How To Cancel Credit Engine Subscription?

How To Cancel Credit Engine Subscription?

Even banks are worried about the type of AI companies like Credit Engine are using, which is why people have preferred them instead of banks which have been trusted for centuries. You checked your credit score on Credit Engine once and now they are being clingy and you want to unsubscribe. It happens, many times we feed our credit card information for the free trial hurriedly because we need that credit report. We hardly read the agreement and checked the box in the last and submitted it. 

Companies like Credit Engine won’t even budge without getting all the information from you. Once you feed in your credit card information your free trial will start and after it ends you will be charged for the subscription you have agreed to, but you forget and they didn’t. Many have reported such scenarios with us while asking for the cancellation and the refund process.

I have formed this guide to help you understand the procedure for canceling a Credit Engine subscription. Before you start to cancel, make sure you read the important pointers mentioned below which include deadlines, terms, policies, and other prerequisites to help you conduct the process smoothly. Towards the end of this post, I have mentioned some alternatives to Credit Engine, just in case you are unhappy with their services. 

 Know Before Canceling Credit Engine Subscription

How To Cancel Credit Engine Subscription?

Below are some important points mentioned for you to consider:

  • Commitment Period: There is a chance that there is a minimum commitment period before you are allowed to cancel without a cancellation fee. I would suggest you check the terms and conditions on the Credit Engine website and enquire from customer support.
  • Get Proof: It hardly matters when and how you cancel the subscription, make sure you get a confirmation email or ticket reference number for your cancellation request and save it as proof in case of any issues like recurring charges or auto-renewals after cancelation.
  • Data retention: Credit Engine’s privacy policy has clearly outlined terms about their data retention practices. Remember that some information, such as your email address, may be stored even after cancellation.

Also, read How To Cancel BeenVerified Account?

Does Credit Engine Have a Free Trial? 

Yes, Credit Engine offers a free trial that lasts for 14 days for new users, if you have sometime previously subscribed then you won’t get this free trial. You will access most, if not all, of their services and features during the trial period. Primary features include credit report and score monitoring, personalized action plans (to a limited extent), and educational resources. Remember to cancel your subscription before your free trial ends to avoid being charged for the subscription fee.

What is a Credit Engine & What are Their Subscription Plans and Charges?

Credit Engine is a software program mainly used by lenders and many financial institutions to assess the creditworthiness of potential borrowers. It quickly analyzes a variety of data points, such as credit history, income, and debt, and then generates a credit score. This report or score is then used to determine loan approval, interest rates, and other loan terms.

If you are accessing Credit Engine for the first time, then you will be offered a 14-day free trial period by Credit Engine. After 14 days, your free plan will automatically be changed to their paid subscription which starts at around $19.99 per month. 

How Can You Cancel Credit Engine Subscription?

The only way to cancel your Credit Engine subscription is by visiting their website. Understand the steps outlined below to guide you through the process;

Here are some steps you can take to ensure a smooth cancellation:

  1. Go to the official website.
  2. Log in to your Credit Engine account.
  3. Navigate to the billing or account management section. Look for a “Login & Cancel” option and select it.
  4. Follow the on-screen instructions and simple prompts to complete the cancellation.
  5. Consider taking a screenshot or saving a confirmation email as proof of cancellation.

Also, read How To Cancel Public Storage Account?

Does Credit Engine Refund Money?

Unfortunately, Credit Engine doesn’t clearly outline or advertise a refund policy on its website. But what I understand from the information on their website is that this doesn’t always mean they don’t consider any requests and say no to refunds. Under certain circumstances, some cases might be considered, understand the breakdown of the process below:

Here’s what you can do to find out about their refund policy:

  • I would suggest you first connect to Credit Engine’s customer support team through their website or by calling their phone line. Mention your concern explain your case inquire if they offer refunds for cancellations within the subscription period (not including the free trial) and understand the process.
  • If you have forgotten to cancel before your free trial ends and are now being charged, then after mentioning your case you might be able to get a refund, considering it as a wrong purchase, but it’s totally at their discretion, and you must confirm this by contacting customer support and explaining the situation.

Alternatives to Credit Engine

While many are not satisfied with the type of these services and looking for a way out, at the same time many are also looking forward to keeping such services but altogether from a different service provider. Read the alternatives mentioned below:

  • AnnualCreditReport.com: As per the law, you can get a free credit report from the three major credit bureaus (Equifax, Experian, and TransUnion) every year at AnnualCreditReport.com. It’s not only free, but it’s also the most secure way to access your official credit report.
  • Banks and Credit Card Companies: Your bank and credit card provider offer free credit monitoring as a perk to all account holders. Check for this option on your online banking or your credit card statement, try reaching out to customer support to understand and avail.

Additional Considerations:

  • Free vs Paid Services: While AnnualCreditReport.com along with your bank provides free credit reports, there are still some services with many additional features (like credit score monitoring or alerts) and for that add-ons and an enlarged and detailed report they might charge a fee.
  • Credit Monitoring: You must understand that the free credit reports generally offer a snapshot of your credit information and that too only at a specific point in time. You shall consider a service that monitors your credit report for any unexpected or crucial changes and instantly alerts you of any suspicious activity.

Also, read How To Cancel Kayo Subscription

Conclusion

The easiest and always preferable service is your bank for any such service. Your bank maintains all your data of cash flow, transactions, credit, etc, and by compiling all such they compile reports, but if you need any such reports for someone else then services like Credit Engine come into the picture and that is the reason for the heavy rates and charges they levy. 

Frequently Asked Questions

Can You Get a Refund From Credit Engine Subscription?

If you cancel your Credit Engine Subscription within the first 14 days of starting days, then you will be provided a full refund for canceling that subscription. 

Can You Get a Refund From Credit Engine Subscription?

If you cancel your Credit Engine Subscription within the first 14 days of starting days, then you will be provided a full refund for canceling that subscription. 

How to Contact the Credit Engine Customer Service?

All of your queries related to your Credit Engine Account will be answered on their Contact Page. Select the “I want to speak to an expert about my credit report & score” section and you will get a short form. Fill out the form with your details and submit it. Their customer service team will get in touch with you within 2 days. You can also send a written letter to their team at their address: Glasshouse, Alderley Park, Nether Alderley, Cheshire SK10 4ZE.

What is Direct lending?

Direct lenders are non-bank creditors that make loans to businesses without using an intermediary party service and with less hassle. It generally involves less complexity but the process is unsaid and unexplained and varies to different lenders.

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