How To Cancel Massage Envy Membership?

How To Cancel Massage Envy Membership?

People envy you while you are a member of Massage Envy and you are canceling their membership. My back almost goes numb after I get up from my chair in the evening after some 6-7 hours and an hour in Envy, which calms my stiffened body and charges me for the day following. I am not so sure why you are canceling the membership but there could be issues with someone at the same time when I am happy.

Massage Envy is a popular nationwide franchise chain in the United States that specializes in massage, stretch therapy, and skincare services. They position themselves as a one-stop shop for wellness along with promoting these services as essential for overall well-being and leading a healthy and happy life. No worries, if you don’t like any of their programs or have some service issues, I won’t judge your decision for cancellation.

I will instead through this guide will help you to understand the simple procedure to cancel the Envy membership hassle-free and quickly. Go through the below-mentioned some must-to-know pointers before you start the canceling process. If you are in the mood to change the membership, there are also some alternatives mentioned towards the end of this post for that purpose.

Know Before Canceling Massage Envy Membership

How To Cancel Massage Envy Membership?

These points will help you understand the cancelation terms and policies of envy and then you can conduct the canceling process smoothly. Understand below what you should know before canceling your Massage Envy membership:

  • Cancellation Window: There’s a minimum cancellation notice period, which generally ranges from one to three billing cycles in advance and also depending on your membership type. If you fail to meet this term for this notice period, it could result in being charged for another month.
  • Cancellation Methods: You can easily cancel in a few ways(mentioned below):
    • By visiting your local Massage Envy location.
    • By submitting a written cancellation request. 
    • Online cancellation is an option in some cases depending upon your club location, I would recommend you confirm with your location or review your membership agreement.
  • Unused Credits: Any of your unused massage sessions or credits that you have accumulated through your membership will likely expire upon cancellation.
  • Contract Review: I would also suggest you thoroughly review your membership agreement. Understand the outlined specific cancellation requirements, fees, and the expiration period for unused credits

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What is Massage Envy Membership? 

How To Cancel Massage Envy Membership?

With a Massage Envy Membership, you can take very good care of your self-care routine without disrupting your busy schedule. Massage therapy, which is one of their core services for a therapeutic massage, with many customizable options to target specific needs like relaxation, muscle tension relief, or injury rehabilitation. With stretch therapy, they also offer sessions to improve flexibility and your range of motions for different purposes. In their skin care massage, Envy provides many facial treatments and skincare products.

The most popular offerings are the stretch services and facial and body massages which last for about 60 minutes in a single session. If you refer a friend for their services, then you can get free massage sessions. Their membership plans allow you to access any of the franchise locations nationwide. 

Massage Envy Membership Prices. Why Would You Cancel Massage Envy Membership?

Massage Envy Cost in Minutes

Massage HoursMassage Charges(Members)Massage Charges (Non-Members)
60 minutes$50$99
90 minutes$75$149
120 minutes$119$199

Massage Envy offers varying massages and facial options to its customers. The massages in hours range from $50 for 60 minutes for members and  $99 for 60 minutes for non-members. The members for the same are charged $75 for 90 minutes and non-members will have to provide $149 for 90 minutes. For 120 minutes, members will be charged $119 and non-members will pay $199.

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Massage Envy Membership Cost

Membership PlanMembership Cost
Per Month$60-$70
6 Months$360 + $50 for the enrollment fee
Per Year$720-$840 

The Massage Envy Membership prices start from $60-$70 per month, $360, with also an enrollment fee of $50 for 6 months and $720-$840 for a year. 

The prices for Envy are relatively higher than other such service providers in the same regions and there are not many differences. The initial membership seems not that expensive because it comes with many offers, promotional coupons, and offers, but once the actual membership starts after the promotional one ends, you realize the actual cost and offers.

Can You Cancel Massage Envy Membership?

How To Cancel Massage Envy Membership?

Yes, every member of Massage Envy is allowed to cancel their membership without any questions asked. I hope you have read the above-mentioned pointers and have understood your contract and your Subscription plan. Comparatively, it is easy for monthly subscribers to cancel their membership because the annual members have to go through a complicated cancellation process. Understand the two primary requirements to cancel your membership.

1. If you are moving away to a place that is 25 miles away from any of the Massage Envy Facilities. 

2. If you have a doctor’s prescription with you saying that your body shall not go in any activity like massage or stretching, this usually happens after an ailment or injury.

Make sure you have backed up your concern for cancellation with a strong and valid reason. 

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How Can I Cancel My Massage Envy Membership?

How To Cancel Massage Envy Membership?

You can easily cancel your Massage Envy Membership by going to the location in person or intimating through an email. 

Cancel Massage Envy Membership In-Person

Lets know the first simple method for cancelation;

  1. Draft a detailed letter that mentions your intention to cancel.
  2. Mention in the subject line “Cancel subscription”. This ensures that request is next forwarded to the concerned department for quick procession.
  3. Mention your concern about canceling and also support it with a simple and valid reason. Include important details like your name, billing address, subscription details, etc. 
  4. Submit this letter to the closest Massage Envy location. 
  5. Check for any correspondence in the next couple of days in your email and proceed as outlined.
  6. As this is an offline process, you must also ask the front desk staff when will your membership be terminated and also about the cancellation fee if there is any. 
  7. You must also ask for an acknowledgment receipt for your cancellation request.

Cancel Massage Envy Membership Via Email

Another quick and simple method to get things done, let’s understand below how to execute this effectively;

To cancel your Massage Envy Membership through Email, you need to follow these steps. 

  1. Draft the email from your registered email ID.
  2. Mention in the subject line “Cancel subscription”. This ensures that request is next forwarded to the concerned department for quick procession.
  3. Mention your concern about canceling and also support it with a simple and valid reason. Include important details like your name, billing address, subscription details, etc. 
  4. You may also mention a receipt of the confirmation email and then send it to guestrelations@massageenvy.com 

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How Much Does it Cost to Cancel Massage Envy?

How To Cancel Massage Envy Membership?

To smoothly cancel your Massage Envy appointment, you must understand 

If you cancel your appointment 24 hours preceding your session then you will not be charged for that. 

If you cancel your Massage Envy appointment on the same day then you will be charged 50% of the scheduled session fee or service price. 

In scenarios where you are unable to call to cancel your already scheduled Massage Envy appointment or do not show up at the time of your session then you will have to pay the full price for their Massage’s scheduled session. 

How to Get a Refund From Massage Envy

How To Cancel Massage Envy Membership?

As much of the information available on the Envy website, their refund policy generally does not include any refunds for membership fees or unused credits. Understand below a simple breakdown of key points:

  • No Refunds on Membership Fees: After the redemption of your Massage Envy membership, you won’t receive a refund after you cancel in the mid-billing cycle.
  • Unused Credits Expire: Any of the massage credits you’ve accumulated throughout your membership with them will expire and can’t be accessed upon cancellation.
  • Package Purchases: In an exceptional case where you have purchased a specific package of massages upfront, there is some ghost of a chance for a refund depending on the terms of the package. I would recommend you check the details of the package when you purchase it.
  • Service Cancellations: While memberships are nonrefundable, Massage Envy at the same time provides an option to allow you to cancel individual massage appointments with no penalty up to 24 hours beforehand and if you cancel within 24 hours, you might be charged a cancellation fee for the complete fees for the session.

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Alternatives to Massage Envy Membership

How To Cancel Massage Envy Membership?
  • Hand and Stone Massage and Facial Spa: This famous national chain offers massage, facials, and many other spa services at quite competitive prices. They also offer many membership options with exciting discounts and booking perks.
  • Elements Massage: Another national chain that is known for affordability and convenience. They offer various massage styles and online booking.
  • Massage Heights: Another similar national chain with a great focus on customer service and which also offers various massage types and styles to suit different needs.
  • LaVida Massage: Another national franchise chain is known for its convenience, simple services, affordable rates, and exciting offers.
  • Independent Massage Therapists: Another option I would suggest you to search for independent therapists in your region. They often offer the most flexible pricing and can also customize sessions as per your needs. You can easily find them through online directories or by checking with your friends or family for any such recommendations.
  • Registered Massage Therapists (RMTs): These typical therapists have a broader scope of practice and can effectively provide more specialized treatments for injuries or any chronic conditions. You can find them through professional association websites or by asking your trainer or doctor for a referral.
  • Spa Massages: High-end spas are usually known for offering a luxurious massage experience with many additional amenities and a greater focus on relaxation. They often provide a wider range of massage styles and incorporate elements like aromatherapy or hot stone therapy.

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Conclusion

Stretching, Spa, Massage, and many such therapies have recently increased in demand because of our chaotic lifestyle. They are good to be availed also, personally stretching therapy helped me greatly in Cervical and lower back pain. Make sure you understand your body’s needs and for that consult your doctor and then decide on any such program. Apart from all this, Yoga is something that can help you beat all the issues with your body and mind and align them both.

Frequently Asked Questions

Does Massage Envy Membership Automatically Renew?

Yes, the Massage Envy Membership does automatically renew. The Massage Envy membership can last for a year and then renews every month unless you manually cancel or terminate your membership. 

Does Massage Envy Offer A Refund After A Subscription Is Canceled?

No, Massage Envy will not offer a refund after you cancel your subscription. You might even be required to pay the cancellation fee for ending your membership before the end of your contract. 

Can I Pause My Massage Envy Subscription?

Yes, Massage Envy does allow its members to pause their subscriptions. The clients can easily freeze their subscription for up to 6 months by contacting the team or by a personal visit to your Massage Envy location. 

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