How To Cancel Snkrs Order | Follow These Easy Methods

There must have been some strong reasons for you to cancel the Snkrs order, otherwise who can afford to cancel some limited edition cool sneakers, and that too before the release from Nike itself? Nike is known for whatnot, you talk about any of the sports clothing needs for women and men and they have it and the limited edition stuff is something to which the whole of the GenZ looks up to always. 

Snkrs is a cool app from Nike, that provides access to buy many limited edition sneakers from Nike, some among them are many times aren’t even available offline. Nike operates worldwide and helps its customers with various facilities online and offline. The unmatchable products and the appealing designs are something every youngster craves for. Anyways humans tend to make some choices that go wrong later, but if realized within time, they could be corrected.

This guide will serve that purpose only and provide you with ways to cancel the Snkrs order. Snkrs app from Nike operates quite fast and provides only 30 minutes for the order cancellation if it’s shipped then there is no option to cancel and the only solution is to receive and return, know more details below are explained thoroughly.

Know Before Canceling Snkrs Order

Below are some important pointers for you to consider before you start canceling the order with Snkrs;

Cancellation Window- Snkrs provides only a 30-minute window to cancel its orders, and there is no provision to cancel after that.

Ethical Concerns – Many user reports say that people who were unable to cancel their Snkrs order in 30 minutes, later refused to collect the delivery. This will only deplete your aspect as a customer, and there would be considerable concerns for any future order. You can receive and then later return the order. 

Payment Option – Remember the payment option which you have used to complete the transaction. The refunds are processed in the original payment method only.

Also, read How To Cancel Kids Pass | Follow These Easy Steps

Can I Change My Nike Order?

No, there is no such feature on Snkrs that allows you to make changes to an order, but you can cancel it within 30 minutes of placing it. Changes like the item’s color, size, or quantity, and your shipping speed, are not possible, but in some cases or your delivery address could be altered. If it’s still within 30 minutes of placing your order, try to cancel and then reorder the same item.

Can You Cancel Your Snkrs Order?

Yes, you can cancel your Snkrs order but only within 30 minutes of placing your order. It’s mainly because of the Limited-edition articles that Snkrs often deals with highly anticipated and limited-quantity releases. Frequent cancellation creates a potential disruption to the fairness of the raffle system. Another considerable reason is the fast processing of orders on Snkrs as they are likely to be processed and shipped quickly to ensure the shoes get to winning customers as soon as possible.

Also, read How To Cancel Public Info Services Subscription

How To Cancel Snkrs Order?

If you are still within 30 minutes of your order, there are three easy ways to cancel your order on Snkrs.

• Via Online
• Via Phone
• Via Live Chat

All the methods are explained in simple steps below;

How To Cancel Snkrs Order Online?

Hurry up and try to complete the steps mentioned below within the 30 minutes of your order being placed; 

• Go to the SNKRS website or open the SNKRS app.
• Log-in your account, you can also sign-up quickly.
• Go to your account’s “Orders” section. This is accessible from the menu button or profile icon. 
• To view the details of the order you want to cancel, locate it and select it.
• You should be able to cancel the order if it hasn’t shipped yet, toggle this option on.
• Confirm your decision to cancel the order by following the on-screen prompts.
• In case the order has already shipped, you can’t cancel then. You might try returning the item later (the process explained below).

Remember that if you cancel an order on SNKRS, it’s possible that you won’t be able to order the same item again. Limited edition SNKRS releases frequently go out of stock quickly. 

Also, read How To Cancel Public Info Services Subscription

How To Cancel Snkrs Order Over The Phone?

Quickly call Snkrs and put forward your request to cancel the order with them. Before you call them make sure you have your information readily available. Information and details required are your order ID, the name listed on the account, address and other general information.

Follow the simple steps below to cancel your Snkrs order over a phone call.

1. Dial Nike at 1-800-806-645. You can call 7 days a week from 4 am to 11 pm.

2. Put forward your concern once you get connected to a representative that you wish to cancel your order with them.
3. Make sure you remember all your order details or account information. 
4. Cross-verify with the customer service agent that your order has been canceled/processed before you finish the call. Ask for a confirmation message for your request for any future correspondence.

How To Cancel Snkrs Order Via Online Chat?

You can also try contacting SNKRS customer service via chat if the calling option is taking too long. Follow the steps below to guide you through the process.

• Go to the Nike website.
• Click on the Contact Us button.
• Scroll down and click on the “Chat with us” option. 
• A pop-up window “Chat Support” will appear in front of you. 
• Enter your Name, and Email Address and choose the “Cancel an order” option and hit the “Submit” button. 
• The chat bot will connect you immediately with a Nike customer support team member.
• Put forward your concern to cancel the Snkrs order and correctly provide your order details.
• Nike Chat Support is available 7 days a week from 4 am to 11 pm. 

How To Cancel Snkrs Order After 30 Minutes?

There is no provision yet provided by Snkrs to cancel their order after 30 minutes of the order being placed. The best solution I could suggest to you is to receive the shipment and later request to return within 60 days of the delivery.

How To Return Nike Snkrs Order?

Yes, you have 60 days to return your items on Nike. Follow the simple steps below to return a Nike SNKRS order:

• Sign into your account by going to the Nike SNKRS website.
• Locate the order you want to return in your order history.
• The “Return Items” button is next to the order; click it.
• To finish the return process, follow the instructions, making sure to choose a valid reason for the return and print the return label.
• Include the original packing slip and any other materials that came with the order in a secure package along with the items you want to return.
• Attach the return label to the package’s exterior.
• Set up a pickup or drop off of the package at a shipping location.

Be aware of the Nike SNKRS return policy, and that in order to be eligible for a refund, items must be returned within a specific time period and in their original condition. Before you begin the return process, make sure you have reviewed the return guidelines.

Also, read How To Cancel Virgin Active Membership

How To Track Your Order On Snkrs?

As a Nike Member, you can always check the status of your order by signing in to your account and going to your order history. You also track the order status from the Nike App.

After Nike has shipped your order, you can see which carrier is delivering your packages and track shipments along the way. Understand below;

• Go to your orders page.
• Tap the specific item within the order you want to track.
• Tap the “Track Shipment” button to see the estimated delivery date along with the carrier delivering it and the tracking number.

Non-members/guests can also check order status information at nike.com/orders. Make sure you have your order ID/number and email address handy. 

How To Return Snkrs Order?

If you need to return Nike purchases for any reason within 60 days. Nike Members and guests can return online orders at Nike stores or ship their returns back. Understand below;

RETURN AT A STORE

• Bring your return and also the proof of purchase to your nearby Nike store (except Nike Clearance stores). After inspecting the items, the return process will start and you will be provided a refund in the store which means that you’ll get your refund faster than if you ship your return.
• Proof of purchase can be your order number, order barcode from your order history, or the original store receipt.

SHIP YOUR RETURN

• Find the item in your order history, open the order, then select “Start Return” and follow the prompts.
• If you don’t have a printer Nike will provide Members with a UPS return QR code so UPS can print a pre-paid label for you. You’ll just have to box your items for shipping.
• Nike members are also given the option to print a prepaid label themselves and drop the shipment at UPS or schedule a UPS pickup (for a fee).
• Guests will have to print a label and ship the return with the carrier of their choice along with covering the shipping costs.

Also, read How To Cancel Savage X Fenty Membership

How To Raise A Refund Request On Snkrs?

Snkrs doesn’t charge you until the order has shipped. If you cancel an order within the 30-minute window, you won’t be charged, and there is no need to be refunded. You might see an initial authorization for the order total, which is a temporary hold on your funds that will be automatically removed within a few days.

Once they have received your return, it normally takes 1-3 business days to process it and initiate a refund. An email will be sent to you to let you know when the refund has been processed.

• Time Frames 
• Credit and debit cards, Apple Pay, and PayPal: Up to 10 additional days.
• Nike gift cards and Nike product vouchers: Usually within 24 hours.
• Klarna: If you paid with Klarna, they will issue your refund. Try contacting them directly with refund questions

How Do I Exchange My Snkrs Order?

You can easily exchange your purchase with Snkrs for any reason within 60 days. Follow the same methods mentioned above. You can call them, write an email, or live chat.

In case you don’t want to wait for your exchange to arrive, then you can also exchange your order at Nike.com or Nike App purchase at a nearby Nike store (except Nike Clearance stores). Make sure you bring your items to the store, along with your original form of payment and proof of purchase. Proof of purchase can be your order number or order barcode from your order history or the original store receipt. 

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Conclusion

You are about to cancel something that could be never in the market offline or online again, it’s Nike and they are known for limited editions and if you own any such from them, you might be known among your friends for that exclusive possession. Make sure you follow the ways to cancel the Snkrs order correctly and understand the prerequisites and conditions before you begin to cancel.

Frequently Asked Questions