How To Cancel Public Info Services Subscription

There arises needs, many times which force us to buy some services and later they become obsolete or least required but the monthly subscription cost pinches you every month and then you decide to cancel one among those many, Public info services. You might have subscribed to them while hiring someone while going for the first date, or while specifically deploying someone to babysit your lovely adorable one, and now the purpose is over and done and you shall cancel this subscription.

Public Info Services is a company that offers background check services and quick access to public records. They offer a wide range of services for individuals and also for businesses Public Info Services aims to provide easy access to public records and personal information. This largely helps many users make informed decisions for many of their personal or professional purposes, but if you are not in any such need now and don’t believe that any such need will pop up in the coming times, hence canceling is best.

Below is the guide, which will help you out with methods outlined by Public Info itself to cancel their services. I have ensured easy comprehension by breaking down the process into simple, easy, and quick steps. Before you start to cancel, make sure you go through the important know-before pointers. If you still need such a service but are unhappy with the current one then I have also mentioned some of the best alternatives to Public Info services.

What To Know Before Canceling Public Info Services Subscription

Before you cancel your Public Info Services subscription, there are some important factors to consider to ensure a smooth process and to understand the implications of your decision to cancel;

1. Billing Cycle and Timing

• Timing of Cancellation: Ensure to cancel your subscription before your next billing cycle starts to avoid being charged for another period. Check the exact date when your subscription renews.

2. Access to Services:

• Immediate Termination: You must understand by going through the terms if your access to the services will be terminated immediately upon cancellation or if you will retain access until the end of the current billing period, in most of such services, the access is provided till the end of current billing period.
• Loss of Data: remember that you might lose access to your search history, saved reports, and any other data associated with your account., try downloading the reports and other search results and analysis.

Implications:

• Service Interruptions: After you have canceled your subscription, there will be interruptions in the service you’ve been using and this might affect any ongoing projects requiring checks or research you are conducting.
• Account Reinstatement: Check the policies in agreement if you can easily reinstate your account later if you decide to subscribe again and also if your previous data will be restored.

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Do Public Info Services Offer a Free Trial

Yes, Public Info Services does offer a free trial for new users. This trial offers access to their background check and public records search services without any initial charge which gives an opportunity to know the services well before committing to a paid subscription. Below are the key details you should know about the free trial;

Key Details of the Free Trial

1. Duration: The free trial is offered for a limited time, often a few days (e.g., 7 days). The exact duration in different cases can vary, so it’s important to check the specific terms while signing up.
2. Features: In the free trial, you generally are provided access to the same features as a paid subscription which includes unlimited searches, background checks, people searches, and access to public records.
3. Automatic Conversion: Remember that not canceling the trial before it ends, will convert automatically to a paid subscription and your credit card will be charged the regular subscription fee.

Public Information Services Subscription Cost And Benefits

After the free trial to try Public Information Services for free on a 7-day trial period, you will then have to pay to get its subscription, which is around $29.94 per month. 

Subscription Plans

1. Monthly Subscription: Typically, a recurring monthly fee that allows continuous access to the service for as long as the subscription is active.
2. Annual Subscription: A recurring annual fee that provides a relatively discounted rate as compared to the monthly plan for long-term use.

Below are some of the features of its subscription plan;

• Up-to-date and accurate information
• Unlimited Reports and Unrestricted Searches
• History of addresses, phone, and email
• Financial difficulties and criminal records
• Political affiliations, licenses, and more
• Superior Member Support

Background Checks: Comprehensive background reports that also many times cover criminal records, court records, and other publicly available information.

People Search: This enables users to easily find contact information, address history, and other details about individuals.

Reverse Phone Lookup: Users can also identify the owner of a phone number, along with other associated information.

Email Lookup: This service helps users find the owner of an email address along with other closely related details.

Public Records Access: This includes access to various public records, such as marriage and divorce records, property records, and more.

Identity Verification: Useful for businesses needing to verify the identity of potential employees or partners.

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Features of a Public Info Services Subscription

1. Unlimited Searches: Subscribers are allowed to perform unlimited background checks, people searches, and access various public records.
2. Comprehensive Reports: An easy and quick access to detailed reports, including information such as criminal records, court records, address history, contact information, and more.
3. Reverse Lookup Services: Amazing feature to perform reverse phone lookups and email lookups to identify the owner and collect additional information.
4. Identity Verification: Tools to verify the identity of individuals, which can be useful for personal or business purposes.

Can I Cancel My Public Info Services Subscription Anytime?

Yes, as simple as subscribing you can anytime cancel your Public info services. It’s just about being informed and understanding the terms, policies, and other repercussions, which I believe are addressed in the above important pointers, if you have understood them, you can definitely better decide when to cancel to avoid any hassle.

How To Cancel Public Info Services Subscription?

Canceling the Public service is an easy process and can be mainly done by two different ways;

• Via Calling
• Via Email

Let’s understand the both methods explained separately in simple steps;

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How To Cancel Public Information Services Subscription Over The Phone?

I always recommend this method, as it’s an easy way to put forward your request, along with providing an opportunity for direct conversation. Before you call them make sure you have your account information readily available. Information and details required are, your subscription ID, the name listed on the account, and other general information.

Follow the simple steps below to cancel your subscription over a phone call.

1. Call Public Infor services at 1-800-617-3169 from your registered mobile number.

2. Put forward your concern once you get connected to a representative that you wish to cancel your subscription with them.
3. Make sure you remember all your subscription details or account information. Provide all the required details. 
4. Cross-Verify with the customer service agent that your subscription has been canceled/processed before you finish the call. Ask for a confirmation message for your request for any future correspondence.

How To Cancel Public Info Services Subscription Via Email?

This is another quick and simple method to forward the cancellation request, Let us understand below how to execute this effectively;

To cancel your Public Information Services through Email, you need to follow these steps. 

1. Draft the email from your registered email ID.
2. Mention in the subject line “Cancel subscription”. This ensures that request is next forwarded to the concerned department for quick procession.
3. Mention your concern about canceling and also support it with a simple and valid reason. Include important details like your name, billing address, subscription details, etc. 
4. You may also mention a receipt confirmation email and then send it to support@publicinfoservices.com.

This one is comparatively a lengthy method if you are looking for instant resolution. The calling provides on a conversation chance, with chances of clearing doubts and answers to many questions upfront.

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How To Downgrade Your Public Info Services Subscription

This is however a great option if you are not sure if you need the services after some time and not sure about canceling them, Public Info Services haven’t clearly mentioned an option to downgrade to a less expensive plan on their website. However, many such subscription services do offer this feature. Below is a simple process to check about this option;

Steps to Downgrade Your Subscription

1. Log In to Your Account:
   • Go to the Public Info Services website and log in to your account.
2. Access Subscription Settings:
   • Go to the account or subscription settings. Search for options such as “Manage Subscription” or “Plan Settings.”
3. Check for Downgrade Options:
   • Look for other available plans or tiers that are less expensive than your current plan. There may be an option to select a different plan that better suits your needs.
4. Contact Customer Support:
   • If you have decided on another plan and can’t see any option to switch, reach out to Public Info Services customer support for further assistance.

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How To Get Refunds From Public Info Services?

Public Info Services generally does not offer refunds, especially in cases where you have already accessed their services or if the billing cycle has already started. Below are some key points to consider regarding refunds for this type of service;

Refund Policy Considerations

1. No Refunds After Use: Their general policy clearly states that if you have accessed the service and conducted searches or generated reports, they won’t offer refunds. This is a common practice adopted for subscription-based services where access to digital content is allowed immediately.
2. Cancellation Timing: If you have canceled your subscription before the next billing cycle, you may then avoid being charged for the upcoming period. However, this does not in most of cases result in a refund for the current period.
3. Trial Period Refunds: If you are still within the free trial period and have decided not to continue and submit the cancellation request timely,  then you should be able to avoid any further charges. Make sure you cancel before the trial ends to prevent automatic conversion to a paid subscription.
4. Customer Support: In cases of some billing issues or wrong amounts levied or service dissatisfaction, contacting customer support may provide options or explanations regarding refunds or adjustments, although this is not guaranteed.

Alternatives To Public Info Services Subscription

BeenVerified: It’s a popular service that offers background checks, people searches, and property records checks. Along with all this, It also provides detailed reports and can be a good option for personal or professional use. Pricing varies mainly depending on the level of detail and information you need in your report.

TruthFinder: They are another well-known option for background checks, people search, and reverse phone lookups. They offer a user-friendly interface and easily customizable search options. Make sure you check their pricing structure and what is included in different plans as it can vary.

Whitepages: They are however primarily known for phone number lookups and people searches, Whitepages also provides background check services with varying levels of detail. They also have a free basic version with quite a limited set of features. The paid subscription plans on the other hand offer more comprehensive analysis and reports.

Intelius: Provides comprehensive background checks with special features which include criminal history checks, address history searches, and social media checks. Their pricing structure is a bit complex, so carefully check the features and compare plans before subscribing.

Also, read How To Cancel BetterMe Subscription?

Conclusion

Make sure that you access and utilize the data obtained aligning with the local laws of governance for individual safety acts. Additionally, it should be limited under the ethical boundaries to avoid any personal harassment. Many such services are available promising extensive search and records access, make sure you quickly check for the company and their registration records and compliance to FOIA, otherwise peeping into someone’s personal life without permission could be unethical and criminal at the same time.

Frequently Asked Questions