How To Cancel Orangetheory Membership?

There are numerous options for fitness clubs nowadays, but Orangtheory has been diligently crafted to cater to the varying needs and to deliver accordingly. It doesn’t seem like people even like the Orangetheory innovative approach and are searching for ways to cancel their membership. When I first joined a fitness club, it took me some 4-6 months to settle down and understand the ins and outs, patience is the key many times.

Orangetheory offers a one-of-a-kind boutique fitness experience focused on heart-rate-based interval training. They don’t have a generic one-size-fits-all membership option, but rather a variety of packages to choose from which depend on your workout frequency needs and budget. I don’t think this all has appealed to you in either way and now you are about to part ways with them.

I have formed this guide to help you understand the procedures to cancel the Orangetheory membership easily and quickly. I would suggest you read the important pointers mentioned below before you start with the cancellation process. In case you are canceling because you want to change the club, then I have mentioned some best alternatives and competitors to Orangetheory.

Know Before Canceling Orangetheory Membership?

Here are some important things that you must know and understand before canceling your Orangetheory membership:

• Cancellation Process: Canceling an Orangetheory membership can sometimes be a bit tricky. According to many user reports, members typically needed to cancel in person at the location where they originally signed up. Calling them might not be enough.
• Notice Period: I would recommend you check your membership agreement or inquire with the club directly about any required notice period or cancellation charges. Generally, Orangetheory asks for a 30-day notice period for membership cancelation. You might be responsible for charges for the next billing cycle if you don’t cancel beforehand, check for the terms of this also.
• Confirmation: After you have canceled, make sure to get confirmation from the club which could be a written receipt or an email, and save this for any future correspondence.
• Unused Visits: If your membership plan includes a certain number of visits per month and you have some unused visits remaining, I would suggest you check with customer support if there’s a way to redeem or use them before you cancel. Some clinics might offer a provision to credit them towards your final bill.

Why Does Orangetheory Stand Out?

Orange theory’s popularity is mainly because of a combination of factors that create a unique fitness experience:

Heart-Rate-Based Training: Orangetheory adopts a heart rate monitoring system throughout the workout. This practice allows you to see your exertion level in real time and then target the specific heart rate zones believed to be optimal for burning calories and improving cardiovascular health. 

High-Intensity Interval Training (HIIT): Their classes incorporate HIIT workouts, alternating between short bursts of intense exercise and recovery periods. This technique is known for being effective in burning calories and boosting metabolism in a shorter time than traditional cardio.

Group Fitness: Orangetheory offers group classes that foster community and motivation. You can see your own and others’ progress on screens around the room which creates a competitive and supportive environment. It could be a big factor for people who find solo workouts challenging.

Technology Integration: The heart rate monitoring system and performance display systems are integrated throughout the studio always creating a high-tech and interactive experience. This could excite those who enjoy tracking their fitness data and seeing and monitoring their results.

Orangetheory Membership Plans

Visiting Orangetheory for the first time, you might get offered a free workout session before joining their classes. Understand below the three tiers of membership plans. 

1. The Basic Package

The basic package membership offers access to about 4 classes per month. You can get this membership at various Orangetheory locations for $69 per month and $18 each for additional classes. 

2. The Elite Package

With the Elite Package membership, you can get up to 8 classes per month. You can also get extra classes at reduced rates on a per-class basis. The rates for this vary to different locations and generally range from $99 to $109 per month. 

3. The Premiere Membership Package

The third package provides members access to unlimited workout sessions. This pack also offers you the benefit of bringing a family member with you for your training sessions at reduced guest rates. It starts at about $159 per month. 

How to Cancel Orangetheory Membership Online? Cancellation Form!

In this method, you can reach out to the customer service of Orangetheory through their contact form. 

1. Go to the official website of Orangetheory.
2. Click on the Contact link.
3. You will be directed to another page.
4. Scroll down and select “No, I’d still like to cancel my membership and accept the 30-day cancellation notice.
5. A form will be provided with particulars like Your Name, Phone Number, Email Address, and cancellation reason fields to be filed by you.
6. Click on the “Submit my cancellation request” button, in the last.
7. Fill out all the necessary fields with all your membership details or account information

The contact form option might take some time to get processed. In case you are looking to get it done immediately, then I would suggest you follow the next method mentioned below. That one is straightforward, quick, and provides early resolution.

How to Cancel Orangetheory Membership in Person?

Lets know the first simple method for cancelation:

1. Draft a detailed letter that mentions your intention to cancel.
2. Mention in the subject line “Cancel membership”. This ensures that request is next forwarded to the concerned department for quick procession.
3. Mention your concern about canceling and also support it with a simple and valid reason. Include important details like your name, billing address, subscription details, etc. 
4. Submit this letter to the closest Orangetheory location. 
5. Check for any correspondence in the next couple of days in your email and proceed as outlined.
6. As this is an offline process, you must also ask the front desk staff when will your membership be terminated and also about the cancellation fee if there is any. 
7. You must also ask for an acknowledgment receipt for your cancellation request.

How to Cancel Orangetheory Membership Through a Mail?

1. Draft a detailed letter that mentions your intention to cancel.
2. Mention in the subject line “Cancel subscription”. This ensures that request is next forwarded to the concerned department for quick procession.
3. Mention your concern about canceling and also support it with a simple and valid reason. Include important details like your name, billing address, subscription details, etc. 
4. Go to the official Orangetheory website and search for the Gym location near you.
5. Search for the postal address for the particular location.
6. Post the letter to the following Mailing Address outlined.
7. Check for any correspondence in the next couple of days in your mailbox and proceed as outlined.

How to Get Refund From Orangetheory?

Orangetheory doesn’t generally offer refunds upon canceling memberships. However, there might be a few exceptions depending on your situation:

• Misrepresentation: If the Orangetheory staff has misrepresented the membership features, options or benefits when you signed up, you might highlight this as a reason for a refund. Contact the studio manager and explain the situation.
• Medical Reasons: If you have a medical condition that prevents you from using the gym and for which you can provide supportive documentation, Orangetheory might be more flexible with a refund request, specifically if your membership is new.
• Unforeseen Circumstances: If there have been unforeseen circumstances that prevent you from using the gym, like a relocation for work or some sudden illness, the gym location might consider a refund on a pro-rated basis, especially if you haven’t used the gym much since signing up.

How to Freeze Orangetheory Membership?

The Orangetheory provides its members the option to freeze their membership, understand the details mentioned below;

Freeze Duration: Orangetheory generally allows you to freeze your membership for a minimum of 30 days and a maximum of 60 days, up to twice per year.

Freeze Fee: There’s usually a monthly freeze fee that you’ll have to pay in place of your regular membership fee while your membership is frozen. The exact freeze fee amount might vary depending on your Gym’s location, I would suggest you confirm this detail when you freeze your membership.

Exceptions to Freeze Fee: In some cases, Orangetheory might offer to waive the freeze fee for medical reasons or military deployment. Contact your Gym manager to check if you qualify for a fee waiver.

Automatic Unfreeze: Once the freeze period ends, your membership will automatically revert to regular billing.

Extending a Freeze: In case you need to extend the freeze beyond the initial 60 days, you might be required to pay for an additional month and then refreeze your membership for another 60 days. This depends on the specific terms of your Gym, so discuss it with the Gym manager when initiating the freeze.

Alternatives to Orangetheory Membership

Every human is different and the needs and preferences also vary from human to human. Maybe if your friend is good with Orangetheory and you want to change. Glance over the below-mentioned alternatives to the Orangetheory:

• Planet Fitness: Popularly Known as the “Judgement Free Zone,” Planet Fitness offers some extremely affordable membership programs with limited amenities but a wide range of cardio and strength training equipment. They’re also famous for their “lunk alarm” that goes off when weights are slammed which caters to a more casual gym-going experience.
• Anytime Fitness: Another budget-friendly option is Anytime Fitness which boasts 24/7 access at most of their locations, which can be a major perk for those who usually have busy schedules. Their equipment selection in some terms might be more limited than some of their competitors, but it covers the basics for cardio, strength training, and circuit workouts greatly.

• LA Fitness: This one is another widely known gym chain that offers a wider range of equipment and amenities as compared to Orangetheory which includes swimming pools, basketball courts, and racquetball courts. Along with all this LA has a larger selection of group fitness classes which are included in some membership plans. However, when it comes to money, LA Fitness memberships are relatively more expensive than Orangetheory.
• Life Time Fitness: If you’re someone who loves being pampered and looking for a premium gym experience with top-of-the-line equipment, extensive group fitness classes, and luxurious amenities like locker rooms, steam rooms, and pools then Life Time Fitness is a strong contender and can be your next club. Consider their memberships which are generally the most expensive on this list and then form a decision.

Conclusion

Staying fit is tough but once you understand the importance and get into practice you can’t stay away from your Gym for long. Many Gym options are available to choose from, check your preferences and budget and then select the most suitable option. Gyms offer various plans for your needs and like Orange, there are many others too that can design an all different and new plan suiting your preferences and special needs. I hope you have got the answers to your questions through this guide.

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Rajat Gupta

Rajat is a seasoned writer and tech enthusiast with a passion for simplifying technology and empowering readers with practical solutions. With a focus on tech reviews, how-to guides for canceling subscriptions, and troubleshooting error fixes, Rajat brings a wealth of expertise to the digital landscape.