Is There A Cancellation Fee For Planet Fitness | Know All Answers Here

With over 1 million base of strong members and locations across the country in every single state, Planet Fitness Has been around long enough to make its case as one of the largest gym franchises across the globe which is openly referred to as “The Judgement Free Zone.” It is the kind of place where one would feel good working out at their own pace and comfort level. Many locations are open 24×7 for your convenience. This is a great option if you are an early bird or a night owl looking to hit the gym when there are not so many people around you.

But even with that huge reach and popularity, Planet Fitness isn’t perfect for everyone. Some reported changes to hours of operation that no longer fit their exercise routine. Others indicated the absence of some amenities in their specific search for a gym. Meanwhile, other members might reassess their membership based on financial constraints or simply seek out other gyms with more appropriately located facilities relative to places of residence for work.

If you are in a situation where you have to cancel your Planet Fitness membership, you are in the right spot. This guide takes you step-by-step on how to go about cancellation so that you know everything you have to do to cancel your gym membership without any hassle. You will discover all the steps involved in executing the process of cancellation effectively and tips for avoiding unwanted charges that can be created while going through this process.

In case you are looking for the most accurate details and information regarding the cancellation, you can easily go to the official website of Planet Fitness or talk to one of their customer service representatives for any kind of doubts or assistance at any point in time. They are present to help you with any questions or concerns you may have about your experience with Planet Fitness. 

How Can I Cancel My Planet Fitness Membership?

You can easily cancel your Planet Fitness membership either by contacting in-person or by mail or by clearly understanding your Planet Fitness contract. Let’s dive into each method to see how you can follow the same:

Understanding Your Planet Fitness Contract

The following are some of the steps that need to be understood to learn about your Planet Fitness contract. Let’s see how

Step 1: Find the Signed Contract

The initial process in this regard will be to find the contract you signed with Planet Fitness. While you may have signed up with an offer of “no contract” or “no sign-up fee,” this still implies that you have entered into some agreement detailing how to cancel your membership and any conditions that would let you waive the cancellation fees. This is your roadmap with all the important details about your membership terms and conditions. So be sure to keep it as handy as you get started.

Step 2: Read Your Contract

Once you have your contract in hand, take a minute to go through it. You need to know precisely what membership terms and conditions apply to you. The details will include whether you have a yearly or monthly contract with them and that makes a big difference in cancelling. Most of the people end up in a one-year contract, so be aware of your obligations.

Notice when your contract is due for exploration. If you have only a couple of months left on your contract, it might be worth waiting out to avoid large cancellation fees, which can cost months in normal payment.

Step 3: Note the Billing Cycle

Another thing you would want to note is the billing cycle with your membership. If you are on a month-by-month contract, it typically needs to be cancelled before the 10th of every month, since your billing occurs around the 17th. This allows plenty of time for Planet Fitness to process your cancellation request.

If you have an annual contract, the deadline is a bit earlier, you need to cancel by the 25th of the month before you are due to be billed again. For example, if you pay early in March, the cancellation notice will have to be received by February 25. Think of your gym contract like a lease, proper notice has to be given and penalties apply for early cancellation. In case you fail to cancel properly, you will end up paying the contracted amount.

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Step 4: Get Your Gym Fees Waived

If you really find yourself caught in a situation where you’ll be able to cancel with no fee at all, there are two instances that may help you out. For example, if you have become injured or need to relocate more than 25 miles from any Planet Fitness location, you may have those fees waived. If it’s an injury, ask your doctor to write you a note that states you will not have the ability to work out at a gym for a certain length of time.

Documentation such as this has been known to help get one out of his or her contract. If for the reason of relocation, be prepared to prove your new address is indeed over 25 miles from the nearest Planet Fitness location. You can offer a relocation letter from your employer and print out maps highlighting the distance to support your argument.

Step 5: Be Ready With Written Proof

If neither of the above situations applies to you, you will likely have to cough up the cancellation fee. But still, go ahead and plead your case if other extenuating circumstances are keeping you from being able to get to the gym. Be prepared to have written proof to back up these claims because, of course, Planet Fitness will not just take your word for it.

An ironclad case can highly improve the chances of success without additional costs being levied on you for the cancellation. That way, you are not put in a fix financially while trying to sort out another membership status.

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Cancelling the Contract in Person

The following are some of the steps that need to be followed to cancel the contact in person. Let’s see how

Step 1: Write Down the Info You’ll Need

One of the first steps that you take to cancel the membership will be to collect the information that will be required. This includes your membership identification number used to identify your account.

Be prepared to also disclose personal information such as your address and birthdate and some sensitive information like the last four digits of your social security number and your driver’s licence number. By having everything all set in place, you will make the process flow much easier and ensure that nothing vital is missed out on your part. 

Step 2: Write a One-Page Document Asking to Cancel Your Membership 

Following the gathering of information, you need to draft a one-page letter requesting cancellation of membership. Your letter should be within the realms of what is stipulated within your contract. You need to clearly mention in the letter that you would like to cancel the membership and if possible, the request for waiving off the cancellation fee.

Do mention the reason behind the petitioning. You must include all your personal information, although only the last four digits of your social security number and your driver’s licence number should be mentioned for safety purposes. You need to sign the document list any supporting documentation that you are including, such as a doctor’s note If you have to back up a claim of medical reason for cancelling. 

Also, read How To Cancel LegalShield Membership?

Step 3: Check the Hours for Your Location’s Membership Services Department 

Now that you have prepared your cancellation request, you need to look up for the business hours for your local Planet Fitness Membership Services Department. Call ahead and verify hours, and if you can, make an appointment to formally go in and submit your cancellation request. knowing their schedule will save you some time in ensuring that you can get through to somebody in person who can help you out.

Step 4: Tell them You Want to Cancel Your Membership

If you mentioned your appointment with one of the Membership Services representatives, then this would be the best part. You can explain to them in clear terms that you would want to cancel your membership.

You need to accompany the statement with any written document as may have been presented and include your request for a fee waiver if applicable. This step is vital to make sure the request for cancellation was properly locked into their system and that they have all the information needed to do it.

Step 5: Ask for the Cancellation in Writing:

When you have already requested the company to cancel your membership, it is important to get that cancellation in writing. You have to request the company for their employee’s signature as evidence that you indeed cancelled your membership. That piece of paper might become important if there is any misunderstanding between the two parties concerning your future membership status.

Step 6: Arrange to Cancel Any Future Monthly Payments:

Also, you need to take some time to verify that the later monthly billings have been discontinued. Your quarterly or yearly bill may have one final payment left before it expires, so make sure none of the future payments will take place after that. You need to make sure to have all your account cancellation fees settled as well so that your account is cleared and your membership is officially ended. 

Step 7: Ask for the Name and Number of an Appropriate Contact Person:

Before you leave the Membership Services Department, ask for a name and contact number of someone specifically who will be able to help you if you have any problems after cancellation. Sometimes having direct contact can make all of the difference in the world in resolving your problems, be it incorrect fees or simply questions about your cancellation date or not being responded to.

Step 8: Monitor Your Credit Card or Bank Statements:

Once you are through and have successfully managed to call and cancel your membership, the next step is to maintain vigilance over your credit card or bank statement. There might be some depressing surprise awaiting in your statement in the form of charging you for your Planet Fitness membership. In case of such an error, monitoring your statement regularly will timely reveal a mistake.

Step 9: Call Membership Services if Any Extra Charges Were Taken Out:

If you find some unauthorised charges after you have cancelled the membership, do not hesitate to call Membership Services immediately. You need to act quickly in order to avoid additional charges and rectify the situation, which probably happened due to miscommunication or some errors at their end while processing your cancellation.

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Step 10: Visit in Person

If you are facing continuous problems and they insist you still owe them money even though you have cancelled, then it might be to make a personal visit to the gym. Bring your written cancellation document that shows you have followed the proper procedures in cancelling your membership. This often can bring quicker results to your case and make sure that you are not being charged for services that you have not used. 

Cancelling by Certified Letter

The following are some of the steps that need to be followed to cancel the contract by certified letter. Let’s see how

Step 1: Send A Certified Letter

If you want to take a more formal route towards the cancellation of your membership at Planet Fitness, then sending a certified letter can be a better option. An advantage associated with a certified letter is that it can be tracked back. This will keep you at peace by ensuring that the cancellation request is received by the gym. You’ll be required to buy certified mail stamps at your post office or online when you intend to send a certified letter. It should be noted that certified mail only applies to 1st class or priority mail, so you will need to choose one as you mail your letter.

While creating a certified letter, you are free to use an electronic or physical delivery option to get the signature. It will prove that someone at Planet Fitness has dated and signed your letter. If you choose the physical signature option, the physical signature is returned with your letter, which adds just a bit more official detail to your cancellation documents. Otherwise, if you select electronic delivery, an electronic signature will be emailed to you. This could make a physical signature feel more official and a piece of stronger evidence that you have gotten your cancellation request in.

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Step 2: Gather Your Letter Together 

Once you have decided to send a certified letter, It’s time to get everything together that you will need to write up your cancellation request. First of all, you need to include it clearly in a written letter requesting your membership be cancelled. Don’t forget to complete it with an attachment that supports your reason, specifically a waiver from the cancellation fees if that is the one you are requesting.

Also, on the letter, attach your personal information such as membership ID, address, and last four digits of your SSN and driver’s licence number. Also, ask them to confirm the cancellation of your membership in writing and make a follow-up call to check if your membership has indeed been cancelled.

Step 3: Take the Letter to the Post Office

Now that you have drafted your letter and attached all supporting documents, take it to the post office. When you arrive, hand your certified letter to an employee. Since certified mail needs to be handed directly to a mail carrier in order for the sender to get the return signatures, this is an important step for logging and tracking your petition.

The postal employee will provide you with a receipt with the tracking number on it. This is how you can track that your letter has been delivered and when it is received by Planet Fitness.

Step 4: Call the Gym If You Do Not Receive Notice Your Membership Was Cancelled

Once you mail that certified letter, you need to be vigilant about the timeline for receiving notice of your membership cancellation. If in a week and a half, you have not heard back, do not be afraid to call the gym and discuss this with an employee. This will make sure that your letter or request has indeed reached their desk and is being processed.

In the case of problems or that the conflict has not been completed, you may be required to visit in person to take matters into your own hands. This was served to keep them on your radar just in case some problems arise in the future with the gym.

Step 5: Check Your Account

As a general rule of thumb, it’s always a good idea to periodically review your bank and credit card statements to come out from under any unwanted monthly or yearly fees you didn’t agree to. After cancelling your membership, make sure you are not getting charged anything except what you pay for. If you find charges that shouldn’t be there, you will have to go to Planet Fitness and present your proof of cancellation.

Keeping the paper for proof of cancellation is very important because it will help one in making their case in order not to be unfairly charged for a membership that one has already cancelled. Keep monitoring of the account will help you at ease, knowing that you have gone past the cancelling process.

Also, read How To Cancel My CheckMyFile Subscription?

Final Words

In conclusion, you will need to make informed choices about your fitness regimen and knowledge about the policies and fees if any, on cancellation of a membership at Planet Fitness. Whether it is a monthly or annual membership, knowing how much notice has to be given in possible charges is the surest way of avoiding such extra costs. If you are forced to cancel, make sure that you have done this through the proper channels within the contract. Reach out to your local gym for clarification or any sort of assistance.

If you are eligible for a fee waiver either on medical grounds or as part of a relocation, make sure to attach a relevant document from your doctor or some kind of proof of relocation to back up your request. Keeping oneself updated with regard to membership terms and keeping the lines of communication open with the staff also helps reduce the issues involved in cancelling. Be confident and well prepared and you surely will be able to get past probable fees and make the right choice for your fitness needs without having to bear unnecessary financial burden.

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