How To Cancel Petco Vital Care Membership?

Does your fur baby know that you are canceling their membership from Petco Vital Care, if not then I hope you must have decided wisely on their health. Services like Petco Vital are blessings for people who stay busy most of the time and don’t get enough time to check on their pets. You just visit the clinic once or twice a month and it’s done. Ooh, I think your experience didn’t go this well, my bad. 

Petco Vital Care is a revamped pet wellness program offered by Petco which combines the benefits of their previous programs, Petco Pals Rewards and Petco Vital Care, into a single program with two tiers. If you selected the paid one and didn’t find anything good in their services or you just don’t feel the need, it can be canceled anytime. There are a few things that you must remember and understand before you cancel the Petco membership, the rest of everything is quick and easy.

This guide, I hope will help you to understand the inside out of the Petco Vital membership and how you can cancel it. I would recommend you go through the important points mentioned below before you start the cancellation process. Another important thing is, if you are unsatisfied with Petco Vital services and worried about what would be next, then check the alternatives mentioned towards the end of this post.

Petco Vital Care Membership Plans And Charges

Petco Vital Care has now revamped its pet wellness program which comes combined with the benefits of its previous programs, Petco Pals Rewards and Petco Vital Care. The plans are simple and easy to comprehend. Here’s a breakdown of Petco Vital Care:

Overall Purpose:

• Designed thoughtfully to help pet owners manage their pet’s health and wellness journey.
• Provides access to benefits and other resources for pet care.

Vital Care Core (Free):

• This one is the free tier of the program which anyone can sign up for.
• Members will earn points for every purchase they make at Petco which includes wellness services and products.
• Accumulated points can later be redeemed for perks like a free eighth bag of dry dog or cat food and a free eighth groom.
• Members also get access to a membership dashboard to manage their pet’s profile, and purchase history, and effectively stay organized with their care plan.
• Petco Vital also shares a monthly pet wellness checklist to help members keep track of their pet’s health needs.

Vital Care Premier (Paid):

• This one is the paid tier which comes with additional benefits on top of what’s offered in Core.
• There are two simple pricing options depending on your pet type:
  • Dogs & Cats: $19.99 per month for one pet.
  • Companion Animals: $9.99 per month for one bird, fish, reptile, or small pet.

• Here are some key benefits of Vital Care Premier:
  • Unlimited routine pet exams: This mainly applies to exams at participating Petco vet hospitals. In case you are using a non-participating vet then you’ll receive $20 in rewards instead.
  • Discounts: You will also be eligible for greater discounts on various pet care products and services like nutrition, grooming, litter, and supplies.
  • Other perks: Depending on your pet type and any bundle selections you make, there are many times many additional perks are included.

Also, read How To Cancel Resume Now Subscription? 

Know Before Canceling Petco Vital Care Membership

Here’s what I believe you should know before you cancel your Petco Vital Care membership;

Cancellation Window:

• 12-month commitment: Vital Care Premier generally has a 12-month commitment. If you cancel during/midst this period, there are chances that you could be charged a prorated fee, or in other cases, you could lose access to benefits for the remaining period. I would suggest you talk to customer care once and get cleared on this.

• Cancellation deadline: To avoid any further and unwanted charges you must cancel before your anniversary processing date. You can check for this information on your Vital Care Premier page.

• Vital Care Core (free): Another suggestion I would advise you to downgrade to the free tier in case you don’t need the Premier benefits and if cost is also the issue. 

Can You Cancel Your Petco Vital Care Membership?

Yes, without any questions asked, you can anytime cancel Petco Vital Care services. One advice mentioned above also is to ensure that you must cancel before your anniversary. If you are clear on this, read below the process to cancel the membership.

How To Cancel Petco Vital Care Membership Online?

Petco Vital Care Membership operates on an automatic renewal plan, which means every year your membership plan renews itself and you will be automatically charged for it.

To cancel your Petco Vital Care membership online, you must first turn off its “Auto-Renew” setting from your account. Follow these steps to do so. 

1. Go to the Petco Website or open your Petco App.
2. Login to your Petco Account.
3. Tap on Account from the top of the page.
4. Go to your Vital Care Premier tab
5. Tap the option to disable auto-renew in the Vital Care Premier section. 
6. Toggle the switch to the off position to disable the setting.
7. By selecting “Yes, Turn Off Auto-ship,” you can confirm that you want to turn off auto-renewal.

After this, your Petco Vital Care product will no longer be renewed by default automatically.

Later if there is any change of mind then you can follow the same procedure to enable your services and turn on the automatic renewal system.

Also, read How To Cancel Joint Chiropractic Membership

How to Cancel Petco Vital Care Membership Over The Phone?

The most convenient method is to cancel your Petco Vital Care Membership by calling Petco’s customer support service team and putting forward your request. This method also helps to get your doubts cleared single-handedly.

Before you call them make sure you have your account information readily available. Information and entails required are, your membership ID, the name listed on the account, and other general information.

Follow the simple steps below to cancel your subscription over a phone call.

2. Dial Petco Vital Care at 858 657-2035  from your registered mobile number.
3. Put forward your concern once you get connected to a representative that you wish to cancel your subscription with them.
4. Make sure you remember all your membership details or account information. Provide all the required details. 
5. Cross-verify with the customer service agent that your membership has been canceled/processed before you finish the call. Ask for a confirmation message for your request for any future correspondence.

How to Cancel Petco Vital Care Membership Via Email?

If the calling option doesn’t sound good to you, worry not, another quick method is to write them an email explaining your concern, understand below; 

To cancel your Petco Vital Care Membership through Email, you need to follow these steps. 

1. Draft the email from your registered email ID.
2. Mention in the subject line “Cancel subscription”. This ensures that request is next forwarded to the concerned department for quick procession.
3. Mention your concern about canceling and also support it with a simple and valid reason. Include important details like your name, billing address, subscription details, etc. 
4. You may also mention a receipt confirmation email and then send it to vitalcarepremier@petco.com.

Also, read How To Cancel Facetune Subscription? 

How to Delete Your Petco Account?

Even if you have canceled your membership with Petco Vital Care, you will still be receiving promotional offers and emails, to completely get rid of all this, you will have to delete your account with them. Know here how;

1. Login to your Petco Account from the Petco Website.
2. Tap on the My Account tab.
3. Click on the Edit option.
4. Scroll down to the bottom of the page and tap on the “Delete Account” button.
5. Again tap on the Delete Account button to confirm your deletion.

Alternatives to Petco Vital Care

Don’t you worry about your pet’s health, after you have canceled your membership with Petco. Check out some of the best alternatives and strongest competitors to Petco to help you out;

Chewy Autoship: This popular online pet retailer offers exciting discounts on recurring orders of your pet food, treats, and supplies. While it doesn’t have any exams or grooming discounts, it can help save on your routine purchases.

PetSmart Pals Rewards: Petco’s main competitor offers a loyalty program with points that can be used for purchases and other many potential discounts on pet care services. Check and compare the benefits, offers discounts, and costs to see if it aligns better with your needs.

Also, read How To Cancel Total AdBlock Subscription? 

What Shall You Consider Before Selecting Pet Care Services

• Priorities: What services are most important and uncompromisable to you? Unlimited exams, discounts on specific items, or other perks? Select an alternative wisely that prioritizes your needs.
• Convenience: How much time and effort can you afford to invest? Independent vets always require separate appointments, while online programs may offer more convenience and easy door-to-door services.

• Pet’s Needs: Know and understand your pet’s needs. If they are young and healthy, or do they require specialized care? Some online programs are designed specifically to better suit exceptional/demanding situations.

Also, read How To Cancel NeighborWho Subscription? 

Conclusion

For many of us, Pets are no different than family members. Pets require extensive attention and care as they can’t speak and we always have to understand many of their body language and symptoms to know what’s going on with them. Some are good to go with almost any situation, whereas some are quite sensitive and need regular vet visits for their perfect grooming. Hope this guide has helped you know what you have been looking for.

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Rajat Gupta

Rajat is a seasoned writer and tech enthusiast with a passion for simplifying technology and empowering readers with practical solutions. With a focus on tech reviews, how-to guides for canceling subscriptions, and troubleshooting error fixes, Rajat brings a wealth of expertise to the digital landscape.