I won’t mind explaining to you the guide to cancel Odeon tickets, but what would you tell your date, it’s a recent right swipe. This has personally happened to me twice and was not of work, it was because I had already committed to my friend for a weekend party and I forgot, disastrous it was. Anyways, this is how life goes on and it always happens that most of the things we propose, someone disposes of.
Odeon cinemas are one of the biggest cinemas in the UK and its neighboring countries like Ireland and Norway. They provide various benefits to the members and the guests. The plans are specially and differently curated for varying preferences like alcohol, veg, and non-veg and also considering the members’ seating preferences. Leave it, just make an excuse ready, and make sure it’s not lame.
Follow the simple guide below created for someone like you to cancel the Odeon ticket, because your evening is spoiled already and you are anticipating saving some money now. Make sure you understand the procedure clearly and then apply it. If you are a member with Odeon, then there is a different procedure mentioned below as it is for, if you are a guest.
How Can I Cancel Odeon Tickets?
Yes, you can easily cancel an Odeon ticket, make sure you understand the below-mentioned points;
- Membership Status: Cancellation policy and options depend on whether you’re a myODEON or limitless member or just a guest who purchased a ticket without an account. Understand in brief below;
For myODEON or myLIMITLESS Members:
- Cancellation Window: You can hassle-free cancel your booking as long as more than 2 hours are remaining before the film show starts for which you have booked the tickets.
- Cancellation Method: The easiest and quickest way to cancel is through the myODEON app. Know how:
- Open the myODEON app.
- Log in to your account.
- Go to “Purchases”.
- Select the booking you want to cancel.
- A “refund” button should be visible towards the bottom of the screen. Tap on it.
For Guests (No Account):
- Cancellation Policy: Unfortunately, Odeon doesn’t offer any online cancellation provision for tickets purchased without an account or as a guest.
- Alternatives:
- You can try reaching out to the Odeon cinema where you purchased the ticket and understand their cancellation policy for guest purchases. There are chances that you can get a refund if the film hasn’t started yet.
- If contacting the cinema isn’t feasible for you, you might be out of luck regarding a refund.
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How to Get Refunds For Odeon Tickets?
Understand below the breakdown of the refund policy and procedure for Odeon Cinemas:
Refund Policy:
- Cancellation Window:
- For myODEON/myLIMITLESS Members: They can cancel their booking for a full refund as long as more than 2 hours remain before the movie starts.
- Guests (No Account): Odeon currently doesn’t offer any online cancellation option for guest purchases. they might be able to get a refund by directly contacting the cinema, but again, there’s no guarantee (especially if the movie has already started).
- Non-Refundable Items:
- Booking Fee: The booking fee associated with your ticket is not refundable.
- Alcohol Sales: Ticket types that include alcohol purchases cannot be refunded in any circumstances.
- Refund Processing Time: Even after you have successfully canceled an Odeon ticket (for members), it can still take up to 7 working days for your refund to be processed and credited back to your account.
Refund Procedure:
For myODEON or myLIMITLESS Members:
The simple way to cancel and request a refund is through the myODEON app:
- Open the myODEON app.
- Go to Purchases: Locate the section for your movie ticket purchases.
- Select Booking: Choose the booking you want to cancel.
- Refund Button: Look for a “refund” button, typically towards the bottom of the screen for the selected booking. Tap on it to initiate the cancellation and refund request.
For Guests (No Account):
- Limited Options: There’s no online cancellation for guest purchases.
- Contact the Cinema: The best and only option is to contact the Odeon Cinema where you purchased the tickets and inquire about their cancellation policy for guest purchases. They are weak but chances are that they offer a refund if the movie hasn’t started, this is totally at their discretion.
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How Much is Odeon Membership? How to Cancel Odeon Limitless Membership?
Odeon Cinemas offers a membership program known as myLIMITLESS which provides access to unlimited movie tickets at their cinemas in the UK and Ireland (excluding Luxe cinemas).
Understand below the breakdown of the program and its costs:
myLIMITLESS Membership:
- Benefits:
- Watch any movie, as many times as you like (conditions apply to special events and certain screenings).
- Enjoy the exclusivity of being a special member by watching special screenings for films before the general release.
- Get a 10% discount on some selected food and drink purchases at Odeon cinemas.
- Membership Tiers: There are currently two tiers offered by Odeon for myLIMITLESS memberships:
- myLIMITLESS: This is their standard plan that allows unlimited movie viewings with a monthly fee.
- myLIMITLESS Plus: This premium tier offers all the benefits of the standard plan and also includes access to Odeon Luxe cinemas (which typically have upgraded amenities like recliner seating) with an additional fee per visit.
- Costs: (Note: Prices are subject to change, so I would advise you to always check the official Odeon website for the latest information.)
- myLIMITLESS: The advertised price is £14.99 per month
- myLIMITLESS Plus: The advertised price is £17.99 per month
Key Points:
- Odeon offers a Limitless card which is a membership service that allows members to watch as many movies as they want. To buy this service, the members can use a monthly subscription service or a one-time annual payment.
- You can quickly book tickets from the Odeon app for free with this membership plan. However, you must be registered as a member for about 3 months of the minimum period before you are allowed to cancel the subscription whenever you want.
- The Odeon Limitless card price starts at £14.99 per month for a monthly membership or you can pay £170 for 12 months as an annual membership payment.
- The Limitless cards being used in the West End cinemas will charge £2 additional for the service.
To cancel the Odeon membership you must dial their Customer Service number at 0333 004 4411, put forward your concern, and get the resolution.Â
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Alternatives to Odeon Membership
- Cineworld Unlimited: This great program from Cineworld Cinemas offers unlimited movie viewings along with different tiers which provides varying benefits like priority booking and discounts on concessions.
- Vue Extreme: Vue Cinema is another loyalty program that provides unlimited movie tickets along with options for different experience levels (including standard and premium seating). Some tiers also offer additional perks like free popcorn or discounts on drinks.
- Showcase VIP Club: Likewise Odeon, Showcase Cinemas also offer a membership program that too includes unlimited movie viewings along with tiers offering varying additional benefits like priority booking and special discounts.
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Conclusion
Movies with friends or family are always a good idea. The big screen holds the power to make you forget every worry rolling in your head and be in the moment. There are various options nowadays readily available for many cinema membership programs, you can select as per your needs. Anyway, I am sad too, that you are canceling your Odeon tickets midway and I hope this guide has helped you to do so, no worries, make sure to reschedule it and enjoy.
Frequently Asked Questions
How Do I Change MyODEON Guest Ticket?
Odeon does not allow you to change or make amends to your myODEON guest ticket. Your only option is to cancel your tickets and request a refund. You can then create a new booking for your Odeon tickets. The procedure can be completed on the Odeon app.Â
What Is MyODEON?
The myODEON membership provides several exciting offers and benefits to the members. You will get limited-time offers with myODEON and can pay less for the tickets. The members also receive a better booking experience and several personalized movie recommendations.Â
How Can I Contact Odeon Customer Service?
If you have any queries related to the services provided by Odeon or your bookings or tickets then you can visit the Odeon Help page and submit your query or request there. You can also dial their support number 0333 004 4411 for queries related to your membership.
Rajat is a seasoned writer and tech enthusiast with a passion for simplifying technology and empowering readers with practical solutions. With a focus on tech reviews, how-to guides for canceling subscriptions, and troubleshooting error fixes, Rajat brings a wealth of expertise to the digital landscape.