How To Cancel Kaspersky Subscription | Follow These Easy Methods

To safeguard your computer and the crucial data contained in it, you must install comprehensive anti-virus software. Most of the computer manufacturers are offering a free 1 year subscription to anti-virus software and after it ends you will be charged for renewal and most of them are set to auto renewals by default. Are you also being charged by Kaspersky and now need to cancel your Kaspersky subscription to avoid charges, this guide will help you.

Kaspersky Subscription offered by Kaspersky Lab, a cybersecurity company, offers various security products and solutions. These subscriptions typically include antivirus software, internet security, and additional features like VPN, password management, and parental controls, depending on the plan you choose. My cousin spotted he is charged by a Kaspersky subscription year after year and that too after some 7 years after he has purchased a laptop and he never really needs an antivirus, as he was using it mostly offline only for minimal usage.

This guide has been designed to help you understand simple ways to cancel your Kaspersky subscription, but understanding and applying the right method is more important than the method itself, so that you don’t later scream on Reddit or Quora on being still charged after you have canceled. I have mentioned a few guidelines and Kaspersky’s terms as outlined by them to make you understand how and when you shall exactly cancel. For continued security of your computer, if you need options, I have a few options listed below as alternatives to Kaspersky. 

Can I Cancel my Kaspersky Subscription Anytime?

Yes, you can cancel your Kaspersky subscription, but there are a few factors mentioned below that you should consider while canceling;

• To determine the right time to cancel a Kaspersky subscription you must be aware that the payment for the next period is always made before the current period expires, to ensure that your protection is maintained without interruption. 
• When you have canceled your subscription you then by default discontinue the automatic charges for subsequent subscription periods but your ongoing subscription period will continue to offer you full protection until the expiration date and it will be only after this date, that your subscription will end, and you will not be charged for any further periods. 
• Be aware that cancellation only applies to the upcoming scheduled payment and does not offer a refund for a payment that you have already made. It’s because automatic billing always occurs in advance when you each are at the end of your current subscription period.
• A subscription that you cancel during the running period, then the remaining of the subscription period will remain active until the end of the subsequent period. For instance, if your subscription has been renewed for the next year and there are 2 weeks remaining of your current period, it will then only end 1 year and 2 weeks later. 
• If you need to cancel the early renewal payment for the upcoming year and terminate your subscription in 2 weeks when it is due to end, you would then be required to request a refund. 
• As per the terms and conditions outlined by Kaspersky’s official reseller Nexway, you can request a refund within 30 days from the date of the order. Payments that have been made for purchase in the Kaspersky online store or automatic payments for the subscription renewal can be refunded. 
• After you make a request, the customer support specialist will then check if all the provided information is correct and if your request fulfills the criteria of the refund policy. After the confirmation a refund is initiated and funds will be credited to your account within 5-7 business days and your subscription will then be canceled accordingly. 
• In case you are requesting a refund for an initial purchase and the subscription is currently active, then the subscription will be instantly canceled and will be updated to the expired state. The same condition is for the automatic renewal payment unless you make a refund request for a subscription period that has not yet started (i.e. within the automatic billing period approximately 2 weeks before your current subscription period ends). In this particular scenario, the upcoming subscription period will not begin, but your current subscription period will remain active providing you with full protection until the expiration date.

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How To Cancel Kaspersky Subscription?

When it comes to canceling a Kaspersky subscription, the process could vary and depends upon your location. For users in most regions, canceling only through the main application window provides a quick and easy way to manage their subscription directly from the software window itself. However, in some certain countries as specified by Kaspersky, such as Russia, Belarus, and other CIS nations, cancellation is typically handled via the payment provider through an email link which you can find in your order confirmation or renewal reminder. 

Whether you’re looking to only stop auto-renewal or to completely cancel your plan, doing so from the methods mentioned above ensures you have full control over your account without any need to navigate external websites. In the below guide, I will help you through the precise actions for every process needed to cancel your Kaspersky subscription.

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How to cancel the subscription in Russia, Belarus, Abkhazia, Armenia, Azerbaijan, Georgia, South Ossetia, Kyrgyzstan, Mongolia, Tajikistan, Turkmenistan, Uzbekistan, and Kazakhstan?

If you’re living in Russia, Belarus, or any of the specified countries and are looking for ways to cancel your Kaspersky subscription, the process varies due to regional differences in payment providers and offered services. Follow the steps mentioned below;

Check Your Email Inbox for the Confirmation or Renewal Message

The first step is to locate the original order confirmation email or subscription renewal reminder which has been sent to the email address you linked during the purchase.

• Open your email client and check the inbox of the email address you have specified while subscribing to Kaspersky.
• Search for a message from Kaspersky or the payment provider. This message is either about confirming your original purchase or reminding you about a subsequent subscription renewal.

If you can’t locate the email in your inbox, make sure to check your spam or junk mail folders, as sometimes many such important emails might get filtered out. Searching by keywords like “Kaspersky,” “order confirmation,” or “subscription renewal” will also help you find the email quickly.

Locate the Link to Manage Your Subscription

In the email, you’ll find a link to either;

• Your Kaspersky account where the subscription details are contained.
• Or a link for managing your automatic renewal settings directly via the payment provider’s website.

This link typically displays as something like “Manage Subscription,” “Manage Auto-Renewal,” or “Go to My Account” and is provided to you as part of the purchase confirmation or renewal email.

• Click the link within the email and proceed towards canceling your Kaspersky subscription.

Open the Link in Your Default Browser

After clicking the link, your default web browser like Chrome, Firefox, or Edge) will automatically open up and redirect you to a customized page on the payment provider’s official website. This site is the place where you can manage all aspects of your subscription which includes cancellation and renewal preferences.

• In case the page doesn’t open by default, you can copy and paste the link into your browser’s address bar manually.

On this personalized page, you’ll be able to view all important details associated with your Kaspersky subscription which include your current renewal status, the next billing date, and any linked payment methods.

Navigate to the Renewal Management Page

Now when you are on the payment provider’s website, look for the section that is displaying details about your subscription renewal.

• Typically, you will find an option like “Manage Auto-Renewal” or “Cancel Subscription” largely displayed on this page.
• Click on the relevant option to start the cancellation process.

Once you are on this page, you can now control whether your subscription renews automatically or if you need to cancel the service completely. Make sure to review the terms regarding auto-renewal, as some services can still charge for the current billing cycle even after you have canceled.

Cancel Your Subscription

Once you’ve accessed the subscription renewal management page, now proceed towards canceling your subscription by following the below steps;

• Click on the “Cancel Subscription” or “Stop Auto-Renewal” button. This action will then confirm that you no longer need to renew your Kaspersky subscription.
• Some payment providers could ask you to verify your decision by clicking on another confirmation prompt.

After you’ve completed the cancellation, the payment provider’s platform will no longer renew your Kaspersky subscription for the subsequent billing cycle, and you won’t be charged moving forward.

Receive Cancellation Confirmation via Email

After you have canceled your subscription, you should receive an email confirmation from Kaspersky or the payment provider.

• This email is proof that your Kaspersky subscription has been successfully canceled. Make sure you save this email in case you need to reference it for any future issues or disputes regarding billing.
• The email contains important information, like the date of cancellation and confirmation that the auto-renewal has been turned off.

At this stage, your Kaspersky subscription will be completely canceled and later if you change your mind, you can always resubscribe by navigating to Kaspersky’s website or logging into your account to reactivate the services.

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How To Cancel Kaspersky Subscription In Other Countries?

For users living outside of Russia, Belarus, and other CIS countries, the process to cancel a Kaspersky subscription is generally more simple and streamlined and can often be completed directly via Kaspersky’s main application window or by logging in to your My Kaspersky account online. I have below mentioned both methods differently for your convenience, understand and apply rightly;

How to Cancel Your Kaspersky Subscription From The Main Application Window?

To cancel your Kaspersky subscription directly from the main application window provides a streamlined and user-friendly experience. This method is simple as it removes the need to visit any external websites or navigate complex settings which allows you to manage your subscription right within the app only. Following the below straightforward steps from the main window will ensure a hassle-free process with minimal effort. Let’s explore how easy it is to take control of your Kaspersky subscription;

Open the Kaspersky Main Application Window

To start with the cancellation process, the first thing you will have to do is open the Kaspersky application on your computer or device. You can do this by;

• Locating the Kaspersky icon on your desktop or in your system tray.
• Double-clicking the icon and launching the main Kaspersky interface.

Once the application is open, you will see the main dashboard, which offers an overview of your system’s security current status and several menu options.

Navigate to the Profile Section

In the main application window, search for the Profile section. This is where you can manage your account information and subscription details.

• The Profile section can normally be found at the top or side menu of the interface, and this depends on the version of Kaspersky you are using.
• Click on “Profile” to view the detailed information about your account.

Review Your Subscription Information

Within the Profile section, you’ll see all the information about your active subscription. Here, Kaspersky displays key details like the subscription status, renewal dates, and the type of plan you have subscribed to.

• Find the section labeled “Subscription Information”.
• This is where you’ll be able to manage your subscription settings.

Click ‘Manage Account’ or ‘Sign In’

Next, you’ll have to manage your account settings through the Kaspersky interface. If you have already linked your device to your My Kaspersky account, you can then directly click on Manage Account to proceed. If not, you will be asked to sign in first.

• Click ‘Manage Account’ to open the subscription management settings.
• In case your device is not yet connected, you will then see a ‘Sign In’ button instead. Click on this to log into your My Kaspersky account.

Once you click Sign In, a new window will appear which will prompt you to enter your login credentials, which are your email address and password linked to your My Kaspersky account.

Access Your My Kaspersky Account

After you have signed in or linked your account, the My Kaspersky account dashboard will then open up in a new window. This online portal serves as a central hub allowing you to manage your Kaspersky products and services.

• Within the My Kaspersky dashboard, go to the Subscriptions section.
• This section contains all the details regarding your current and previous Kaspersky subscriptions which make it easy for managing your billing and renewals.

Open Subscription Details

In the Subscriptions section, a list of all your active subscriptions will open up. Select the subscription you need to cancel by clicking on the corresponding panel.

• A Subscription Details window will then open which will provide more detailed information about your subscription which also includes the next billing date, and payment method.
• Here, you can check whether your subscription is set to auto-renew or manually renew.

Click ‘Manage Subscription’

Within the subscription details window, you will then see a button or link displayed as ‘Manage Subscription’.

• Click on Manage Subscription to open a drop-down menu of all options to manage your subscription preferences.

From here, you can now select whether to update your billing information, extend your subscription, or, in your case, cancel your subscription.

Select ‘Cancel Subscription’

In the drop-down list that appears after you have clicked Manage Subscription, select the option to ‘Cancel Subscription’.

• Selecting this option will start the cancellation process.
• You would be then asked to confirm that you are sure and need to cancel and will be shown information about any remaining period on your subscription.

Follow the On-Screen Instructions to Complete Cancellation

Once you have selected to cancel, follow the on-screen instructions to complete the process. These prompts vary and depends upon your payment method and region,

• You would be asked to confirm your decision to cancel multiple times.
• If you have paid for your Kaspersky subscription via a credit card, PayPal, or another payment gateway, ensure that you review any terms regarding refunds for remaining time or billing cycles.

Confirmation of Cancellation

After you’ve completed all the steps, you should receive a confirmation message informing that your Kaspersky subscription has been successfully canceled.

• You would also receive an email confirmation to the address linked with your My Kaspersky account, save this email for your records.
• If you have earlier set your subscription to auto-renew, canceling it will prevent future charges from occurring.

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How To Cancel Kaspersky Subscription From Website?

To cancel your Kaspersky subscription from the Kaspersky website, follow the below detailed steps to ensure a smooth and effective cancellation process. This method is mainly preferred by users who need to manage their subscriptions online rather than through the application.

Log in to Your My Kaspersky Account

Start by accessing the Kaspersky website and go to the My Kaspersky portal. You will have to log in using the email address and password linked with your Kaspersky account.

• In case you’ve forgotten your password, there’s an option to reset it directly on the login page, click it and then simply follow the instructions to regain access to your account.

Navigate to the Subscriptions Section

Once logged in, search for the Subscriptions section within your account dashboard. This area displays all the Kaspersky services and products you have currently subscribed to.

• It provides an overview of all your subscription details which includes the status, renewal dates, along with payment methods linked with each product.

Select the Subscription You Want to Cancel

In the Subscriptions section, look for the specific subscription you need to cancel.

• Click on the particular subscription to view its details. This step is important to ensure that you are canceling the correct service, specifically if you have multiple subscriptions with the same account.

Click Manage Subscription

After you have selected the subscription, search for the Manage Subscription option.

• This section will allow you to make changes to various aspects of your subscription which include cancellation, renewal settings, and payment options.

Click Cancel Subscription

Within the Manage Subscription menu, you will see the option to cancel subscription.

• Click this button to start the cancellation process. You would be then prompted with a confirmation message to reconfirm your decision and proceed.

Follow the Steps to Confirm the Cancellation

To complete the cancellation, follow all on-screen prompts displayed.

• This may mainly include confirming your choice or providing feedback on why you are canceling the Kaspersky subscription. Once you have completed it, you will receive a confirmation notification or email confirming that your Kaspersky subscription has been successfully canceled.

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Alternatives To Kaspersky Subscription

For continued security, if you need some reliable protection for your devices, there are several high-quality alternatives available. Many of them these antivirus solutions provide similar or even enhanced security features that ensure your system remains safeguarded against malware, phishing, ransomware, and other cyber threats. Below I have shortlisted a few for you which are the best alternatives to Kaspersky;

Norton 360

One of the most comprehensive and preferred antivirus solutions available, Norton 360 offers advanced security features such as real-time malware protection, a VPN for safe browsing, along with a password manager. Norton is a known name when it comes to excellent malware detection rates and customer support which makes it a top contender for those seeking to replace Kaspersky.

Bitdefender

Bitdefender provides robust protection with its advanced threat defense, ransomware remediation, and advanced multilayered malware protection. The software also includes features such as VPN, and parental controls, along with a secure browser for online banking. Its intuitive UI and high detection rates make it a solid alternative to Kaspersky.

McAfee Total Protection

McAfee provides a range of security features which include identity theft protection, safe web browsing, and antivirus protection across multiple and varying device types. It’s specifically useful for families or individuals who need cross-platform coverage, as it works on Windows, macOS, Android, and iOS.

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Conclusion

Check your needs and what sort and level of protection you exactly need to safeguard your computer. Go through the various packages offered and understand your usage and the contents you need. I hope this guide has helped you to know and understand the simple ways to cancel your Kaspersky subscription. Following the right method with respect to your particular region as mentioned above, is crucial, then you must also make sure that you are following the steps correctly, to avoid confusion, I would suggest you to apply the steps while you read this guide.