It’s not only creating a resume with what you have done and what your qualifications are, the resume must also pass the ATS and for that purpose, there are services like Resume Now. But you now have your dream job, so why would you be paying for the Resume Now subscription, it’s good if you are planning to cancel it. Maybe later, a few years down the line, you need it again at the time of the switch.
Before the ATS, HRs used to look at every single job application and then shortlist the candidates. Imagine the amount of time and hardship contained in that process. ATS asks for a few details from HR and shortlists the resumes accordingly. For this reason, your resume should be ATS friendly even if you have 20 years of experience. However, if you are now feeling good with your new job and know to cancel the subscription with Resume Now, follow the lead.
This guide has been crafted to make you understand the simple methods and their process broken down into simple steps to cancel the subscription. Read the important points before you cancel the subscription. Towards the end I have also mentioned some of the alternatives to Resume Now, maybe you are still stuck with job hunting.
Know Before Canceling Total Resume Now Subscription
Cancel automatic renewal: The most important and crucial step is to ensure that you have stopped automatic renewal to avoid being charged for another period (month or year, depending on your plan). You can easily find the cancellation option under your account settings on the Resume Now website.
Download resume: If you are using the paid plan and have your resume drafts in their system, make sure that you download them before canceling. After you have canceled the subscription, you might not be able to access them unless you repurchase a plan.
Limited access: After you cancel the paid plan, there will definitely be some restrictions put on your account and then you will only be able to access the free plan’s features. This might mean only a few resume template options and limited file download formats.
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How Much Is a Resume Now Subscription? Does Resume Now Have Free Trial?
Resume Now can help users create a resume that can help them land their dream job. This platform creates ATS-friendly resumes in just a few steps quickly. The price for the Resume Builder on Resume is available at purchase from $2.45 for 14-day and you will be given limited access. Additionally, you can also purchase it for $2.85 for 14 days and for full access. A plan with a monthly subscription starts at $10.45 which also includes all the benefits.
Before you actually commit to a paid plan, you can get a 14-day trial period from Resume Now for only $1.95 and get access to all the offers and benefits. During this trial period, you can check all the features and templates and then decide to choose their services or can simply terminate it. It depends upon your needs and preferences.
Moreover, if you cancel your subscription during the trial period, you don’t have to pay for it anymore. After the 14-day trial period ends, the renewal will happen by default and then you will be charged $23.85 every 4 weeks. Their subscription plans offer you several professional designs, formats, unlimited downloads, and much more.
How Can I Cancel My Resume Now Subscription?
Canceling the Resume Now subscription is easy and quick. I have mentioned a few methods with easy steps below, read, understand and follow to get your job done;
Cancel Resume Now From Website
This is the first simple method to follow;
1. Go to the official website and Sign In to your Resume Now account.
2. On your profile page, go to the Settings section.
3. Now select your Resume Now subscription from the options and click the Cancel Subscription option.
4. Follow the onscreen instructions and prompts to complete the process.
5. Click Submit in the last.
6. You might receive some confirmation regarding your canceling request, check your phone and registered email i.d.
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Cancel Resume Now Via Live Chat
Another simple and commonly used method is to cancel through the live chat, understand below how;
1. Go to the official website and navigate to the Resume Now Contact Us page.
2. Click on the Live Chat button at the bottom of the page.
3. A chat box will open, follow the prompts and put forward your concern to cancel their subscription.
4. Mention your wish to cancel your Resume Now membership and provide your account details.
5. Follow the onscreen instructions as prompted and complete the process.
6. You might be provided with a ticket number for your request, save it for any future correspondence.
Cancel Resume Now Via Phone Call
One of the quickest methods is to dial the Resume Now customer support and request to cancel. Know below how;
1. You can also dial the Resume Now help number to cancel your membership.
2. Help Number for UNITED STATES – 844-351-7484
Help Number for AUSTRALIA – 1800-758-381
Help Number for CANADA – 844-351-7484
Help Number for NEW ZEALAND – 0800-005-198
Help Number for UNITED KINGDOM – 0808-189-0354
Help Number for SINGAPORE – 800-120-4696
3. Dial their Customer Support number according to your region and you will be connected to a customer support representative.
4. Put forward your request to cancel your Resume Now subscription and provide them with your account and subscription details.
5. Jot down the guidelines provided or the best way to perform the process while being on call only.
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How To Get A Refund From Total Resume Now?
Refund policies and procedures for resume builder services like Resume Now can be tricky most of the time. Read below, what I found ;
- Vague information: There’s actually no comprehensive and easily accessible refund policy on the Resume Now website.
- User terms: Their terms of use state that fees paid by the user are non-refundable in case of account removal or service termination due to a user violation. This statement nowhere addresses general refund scenarios.
Some possibilities in exceptional cases:
- No general refunds: Some cases might offer refunds for paid subscriptions once purchased, even if the services haven’t been used extensively, but again check with their customer support.
- Exceptional situations: There might be some exceptions where they allow refunds in certain cases, like;
- Wrong purchase: If you can somehow prove you were charged wrongly, they might be more likely to issue a refund. Screenshots and transactional statements can act as evidence here.
- Technical glitches: If you have troubles like the website being slow or not available or apps not working which prevents accessing their paid features after purchase, they might offer a refund.
How To Approach Getting A Refund:
- Contact customer support: I would recommend contacting Resume Now’s customer support directly and explain your situation. Be polite, clear and keep a valid reason ready about why you’d like a refund (e.g., accidental purchase, dissatisfaction with service).
- Email: Try contacting them through email ([email address removed]) this method will help you maintain record of the communication.
- Detail specific: Explain the situation and make sure that you remember the details clearly and rightly. Details like date of purchase, amount charged etc, check your account information or bank statements. Mention the specific plan you purchased and back up with a reason why you’re requesting a refund.
Alternatives To Resume Now
- Canva: It’s primarily a photo and logo design platform but Canva offers a decent and varying selection of free resume templates with a user-friendly interface. Most recommended for a basic, visually appealing resume or profile.
- Novoresume: This too provides a good selection of free resume templates and also allows some customization. The options and features are limited as compared to paid options, but another popular choice.
- Indeed Resume Builder: Hassle free and without any complexion, this will straightforwardly help you to easy-to-use builder directly from Indeed. The AI is smartly built which Integrates well with their job search platform.
- Zety: This one also offers a free resume builder along with many basic templates and writing tips. If you buy a plan, you will have access to more templates, advanced editing tools, and ATS keyword suggestions (Applicant Tracking System), which is a must in prevailing times.
- Resume.com: This one can be understood quite similar to Zety, Resume.com and provides a free builder with limited features. You will have to buy a plan to access more templates, in-depth feedback, and career tips and advice.
Also, read How To Cancel NeighborWho Subscription?
Conclusion
Resumes are crucial part of your portfolio. It matters secondary what’s in your resume, the primary concern is if you have included the Job description specific keywords in your resume or not. This is what makes your resume ATS friendly and increases your chances of being shortlisted. If you are done with all this and now happy with your job, then follow this guide to cancel the subscription and if still stuck, check the alternatives to Resume Now also mentioned.
Frequently Asked Questions
Can I Get A Refund On Resume Now?
According to Resume Now, you can get a refund from them if you cancel your subscription during the 14-day trial period. You might not be provided with a refund after that. You must contact their Customer Service department to get a refund.
Why Did Resume Now Charge Me?
If you have been charged by Resume Now then you must have purchased their subscription or must have forgotten to cancel the subscription during the trial period. You are automatically charged after your trial period is over and if you don’t want to pay for the subscription then cancel it asap.
How Can I Contact Resume Now Customer Service?
If you have queries related to the services provided by Resume Now or your subscription on the platform, you can contact their Customer Support department by dialing their Service number (866) 981-5726. You can also use their Live Chat option to speak to a representative or send an email regarding your query or request to customerservice@resume-now.com.
Rajat is a seasoned writer and tech enthusiast with a passion for simplifying technology and empowering readers with practical solutions. With a focus on tech reviews, how-to guides for canceling subscriptions, and troubleshooting error fixes, Rajat brings a wealth of expertise to the digital landscape.