to provide the account information and request cancellation. Make sure to confirm that you have been canceled.

Leave a Comment

Your email address will not be published. Required fields are marked *

Scroll to Top