How To Cancel Scentbird Subscription | Follow These Steps

Fragrances have something that directly connects to our senses and emotions, as soon it enter through your nostrils your mind says something. Woody and Musky scents tell your mind that it belongs to a man whereas a floral one immediately tells that it’s some lady. You have subscribed to Scentbird for varying scent types and to avoid full bottles and high prices, but now you know all the variety and could decide to pick on what and how, then why would you be paying a subscription to test perfumes and colognes, let’s cancel your Scentbird subscription and buy some full bottles of Eau de cologne or maybe Eau de toilette.

Scentbird is a fragrance subscription service that enables customers to test and sample different perfumes and colognes without committing to a full-size bottle. For a monthly fee, subscribers receive an 8 ml (about 30-day supply) travel-size bottle of their choice from a vast range of selection of designer and niche brands. Now that you know everything, you must stop paying for testing and sampling settle your needs for a full-size bottle, and avoid the monthly subscription cost.

This guide will help you know and understand the different ways to cancel your subscription with Scentbird. I have explained every method possible to cancel in simple and easy steps, but before you cancel, you must make yourself aware of some of the guidelines and policies outlined by Scentbird, which I have below explained for you. Going forward after you have canceled Scentbird, if you still need some similar services, I have some options listed for you.

Can I Cancel Scentbird Subscription Anytime?

Yes, you can cancel your Scentbird subscription as per your needs, but below are some important factors you must consider;

• All of our Scentbird subscription plans renew automatically (with the exception of gift subscriptions). 
• If you have planned to cancel Scentbird subscription in order to avoid subscription renewal, make sure that you cancel your subscription no later than one day prior to your scheduled billing date. You can view your billing date in your Scentbird profile.
• If you have applied the right method to cancel and after your subscription is canceled successfully after your scheduled billing date, this will ensure that you aren’t billed again in the future. 
• You must here note that 3, 6, or 12-month subscription plans (with term commitment) cannot be canceled mid-term but you are allowed to downgrade your plan back to a month-to-month plan or even stop automatic renewal of your multi-month plan and in case you cancel then the cancellation will not take effect until the end of the applicable term which implies that you will not receive a refund, but you will keep on receiving shipments until the end of your running subscription term for which you have paid in full.
• You cannot cancel a Scentbird gift subscription and the pre-paid fee is non-refundable. The person who has actually bought the gift subscription may have additional permissions and rights to cancel it on your behalf.

How To Cancel Scentbird subscription?

Canceling your Scentbird subscription is a simple process, but you must ensure that whatever method you pick, you follow the process correctly and enter correct details to avoid being billed in future, which many Scentbird subscribers often complain of. 

How To Cancel Scentbird Subscription From Website?

If you are sure that you no longer need Scentbird, or you want to take a break, canceling your subscription is a straightforward process. Below is a detailed, step-by-step guide on how you could cancel your Scentbird subscription from their website.

1. Visit the Scentbird Website
   Start by visiting the official Scentbird website, by typing the URL directly into your web browser’s address bar.
2. Log in to Your Account
   Once you’re on Scentbird’s official website, log in to your Scentbird account. To do this, click on the “Log In” button, usually located at the top right corner of the website homepage. You will be then prompted to enter your email address and password linked with your account.
3. Access Your Profile
   After you have successfully logged in, locate your profile dropdown which is in the top right corner of the webpage. This section holds all your account settings and subscription information and details. Click on your profile icon to open the dropdown menu.
4. Navigate to ‘Subscription Status’
   From the dropdown menu, scroll down through and select the option labeled “Subscription Status.” This section will display details about your active subscription which also include the status and next billing date.
5. Click on ‘Cancel Subscription’
   Within the “Subscription Status” page, you’ll see an option to “Cancel Subscription.” Click this to start the cancellation process. It’s important to read any additional information Scentbird displays for you about your subscription, such as renewal dates and any potential offers to keep your subscription.
6. Follow the Cancellation Prompts
   After clicking “Cancel Subscription,” you’ll be guided through a series of on-screen instructions and prompts. These steps mainly include confirming your cancellation, providing feedback, or reviewing any special offers you might want to keep. Make sure that you follow each step carefully to ensure your subscription is correctly canceled.
7. Confirmation of Cancellation
   After you’ve completed all the above steps, Scentbird will then send you an email confirmation of your cancellation. Save this email for your records, or for any future correspondence.

How To Cancel Scentbird Subscription Via Email?

Yes, you can also send them an email to cancel your Scentbird subscription, the process is easy and involves few simple steps which I have explained below for you to follow quickly;

Draft Your Cancellation Email

• Subject Line:
  Use a clear subject line to make your request easily identifiable, like;
  “Request for Subscription Cancellation”
• Email Body:
  Begin with a polite salutation:
  “Dear Scentbird Customer Service Team,”
  In the email body, include all essential information and details to help Scentbird identify your account and process the request;
  • Full Name: Your name as it appears on your Scentbird account.
  • Subscription I.D: The Scentbird account number you want to cancel.
  • Date of Birth: Your date of birth for verification.
  • Address: Your current billing address on file.
  • Email Address: The email address registered to your Subscription account.
  • Phone Number: Contact number registered with them.

Mention Reason for Cancellation

• Give them a valid reason supporting your subscription cancellation request, as this can assist in speeding up the process. Some common reasons are like you don’t need services or have decided on another option.

Request Confirmation of Cancellation

• Request written confirmation that your Scentbird account cancellation request has been submitted and put into process. Ask them to specify the effective date of the cancellation and any other details on refunds or remaining balances, if you are eligible.

Send the Email

• To: Send the email to support@scentbird.com.
• Attachment: Remember to attach all relevant documents, like a copy of your ID or any identification that might be required for verification.

Follow Up

• Check for Confirmation: Ensure that you follow up in case the written confirmation of your cancellation request is delayed. 

Monitor Your Bank Account

• Bank Statements: After you have canceled your Scentbird subscription, monitor your bank or credit card statements and make sure that no further payments are processed as this will help you confirm that the subscription has been fully closed.

Document Everything

• Save Copies: Save a copy of your email request and any confirmation emails for future correspondence as proof that the cancellation request was made and processed.

How To Cancel Scentbird Subscription Via Calling?

This is another method to cancel the Scentbird from anywhere by calling them and request to cancel, follow the below mentioned steps;

Call Scentbird Customer Service

• Dial the Phone Number
  Use the number (201) 579-3264 to contact Scentbird’s customer service. The number provided is specifically for services and cancellations.

Timing

• Call During Business Hours
  They are available seven days a week, from 9 am to 5 pm EST, make sure that you are calling only within the customer service hours.

Talk to a Representative

• Navigate the Automated Menu
  When you dial the number, you will be received by an automated phone system. Listen to the option and the available menu and then choose the one related to account management or cancellations.
• Speak Clearly
  After connecting with a customer service representative, mention that you need to cancel your Scentbird subscription. Properly discuss and understand the cancellation process and enquire about any other requirements they may have.

Provide Account Information

• Prepare Your Details
  Before you make the call, gather all necessary information to ensure the process is smooth and quick:
  • Subscription I.D: Have your Scentbird subscription I.Dr ready for quick reference.
  • Personal Information: All your personal details like your full name, registered email, and your billing/postal address for verification.

Verification Process

• Identity Verification
  The representative will verify your identity by asking you to answer some security questions or providing additional details related to your GoHenry account.

Confirm Cancellation and Documentation

• Request Confirmation
  After you have submitted your cancellation request, ask the representative for a confirmation which must include the effective date of the cancellation and whether any further actions you are required to take.
• Obtain Written Confirmation
  Request a written confirmation of the cancellation via email or postal mail. This documentation shall serve as proof that your Scentbird subscription has been canceled/closed. It should include:
  • Effective Date: The date when your account will officially be terminated.
  • Confirmation Number: A unique reference number for your cancellation request.
  • Any Refunds: Information about any refunds due for remaining balances.

Alternatives To Scentbird subscription

There are many alternatives to Scentbird for you to explore without committing to full-sized bottles. These fragrance subscription services provide access to a vast range of designer and niche perfumes, providing flexibility and discovery. Below are some popular I have shortlisted for you to consider;

ScentBox

ScentBox is one of the closest competitors to Scentbird which also provides a subscription model where members receive an 8 mL bottle of a fragrance every month. The service features more than 850 designer fragrances from top brands, and like Scentbird, you can select your scent each month.
Key Features:

• Free exchanges in case you don’t like your monthly selection.
• Different subscription tiers which include premium options for high-end fragrances.
• Rewards points system for discounts.

The Fragrance Club

The Fragrance Club provides monthly subscription plans with access to a variety of designer and niche scents. Subscribers can choose their favorite fragrance or choose a random option curated by experts.
Key Features:

• Multiple subscription tiers depending on fragrance preferences.
• Option to sample both popular and unique niche perfumes.
• Affordable pricing with easy plans.

Luxury Scent Box (LUXSB)

Luxury Scent Box (LUXSB) provides a subscription that allows members to discover both mainstream and niche fragrances which offer an 8 mL bottle each month. LUXSB majorly focuses on personalized service which enables subscribers to take a scent quiz for recommendations.
Key Features:

• Over 500 fragrances which also include luxury brands.
• Personalized recommendations depending upon preferences.
• Premium plan options for access to high-end fragrances.

Conclusion

Human body releases its own aroma which is kind of blended with various fluids our body releases, but this gets spoiled when we sweat and then perfumes come into play. After I watched the Perfume movie, I kind of researched this and concluded that yes, our bodies do release aromatics which no artificial perfume can ever match. Chanel no. 5, the rarest perfume contains Ambergris, produced by Sperm Whales, the hunting is banned now and the last piece was delivered to Queen Elizabeth. Anyways, you now have ways to cancel Scentbird, save money for the Ambergris one now.

Frequently Asked Questions

What Happens If I Don’t Like My Scentbird?

Unfortunately, Scentbird does not allow you to return subscription items, with the exception being unless they’re damaged or defective. However, you are able to make a return on full-size fragrances and gift sets for up to 15 days after delivery.

Why Does Scentbird Keep Charging Me?

All Scentbird subscription plans renew automatically at the end of each billing cycle, with the exception of gift subscriptions. They offer subscriptions on a month-to-month or multi-month basis for 3, 6, and 12 months at a time. You must note that all subscription changes are billed immediately.

Can You Pause A Scentbird Subscription?

To make your service even more convenient, you can pause or cancel your subscription at any time. Scentbird always ensures that every delivery to your door is curated specifically for you.