How To Cancel Verizon Fios? A Proper Guide

It’s better to buy network services from one company, but if there is a problem with a single line then the whole of the network will create problems. Is this what’s happening to your Verizon Fios bundle after much complaining you now want to cancel Verizon Fios. The post-Covid scenario has given an all-time high surge to work from home and in such a scenario a fluctuating network could be troubling.

Verizon has seen and has helped how the network was transformed to fiber optics for faster speed and stability. But such types of networks, if faced with any issues, could take time to get normal and you can’t wait that long and quickly need another service for all your needs like cable TV, telephone, and internet. Who has that sort of time when you have multiple options available to switch to?

This guide will help you to cancel Verizon Fios, with simple steps. Make sure you read the important points mentioned before you start the cancellation process. Towards the end I have included some alternatives to Verizon Fios, check if you need them post-cancelation.

Points to Know Before Canceling Verizon Fios

Canceling membership or services with any company involves some important points that you should know. Below I have formed a list of points for you to know, understand, and remember;

• Early Termination Fees (ETF): Your contract’s terms with Verizon might charge you an Early Termination Fee (ETF) if you are canceling early. The fee is usually prorated which means that it decreases with time you’ve been in the contract.

• Return Equipment: You must be using equipment like routers, T.V. set-up boxes, wirings, and other devices for your network from Verizon. Make sure that all items are damage-free and are working ideally while you return them. Return them in the mentioned time frame to avoid additional charges.

• Account Information: When you contact Verizon to cancel, make sure all your account information like account number, PIN, and possibly the billing address is readily available. 

• Confirmation: Make sure you get a confirmation number for your request, when talking to Verizon Fios, to ensure everything is finalized correctly.

Also, read How To Cancel Chipotle Order?

How to Cancel Verizon Fios? | Cancel Verizon Wireless

Canceling the Verizon Fios is a simple process that involves a few steps to be executed by you. In this guide below, I have explained the steps in a simple form for you to understand them easily. Let’s start.

How to Cancel Verizon Fios Over the Phone?

• Call Verizon Fios at 844 837 2262, from your registered mobile number. 
• After you are connected with their team agent, explain to them your concern regarding your wish to cancel their services.
• Provide them with your subscription & account details.
• Post I.D verification, the request will be submitted and you will also be informed about the repercussions. 
• Ask for the request confirmation receipt over the email.

Note:- Remember that the Verizon Fios customer service number is available only from Monday to Friday between 8 am and 6 pm ET, so make a phone call accordingly.

How to Cancel Verizon Fios in Person?

Another less complicated option is to visit the Verizon Fios store near your location. Follow the steps mentioned below;

1. Visit any Verizon store and connect to the store manager.
2. Make sure you are carrying your information like account number, PIN, and possibly the billing address.
3. Another important thing is to give a valid reason why you are canceling. 
4. Provide all the information and ask for a confirmation receipt.

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Alternatives to Verizon Fios

If you are not happy with your Verizon Fios membership, then there are other options mentioned below that you might like;

Xfinity from Comcast: Comcast’s vertical Xfinity is one of the largest internet service providers in the United States which offers cable internet plans in most major metropolitan areas. Xfinity offers a wide range of plans with speeds ranging from 25 Mbps to over 1 Gigabit per second (Gbps). Xfinity also offers amazing bundle offers that include internet, TV, and phone service.

AT&T Internet: AT&T is another popular service that offers a wide variety of internet plans, which include DSL, fiber optic, and fixed wireless internet. AT&T Fiber is known for offering some of the fastest internet speeds available that reaches up to 5 Gbps in some areas.

Cox Communications: Cox mainly offers cable internet plans in over 18 states, primarily in the West and South. Their plans run with speeds ranging from 25 Mbps to 1 Gigabit per second (Gbps). Cox also offers bundle internet, TV, and phone service.

Spectrum Internet from Charter: Spectrum Internet that is a vertical by Charter Communications, is available in over 40 states. They offer cable internet plans with speed ranging from 30 Mbps to 1 Gigabit per second (Gbps). Their bundle might interest you, which offers internet, TV, and phone service.

Google Fiber: Google Fiber currently offers fiber optic internet service in a limited number of cities. However, the areas in which it is operating currently have access to some of the fastest internet speeds available in the United States that reaches up to 2 Gigabits per second (Gbps).

Also, read How To Cancel Regal Unlimited?

Conclusion

Numerous options to choose from and I believe this is what confuses us most of the time. Consider your preferences and what bundle type and internet speed you need. Check about the company and who else is using the service from that same ISP and then commit to a subscription. Many regional issues impact internet speed and cable TV stability.

Frequently Asked Questions