How To Cancel Stitch Fix | Follow These Simple Method

People’s demands have given rise to many such business types which were some decades ago unimaginable. A combination of factors like a variety of options, ease of availability, considering your preferences and likes along simple, easy, and quick doorstep delivery is what I look at names like Stitch Fix. But choices tend to change and most frequently when it’s concerned about clothing and accessories and then canceling subscriptions for services like Stitch Fix becomes mandatory and it’s what I will be helping you with this post.

Stitch Fix is a growing online personal styling service that delivers customized clothing and accessories directly to customers depending on their preferences, size, and budget. The company has greatly combined data science with human stylists to curate the fix of clothing items for every customer. However, you might start to dislike them or are bored with their collections and are looking for a change. No worries, the process for canceling a Stitch Fix subscription is easy. 

We design various of our posts keeping in mind and understanding the queries from our readers, this helps us to identify, include and address every concern which you are worried about. This post also has been specifically designed while keeping in mind the queries for canceling Stitch Fix. The methods are simple and are mentioned in simple easy steps below. Make sure you understand them rightly and apply as said to avoid any surprise charges. You need some fresh choices for your clothing needs, I have some alternatives to Stitch Fix mentioned below. 

Can I Cancel Stitch Fix Subscription Anytime?

Yes. you can cancel, but there are few important terms from Stitch Fix which you shall understand to avoid any unexpected circumstances;

• After you have paid the styling fee for a Fix, you would see the option to cancel on your Fix page as your job is now being worked on by your stylist and cannot be canceled. 

• If you have also signed up for automatic deliveries, you will also have to change the frequency of your orders or have to completely cancel them. For instance, you could change from monthly Fix deliveries to every three months or could pause or cancel.

• In case you have already placed the order and have paid the styling fee, you cannot cancel it online, the only option is to call (method explained below). You will then have to submit a request for an exceptional case issue to the Stitch Fix support team. 

• Stitch Fix will retain your data and information even after you have canceled your account. If you want it to be fully deleted, you’ll have to directly request removal. Data otherwise by default is saved for an undisclosed period of time with their privacy policy.

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How To Cancel Stitch Fix Subscription?

The process is simple and can be completed in two different ways, the simple steps for which are explained below individually.

How To Cancel Stitch Fix From Website?

To cancel your Stitch Fix subscription from the website, follow the below steps;

1. Log in to Your Account: Go to the Stitch Fix website and sign in to your account.
2. Navigate to “Account Settings”: Once logged in, click on your profile icon or go to “Account Settings.”
3. Disable Automatic Fixes: Under the section “Manage Fix Frequency” or “Automatic Fixes,” choose the option to pause or stop receiving automatic shipments. This will prevent future scheduled Fixes from being delivered.
4. Cancel Style Pass: In case you have also subscribed to the annual Style Pass membership (which provides unlimited styling for a year), remember that it can’t be refunded, but future renewals can be stopped by contacting Stitch Fix customer service (mentioned below).
5. Confirm Changes: Ensure that you have confirmed any changes to your subscription to avoid receiving future Fixes.

How To Cancel Your Stitch Fix Subscription Via Mobile App?

The process is simple and quite similar for both iOS and Android, follow the below steps;

1. Open the Stitch Fix App (iOS or Android). 
2. Tap on the profile icon or the menu ( located at the bottom or top of the screen) to access your account. 
3. Select “Account Settings” or “Manage Fix Frequency.”
4. Turn Off Automatic Fixes under “Fix Frequency,” 
5. Options for how often you receive Fixes will appear.
6. Select “Pause” or “Turn Off Automatic Fixes” to stop receiving scheduled shipments.
7. Make sure that you have confirmed the changes to ensure that your automatic Fixes are canceled. 
8. In case you also have the Style Pass membership (which provides unlimited styling for a year), remember that while you can prevent renewals, the membership fee is non-refundable. 

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How To Cancel Your Stitch Fix Subscription Via Email 

This method is also quick in case you are having complications with app or website, lets understand below how to execute this effectively;

To cancel your Stitch Fix subscription through Email, you need to follow the below steps. 

1. Draft the email from your registered email ID.
2. Mention in the subject line “Cancel subscription”. Including subscription I.d and the concerned reason of your message helps them to identify the nature, further helping them to forward the message quickly and to the right department.
3. In the email body, make sure you mention your concern clearly about canceling and also support it with a simple and valid reason. Include important details like your name, billing address, subscription details, etc. 
4. You may also mention a receipt confirmation email and then send it to hello@stitchfix.com.

How To Cancel Your Stitch Fix Subscription Via Phone Call? 

This is another easy method to put forward your request and which I believe is more efficient as it provides you a chance of one on one interaction and you can get answers for many of your doubts upfront. Before you call them make sure you have your account information readily available. Information and details required are, your subscription ID, the name listed on the account, and other general information.

Follow the simple steps below to cancel your subscription over a phone call.

1. Call Stitch Fix customer support at (844) 386-3850 or (415) 882-7765 from your registered mobile number.
2. Put forward your concern once you get connected to a representative that you wish to cancel your subscription with them.
3. Make sure you have all your subscription details or account information available right in front of you and provide all the required details as asked. 
4. Cross-verify with the customer service agent that your subscription has been canceled/processed before you finish the call. Ask for a confirmation message for your request for any future correspondence.

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How To Cancel Your Stitch Fix Subscription Via Web Chat?

Yes, when you visit the official Stitch Fix page, you are provided with a live chat option, available for answering many of your queries. Follow the below steps to cancel your Stitch Fix Subscription by using the live chat option;

• Go to the official Stitch Fix page
• Click the live Chat With Us option in the bottom-right corner and select it.
• You will be asked to log in your account.
• Put forward your concern clearly to cancel the Stitch fix subscription. 
• Provide all the asked information about your subscription.
• Request for confirmation receipt from the representative for your cancellation request.

Alternatives To Stitch Fix Subscription

If you need alternatives to Stitch Fix, there are various other online personal styling and clothing subscription services that provide similar features which include personalized recommendations and home delivery. These alternatives might vary in price, selection, and approach to your choices and fashion curation. Below are some popular options;

1. Trunk Club (by Nordstrom)

• Overview: A personal styling service owned by Nordstrom which provides high-end brands with customized boxes of clothing curated by a stylist.
• After filling out a style profile, a stylist will curate a trunk of clothing. You can preview and alter the selection before it ships.
• Styling Fee: $25 per trunk (waived if you have a Nordstrom credit card), credited toward any item you keep.
• Key Features: Access to Nordstrom’s premium brands, customized selections, and option to preview and edit items before they are shipped.

2. Wantable

• Overview: Wantable provides personalized clothing, activewear, and fitness apparel delivered to your doorstep. They have individual styling options for everyday wear, activewear, and sleepwear.
• After you complete a style quiz, a stylist will send you seven items depending on your preferences. You can try them at home and then easily return what you don’t want.
• Styling Fee: $20, applied to any items you keep.
• Key Features: Specialized options for activewear, fitness, and everyday wear and also provides more variety in terms of lifestyle categories.

3. Le Tote

• Overview: A clothing rental service where you can rent clothes and accessories on a monthly basis which gives you flexibility in refreshing your wardrobe.
• After selecting the items from their catalog, wear them, and return them whenever you feel like. If you need an item, you can purchase it at a discounted rate.
• Subscription Fee: Starts at $59 per month for the clothing and accessory rentals.
• Key Features: Unlimited clothing swaps per month, option to purchase at a discount, flexible rentals rather than buying.

4. Dia & Co.

• Overview: A personal styling service mainly for plus-size women which provide clothing in sizes 14–32.
• A style quiz, you will receive a box of five items tailored for your size and preferences. You keep what you like and can easily return the rest.
• Styling Fee: $20 per box, credited toward any items you decide to keep.
• Key Features: Focus on plus-size fashion along with a large variety of styles and sizes, and affordable options for curvy women.

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Conclusion

Understand your needs, choices and identify quite clearly what you like and dislike in terms of you clothing styles, otherwise subscribing and canceling such services will be frequent and you won’t be able to provide enough time to your stylist to understand what exactly you are looking for, what you need and what suits you, as you are confused and won’t be able to address what you need and why.

Frequently Asked Questions