How To Cancel Kogan Membership?

Kogan is known for frequent sales and promotions that mostly include free shipping on orders above a certain amount. Once the sale is over and you have got what you need at a comparatively lower cost, the purpose of the subscription also dies. This usually happens, while we browse things online and to avail offers and discounts we subscribe to the services like Kogan. Later we realize that we have been paying for the membership for the last many months without even buying anything after our first purchase.

It happens with almost everyone until on some lazy afternoon we decide to have a glance at our credit card statement and then we are shocked. Many of the requests for the cancellations processes I receive are for this reason only, that they have forgotten after subscribing. I will help you get rid of the services like Kogan, you no longer need.

Let’s go through this simple and quick guide to unveil the process and get you out of any circumstances of unwanted charges. Apart from the process to cancel the Kogan membership, I have also mentioned important points for you to read and remember while you conduct the process.

Kogan Membership Plans and Charges

Kogan offers a membership program known as Kogan First, which includes several benefits for the members. Understand the below-mentioned plans and charges:

Kogan First Membership Options:

• Annual Membership: This is the most cost-effective option which costs about AUD 129 (around USD 90) for a year of membership.
• Monthly Membership: This one suits those who prefer more flexibility because there’s a month-to-month option at AUD 14.99 (around USD 10.50).

Also, read How To Cancel Quick Quack Subscription?

Points to Remember Before You Cancel Kogan Membership

Some important points to remember before you proceed to cancel your Kogan First membership:

• Cancellation Deadline: Kogan First memberships function on an automatic renewal program. Make sure you cancel before the end of your running billing period to avoid any unwanted charges.
• Check Your Billing Date: Check your specific billing date to know and understand, which will further help you determine the deadline for cancellation. This information is checked in the account setting under your profile.
• Access Limitations: Post the cancellation, you could probably lose access to many remaining membership benefits, including free shipping, exclusive discounts, extended returns, and priority customer service.
• Alternatives: Consider if there are other benefits you might be underutilizing. Maybe you could downgrade to the monthly plan if flexibility is important.
• Confirmation: After the successful submission of your cancellation request, request the confirmation receipt and save the same for any future references.

Kogan First Membership Benefits

The benefits that you will lose once you cancel the Kogan membership, try reading them before you proceed:

• Free Shipping: Members enjoy free standard shipping on eligible items across the entire Kogan.com website. This probably saves the members a significant amount on shipping costs and suits the best to frequent shoppers.
• Exclusive Offers & Discounts: Kogan First members are offered early access to exclusive discounts and deals on different ranges of products throughout the year. Exclusivity includes early access to sales, flash sales, and members-only promotions.
• Extended Returns: Being a Kogan member, your return windows will extend on most items which will give you more flexibility and time to decide if you’re satisfied with your purchase.
• Priority Service: Kogan First members are offered priority access to customer service, for faster submission of any issues or complaints. 

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Can I Cancel Kogan First Before the Trial Ends?

Yes, you can end the Kogan first membership before the trial ends. Mark your calendar or set a reminder one day before the end of the cancellation period, to avoid any unwanted charges. It’s better even to cancel before the trial ends because then you will not be charged additional cancellation charges.

How to Cancel Kogan Membership?

Follow the simple steps to cancel your Kogan monthly or annual membership plan.

1. Log in to your Kogan Account. 
2. Go to your Account Settings and select “Kogan First” from the drop-down menu. 
3. On the next page opened, tap on the “Cancel Renewal” button. 
4. The message “Your subscription will no longer automatically renew” is displayed on your screen. 

Your membership will be canceled soon after the request submission,  but you can still avail the benefits of the membership until your current membership term expires. 

Also, read How To Cancel Fraavy Subscription?

How to Cancel a Kogan Account?

Follow these steps to cancel your Kogan Account:

1. Log in to your Kogan Account. 
2. Go to the “Contact Customer Care” section. 
3. Choose “Kogan First”> “Something Else”. 
4. Tap on “Manage my Account”. 
5. To complete the deletion process, click on “Deactivate my Account”. 

Is Kogan a Trustworthy and Legit Site?

Amy of the customer reviews and the website health tells us that it’s a legit site. The discounts or offers provided to users are genuine and there are also no quality issues with the products displayed, sold, or endorsed on their website.

However, when I checked the reviews for Kogan on Trustpilot, they were much on the negative side and the website only managed some 2.9 out of 5 stars from 15,363 reviews. 

According to many other customers, they have issues while approaching customer support. The guidelines were also tilted at the last moment when they tried to return products.

Also, read How To Cancel Ryze Mushroom Coffee Subscription?

Conclusion

E-commerce has seen a huge surge in the last decade. Even the smallest things for our home which otherwise we enjoy buying in person are being ordered online. The sellers will take advantage of this and might sell low-quality products over the e-commerce websites, which could tarnish the image of the platform. Be aware before you order, read all the terms and conditions, and understand the return and exchange policy.

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