How To Cancel Naked Wines With These Easy Steps

Naked Wines founded in 2008, has become one of the favorites among wine lovers who otherwise had never heard of this unique model. Naked Wines is quite different from other online wine retailers. Rather than selling wines, it basically supports independent winemakers and wineries around the globe in making unique wines in small batches that might not come your way elsewhere. This has not only assisted wine lovers in finding out new favorites but also helped winemakers grow and flourish. Shopping Naked Wines means buying a bottle, but what you’re also helping do is continue the craft of talented artisans.

The Naked Wines approach is quite unique in that they have a subscription service that actually provides a range of benefits to their members. Subscribers, who are sometimes known as “Angels,” pay a subscription fee month to month and are therefore given additional discounts on the wines and selections that the rest of the public is not. The company even enables customers to make investments directly into independent winemakers, so it can feel like a pretty community-driven effort, overall. The subscription model has been embraced by many countries in the sense that it saves and offers so many options along with the sense of contributing to a larger cause in helping small winemakers.

You will see new program developments at Naked Wines even as the company enjoys global success. There are some subscribers who eventually want to cancel Naked Wines membership. It could be that there is a change of taste, financial status, or attraction to other services. Naked Wines knows things change and streamlined the process for the client to cancel their subscription whenever necessary. If you have loved your membership or are just in need of a break then cancel your subscription and do it without any problem.

For cancellation, there are a few possible ways that you can take. You can cancel online through their website, cancel over the phone with a support representative, or even via email to their customer support team. They do strive to make the process as trouble-free at your own convenience. Whether you wish to temporarily hold your subscription or depart from Naked Wines permanently, the website makes sure that the process is easy and convenient.

What Is Naked Wines?

Naked Wines is one of the exceptional wine retailers in the United Kingdom. It offers customers a great choice of wine that puts their minds at ease while picking bottles of quality from individual winemakers. There’s a place for all the wine enthusiasts who have always wanted to try unique types of wines that are difficult to find in standard stores. Naked Wines provides an exclusive wine experience to its customers by supporting small-scale winemakers all over the world-directly reaching its consumers. Whether a casual drinker or a connoisseur, Naked Wines always gets the support of wine lovers.

For those wine lovers who enjoy shopping for wine frequently, Naked Wines makes purchasing monthly subscriptions very convenient. “Angels” who become members get privileged offers and discounts on choice wines. Creating an account is easy. Just go to Naked Wines, create an account, and log in if you already have one. Shortly after doing so, you will start receiving recurring deals that will make you enjoy these premium wines even more, and they will be exotically affordable to boot.

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How To Cancel Naked Wines Online?

You would just need to follow these steps in order to cancel your Naked Wines online subscription:

Visit Naked Wines’ Cancel Page. Here, you will be able to see what’s in your Naked Wines account on your cancellation page, with all the information you have about your subscription.

Click on “Cancel My Account”: Now you will be taken to the option to find something similar to “Cancel My Account”  which is included on the cancel page. Then you will be able to click on that and it will start off the process of unsubscribing from their service.

While these steps are fairly easy to execute, some users may experience difficulties. These may be from technological failure or your subscribed type needs. If the above steps cannot cancel Naked Wines, then the internet option will not apply to your kind of account. Then you will have to settle for a different alternative such as calling customer care to explain with them so that you will be assured that your subscription will be canceled.

How To Cancel Naked Wines Via Phone?

The next phenomenal way to cancel your subscription to Naked Wines is to make a call to one of their representatives to cancel your membership right over the phone. You can do this in the following steps:

• First, you can call 800-673-4718 to cancel the Naked Wines customer support team. You will need to have all of the details about your Naked Wines, as well as personal information, at your fingertips to help route you to one representative or another and clearly and thoroughly expedite the process.
• When you get to speak with one of the customer care representatives, let them know that you wish to cancel your subscription to Naked Wines.
• State all reasons for cancellation. Provide them with any information they may request from you, be it membership details, full name, or contact information. This quite is very vital for proving your identity and making sure they cancel the right account.
• It should be noted that the line for Naked Wines customer service runs from Monday to Friday between 8 a.m. to 8 p.m., and Saturdays from 9 a.m. to 4 p.m. The telephone service does not operate on Sundays or bank holidays.
• After requesting to be canceled, you can request that the representative mail you after the completion of the process for cancellation of service. This confirmation will reassure you that your Naked Wines has been canceled and also provide you with a record of the transaction if needed for reference.

Using the steps, it’s easy to cancel Naked Wines Via Customer Service with a call and without hassle or problem.

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Advantages

• This process will clearly state your issues and get confirmation from the customer care representative immediately. 
• You can actually rectify your queries that you may have during the process of cancellation.
• Customer care teams are capable of giving personalized help which might explain the fees, refunds, or other alternative options. 
• You will be sure that it is canceled immediately and you can relax.
• If you believe that discussing it with the person in the call is more convenient than going through the websites and emailing, then calling may seem easier and more comfortable to you. 

Disadvantages

• You may have to hold on for a very long period of time before you get through the agent and it gets very frustrating and consumes a lot of time.
• Phone support is usually available for certain hours. So this might be a bit of a hassle in case one wishes to cancel outside these hours.
• There can always be scope for miscommunication or misunderstanding while taking over the phone that may delay the process.
• Unlike through email or online cancellations, which provide a written record, the phone does not, and this might be a problem in case some disputes or problems occur later. 
• Customer service representatives may cause problems for you to continue with service or have alternative plans, and that could just make things a little more complicated if you are determined to cancel.

How To Cancel Naked Wines Via Email?

You can easily cancel your Naked Wines via e-mail. Here’s how to do it effectively and with less problems:

You can write an email stating clearly that you want to cancel your Naked Wines. The message you want to convey should be short but clear enough to deliver the message. You can also mention that you want to request cancellation of your Naked Wines and the date you want to cancel it.

You can address your issue at chat@nakedwines.com. This is the official email of Naked Wines customer support, and addressing through this means guarantees that your request will go to the correct department.

Also, do not forget to attach the information in your email so that it allows enough time for the Support team to process the request. Please make sure to include the following details: Your Full name, details of your account, and contact information, either a phone number or an email address, and why you want to cancel, though this is not necessary, would be pretty helpful.

You can also add any other information which you deem necessary and applicable such as the effective date of cancellation that you would want.

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Advantages

• Among the advantages is that you will have an email for reference upon canceling the request in case you need to refer to it or in the case of disputes.
• You can send the email at your convenience without holding on to the line and waiting for the next available customer service representative.
• You can send emails at any time. So you can cancel outside their customer support operation hours.
• You can mention that you want to cancel and other information in the letter, so no miscommunication will happen.
• In emails, there won’t be the pressure of a live conversation as often representatives of companies may approach you to not quit their service.

Disadvantages

• Email cancellation takes longer to effect compared to calling. This solely depends on the response time of the customer service team. 
• It is different from phone cancellations, and you also will not get any immediate confirmation that your request has been received and processed.
• You might end up in some customer service department mailbox, which will delay your cancelation.
• This can even entail sending follow-up emails if one does not get a quick response or even confirmation; quite some hassle or challenge.
• In case there are specific questions or problems concerning your canceling, that is handled via email; very well, that can be much more sluggish and ineffective compared to direct discussion.

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What Are The Common Reasons To Cancel Naked Wines?

The two main reasons why customers lapse on the Naked Wines subscription are as follows:

1. Costs of Monthly Deposit Too High

It can also be one of the major reasons for canceling Naked Wines since it is financially related. As we know there is no direct fee for the subscription, the subscriber must make a monthly deposit of around $40 that they can use later to purchase wines if and when they want to. For some, this amount can really soak up one’s budget, especially if the person does not pick up wines all the time. 

The individual feels that eventually because the member is not leveraging his subscription benefits or cannot rationalize this regular monthly expense, it becomes no longer worthwhile to pay for the subscription. The deposit is too high or not aligned with his or her wine consumption behavior, and therefore, canceling the subscription makes sense.

2. Interest in Particular Wine Tastes

The second major canceling reason is preference in taste. Naked Wines are constantly launching new wines, which can be an interesting experience for the adventurous but dreadful for someone who always prefers renewal. In fact, there are some users who taste unfamiliar wines every month that do not suit their taste. 

They may find they don’t like what they are getting, month in and month out, or simply like to keep their favorite varieties coming. In this situation, the subscription does not work for them. Instead of continuing with the monthly surprises, they may opt for cancellation and go directly to the Naked Wines website and purchase the wine they want.

Can You Request A Refund With Naked Wines?

Yes, Naked Wines does offer a full refund but only on two set conditions:

1. Lost or Damaged Orders Not Replaced Within a Week

When the items have arrived damaged or completely the Naked Wines will do its best to replace the missing or damaged items. If it cannot do that within a week then it’s quite your right to get a full refund. It ensures that customers are not left without their wines or compensation for such a long time. It is a very simple way of giving peace of mind for any delivery issues as you make sure that you either get your wine or your money promptly.

2. Dislike for the Wine Ordered

Naked Wines can also find out the quality of their products. If you buy a bottle and do not like it, Naked Wines offers to refund it in full while still unopened. Thus, you get to taste another new wine without pressure that you end up with a not-so-favorite one. Naked Wines also respects customer reactions and if you do not like a bottle, it will be refunded to you in full.

It is important to note that the refund amount is credited back to your Naked Wines account you can apply for purchases in the future. This policy allows for a flexible refund experience that makes it easy to replace wines or even make new selections from their wide collection while still ensuring your funds stay available for when you are ready to shop again.

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How Long Does It Take To Cancel Your Subscription?

The full process of Naked Wines may take several days or even weeks after you make a request for cancellation of your subscription. It’s during that time that the company reviews all necessary steps to fully confirm the termination of the subscription. After that, Naked Wines will send you an e-mail confirmation regarding the processing of your cancellation. This notification will inform you that your subscription has actually been canceled and you will not incur any further charge make sure to check for any other updates in your inbox regarding your request.

How Can You Submit A Refund Request On Naked Wines?

You can claim your refund in several different ways from Naked Wines. The easiest way is by writing them a request letter on their website. Write them on what you are demanding and give a clear explanation of the reason you need your refund and information about your order. You can also physically visit any of their available stores, where you can directly apply for a refund, so be sure to carry all the documents you may require for this process.

You can call through to their customer service line, and they talk to you about your reimbursement or refund request. Or you can email them explaining your situation and requesting reimbursement through that avenue also. Each of these options comes with flexibility according to your preference.

Final Words

Naked Wines is more and more popular in the market due to not only the particular business model but also because it supports independent winemakers around the world. Naked Wines has attracted a large customer base due to the opportunities it offers them like cutting out middlemen and allowing small-scale winemakers to thrive. The subscription model creates monthly deposits that the customer needs to purchase wines making it easy for customers who love trying the flavors. However, although the service is more convenient for many customers, this cannot benefit all as some will not like the taste of a certain wine, no matter how great the range is.

If you are one of those people who don’t feel that Naked Wines has the right kind of wine for your taste then canceling your subscription will not be much of a problem. All of the steps mentioned above simply require following them and cancellation is not much of an issue. It can be financial constraints, simply a change of personal taste, or even to get something new for experience but you are free to stop your subscription at any time. Naked Wines realizes that wine is a personal preference and offers its customers the freedom to cancel when the service is no longer aligned with their needs.

Frequently Asked Questions