Antivirus is an essential program to be installed on our computers and other likewise devices, to safeguard them from any viruses and other digital threats like data theft. I hope you know this well before you cancel your subscription with Total AV. I am not sure what went wrong and why you are canceling your subscription, but make sure you know the consequences. Antivirus does cost us a considerable amount but they take care of data and the whole device while we work without any worry.
Total AV provides various features like Antivirus protection which constantly scans your devices for malware, viruses, and other threats. Other features include Real-time Protection, Additional Security Features like phishing protection, Ransomware protection, Safe Browsing VPN, Password manager, and many other system optimization tools. This all will perish from your device after you cancel the subscription.
This guide has been formed to help you understand the process and different methods you can use to cancel the subscription with Total AV. Make sure you go through the important Know Before pointers mentioned before you start with the canceling process. To keep your device safeguarded always, you must keep an antivirus activated in your system, for that sake I have mentioned some alternatives to Total AV.
Know Before Canceling Total AV Subscription
I have formed a list of some pointers that you must read, understand, and remember while you cancel the subscription.
Risk Factor: After you have canceled your subscription your system will be prone to threats while you browse online or plug in portable devices in your system which further could damage the data kept in the device and you might lose that.
Contract Review: Another important thing you must bring into consideration is to review the contract you signed when you joined. Review it carefully for cancellation requirements and any terms outlined for early termination fees.
Unused Credits: Any of your unused massage sessions or credits or benefits that you have accumulated through your subscription or any remaining will likely expire upon cancellation.
Cancellation Window: Total AV functions on a subscription basis, and the subscription automatically renews year after year. To avoid any unwanted charges, make sure that you cancel before your next billing cycle.
Total AV Subscription Plans and Charges
TotalAV offers various subscription plans with different features and pricing to cater to different needs. All of their plans automatically renew at the regular price after the first year’s introductory discount ends. Understand the brief details below:
- Important Note:
Plan | Price (First Year) | Price (Renews at) | Number of Devices | Key Features |
TotalAV Pro | $19.00 | $99.00 | 4 | Real-time antivirus protection, Anti-malware, Phishing protection |
TotalAV Internet Security | $39.00 | $129.00 | 6 | All features of Pro, Plus Safe Browsing VPN, Data Breach Monitoring |
TotalAV Total Security | $49.00 | $149.00 | 8 | All features of Internet Security, Plus Password Manager, System Tune-Up Tools |
Can You Cancel Your Total AV Subscription?
Yes, you can cancel your subscription with Total AV. I hope you have clearly read the important mentioned above and are now ready to conduct the process hassle-free. I have mentioned different methods for canceling broken down into simple steps for you to execute easily and quickly. Let’s start with the different procedures one by one.
How Can I Cancel Total AV Subscription? How Do I Stop TotalAV Auto-Renewal?
There are multiple ways to cancel your Total AV subscription and it primarily depends on the platform you have opted to buy the subscription.
Cancel Total AV Subscription From Website
The first easy method is to cancel your Clear Membership through the website with the simple steps mentioned:
- Go to the official website of Total AV and Sign in to your account.
- Click the Account section and then select My Billing.
- Now from the Payment Method section, select the Manage button.
- Click on the Manage Billing Preferences button and you can now select if you wish to Disable Auto-Renew or Cancel Account.
- You will soon receive a verification code that you must provide to confirm your identity.
- A warning notification will pop up on your screen, that will show you the list of benefits you will lose after canceling your membership.
- Check the warning message as read and if you still wish to continue, select Cancel My Account.
- Follow the simple onscreen instructions and prompts and complete your cancellation process.
Cancel Total AV Subscription via Email
This is another quick and simple method to get things done, lets us understand below how to execute this effectively;
To cancel your Clear Membership through Email, you need to follow these steps.
- Draft the email from your registered email ID.
- Mention in the subject line “Cancel subscription”. This ensures that request is next forwarded to the concerned department for quick procession.
- Mention your concern about canceling and also support it with a simple and valid reason. Include important details like your name, billing address, subscription details, etc.
- You may also mention a receipt confirmation email and then send it to cancel@totalav.com.
Cancel Total AV Subscription via Phone Call
This one is another easy method to put forward your request. Before you call them make sure you have your account information readily available. Information and entails required are, your membership ID, the name listed on the account, and other general information.
Follow the simple steps below to cancel your subscription over a phone call.
- Dial Clear at 833 201 8681 from your registered mobile number.
- Put forward your concern once you get connected to a representative that you wish to cancel your subscription with them.
- Make sure you remember all your membership details or account information. Provide all the required details.
- Cross-verify with the customer service agent that your membership has been canceled/processed before you finish the call. Ask for a confirmation message for your request for any future correspondence.
Cancel Total AV Subscription From PayPal
1. Sign in to your PayPal account and tap the Recent Activity section.
2. Select your TotalAV payment and then tap on Manage TotalAV Payments.
3. Now tap the Cancel button and then again tap on Cancel Automatic Payments.
4. Tap done last.
Cancel Total AV Subscription on iOS Device
1. Open the Settings application on your iOS device and tap on your name.
2. Navigate to the Subscriptions section.
3. Select your Total AV subscription from the options in the list and tap on Cancel Subscription.
4. Follow the simple on-screen instructions and prompts to complete the process
How to Get a Refund From Total AV?
TotalAV offers a money-back guarantee, but for that the duration depends on how you have purchased your subscription. Understand below:
- Annual Plans: Total AV provides you a longer window to try the service and if you don’t like them, you can get a full refund within 30 days from the date you have enrolled or renewed your subscription.
- Monthly Plans: For the monthly plans the refund window is comparatively shorter, generally only 14 days from the enrollment date.
- Pre-paid Subscriptions or Gift Card Purchases: These are exceptional case scenarios treated differently. A full refund is only allowed within 14 days of registering your subscription with TotalAV.
Alternatives to Total AV
There are many antivirus software options nowadays readily available. Many of them are both free and paid and offer similar features to TotalAV. Below are some of the top competitors and alternatives you may consider:
- Bitdefender: Bitdefender has been consistently ranking high in independent antivirus testing and provides excellent protection against malware, ransomware, phishing, and other different online threats. They also offer a variety of additional features, like a password manager, safe browsing tools, and parental controls.
- Norton 360: Norton 360 is another well-known antivirus suite that also offers comprehensive protection for your devices. Norton provides real-time antivirus protection, anti-malware, phishing protection, and a secure VPN. Apart from this they also offer additional features, such as dark web monitoring, cloud backup, and parental controls.
- McAfee Antivirus: McAfee is an old and well-known name in the antivirus industry. Their antivirus software offers great protection against malware and many other online threats. McAfee Antivirus services include real-time protection, anti-phishing, and a firewall along with some additional features, such as a password manager and safe browsing tools, in their higher-tier plans.
- Avast Free Antivirus: Avast Free Antivirus is another popular name in the antivirus industry. Famous for their free antivirus option that offers good protection against malware and other online threats. It includes real-time protection, anti-phishing, and a basic firewall. However, it misses some of the advanced features that are available in paid antivirus software, such as a VPN or parental controls.
- ESET NOD32 Antivirus: ESET NOD32 Antivirus is another good option for free antivirus software. It offers real-time protection against malware, phishing, and other online threats. ESET NOD32 Antivirus is popular for its low system impact, which means that it will not slow down your computer. However, likewise Avast Free, also does not include some of the more advanced features that are available in paid antivirus software.
Conclusion
Antivirus is crucial for our computers and mobiles. Nowadays most of our important data we prefer to store on our computers and mobile so that we can access it readily and if that is unsafe because of the viruses and malware threats online then we could land in trouble. It’s important to safeguard our devices to further save our data, moreover, when malware uninvitedly downloads in our system accompanied with other files, they could slow down our computers causing damage to RAM and motherboard.
Frequently Asked Questions
How Much is a TotalAV Subscription?
The TotalAV subscription can cost you $9.95 for the first twelve months and your first renewal will be around $119. Your second renewal will cost you $159. This subscription service can be used for around 3 devices. Visit their official page to learn about several other subscriptions and additional services.
Will I Get a Refund From Total AV?
Yes, the users can get a refund from TotalAV on condition. If you purchase an annual subscription and cancel it during the initial 30-day period or if you have purchased a monthly subscription and decide to end it during the first 14 days then you will get your money back. You can request a refund by sending an email to billing@totalav.com. If you have purchased the subscription from other platforms then you must request a refund from there.
How Can I Contact Total AV Customer Service? Total AV Complaints?
If you have any queries or complaints related to the services provided by Total AV then you can get in touch with their Customer Support department by dialing their help number 833 201 8681 and speaking to a representative for the same. You can also visit the Total AV Support Centre page for more information.
Rajat is a seasoned writer and tech enthusiast with a passion for simplifying technology and empowering readers with practical solutions. With a focus on tech reviews, how-to guides for canceling subscriptions, and troubleshooting error fixes, Rajat brings a wealth of expertise to the digital landscape.