How To Cancel Hims Subscription

How To Cancel Hims Subscription

He however didn’t tell me the exact problem, it’s something personal, he said and I being a tech writer, responded, Hims as answer and say, this might help you. Now, after 6 months, Rahul did call me back thanked me told me that his erectile dysfunction has been treated, and asked me for the method to cancel the Hims subscription. This is quite normal when many among us can’t share such problems, and, Hims & Hers telehealth has been created on this idea only.

It’s not being introverted, it’s something that has been imbibed in us for being humans. We can’t talk about sexual problems, mental health issues, and many such issues because of the fact that we might be judged, but Hims can help you get treated by FDA-approved medical professionals, and that too without any in-person visit. There are many like Rahul, whose problems get fixed and then later they want to cancel their Hims subscription, this post is specifically curated for them.

After my friend’s call, I started soft research on Hims and formed this guide. I have tried my best to include information related to Hims subscription, what it offers, how to cancel it with simple methods explained and what could be the consequences of canceling, and what you might lose as offers availed earlier.

What Is A Hims Subscription? Benefits Of Hims Subscription

A Hims subscription is a paid program which includes a recurring monthly payment plan. This plan offers convenient access to certain FDA-approved medical professionals and medications for the ongoing treatments offered by Hims. Go through the simple breakdown of the service and its benefits:

What it Offers:

  • Automated Refills:

Hims subscriptions always make sure that the user receives regular refills of their medication without any need to reorder in intervals. This feature particularly helps those, who have availed or require medications for long-term treatment.

  • Cost Savings: 

Hims subscriptions aim to offer a cost-cut advantage as compared to the cost for each medication refill individually. Cost cuts may vary on the line of treatment and the medication/doses.

  • Hassle-Free Process:

Hims subscription program has simplified the process of getting your medication along with breaking down the complexity of doses and timings. Once availed, users won’t need to schedule any separate consultations for refills that all be taken care of and managed through Hims.

Benefits 

  • Convenience:

For the elderly, automatic refills are like a blessing and streamlined ordering saves time and hassle.

  • Discretion:

Subscriptions always offer an unmeasured amount of privacy of all the medical treatments, records along with the line of treatment followed.

  • Peace of Mind: 

Hims make sure that once you have subscribed, you will receive all your prescribed medicines on or before time. This policy always takes your worries regarding ordering medicines away.

Is Hims Subscription Free?

No, the subscription for Hims is not free, however, there are also some treatments for unsubscribed users. The Hims subscription plan starts from $30 and goes up to $45. The exact figure will vary on the type of treatment and the line of medication prescribed by the FDA-approved medical professionals.

How Do I Cancel My Hims Subscription?

If you wish to cancel your subscription, it’s simple and easy but there are some key points that you must keep in mind before proceeding;

  1. It’s advised by Hims to take action at least 48 hours before your next order date. This will help them to make sure that your subscription is canceled successfully. 
  2. Check for the next process date of your subscription in your online account.  
  3. Any subscription cancellation will not cancel any order that has been already processed and shipped.

Now, to cancel your subscription, follow the easy steps mentioned below. 

App

  1. Open the Hims app on your mobile device.
  2. Log into your account.
  3. Tap the “Account” icon in the top right corner on the home page. 
  4. Select “Subscriptions”. 
  5. Scroll to the subscription you would like to cancel.
  6. Under the “Additional Options” section tap “Edit Upcoming Orders”.
  7. Under the “Manage Subscription” section select “Add/Remove Items From Order”.
  8. A pop-up will appear with a list of items.
    • Select subscription types will instead see options to “Adjust my plan” or “End Subscription”. Select the option that best fits.  
  9. Unselect (no check-mark) the item you wish to cancel.
    • Select subscription types will not see this option.
  10. Tap “Cancel Subscription”.
  11. Follow the onscreen instructions to complete the process.

Web

  1. Open up the Hims website and log into your account.
  2. Click “Subscriptions” at the top of the menu. 
  3. Scroll to the subscription you would like to cancel.
  4. Click the “Manage” button to get to see the subscription details.
  5. Under the “Get help” section you will see a few different options. Click on “Add or remove items” or “Edit/Cancel Orders”.
  6. A pop-up will appear with a list of items.
    • Select subscription types will instead see options to “Adjust my plan” or “End Subscription”.  Select the option that best fits.  
  7. Unselect (no check mark) the item you wish to cancel.
    • Select subscription types will not see this option.
  8. Click “Cancel Subscription” or “Yes, confirm”.
  9. Follow the onscreen instructions to complete the process.

Cancel Hims Subscription On Phone

You can also easily cancel the subscription over the call by contacting the customer support of Hims. The contact number of Hims customer service is 800-368-0038 which is available throughout the week from 5 a.m. to 8 p.m. PST. 

You would be required to provide your account details for identity verification and other security reasons.

In case the representative asks you to send them an email to cancel the subscription request, then you can write to them at support@forhims.com. Explain your request and include all the account details which may be a supportive reason also.

How To Cancel Hims Subscription Via Social Media?

Hims is always concerned about customer feedback and for the same purpose they have many customer experience teams over the social media platforms like Twitter and Instagram.

On Twitter, you can reach them at @askforhims. Whereas on Instagram type @hims and type your concern. In most of the cases they reply in some minutes only.

How To View My Hims Subscriptions?

If you want to check your Hims subscription details, follow the below-mentioned simple steps;

  • Open a web browser on your device and go to the Hims website.
  • Log in to your Hims account.
  • At the top right corner of the screen, tap on the Menu icon of your account.
  • On the next side screen, select “Account” from the list of options. 
  • On the next page, click on the “Subscriptions” option from the tab at the top of the page. 

Alternatives to Hims Subscriptions:

  • Manual Refills: You can always opt for individual refills from Hims or from any other local pharmacy. This would save cost and if you don’t need the convenience of automatic refills.
  • Alternative Providers: Considering your treatment and medicine type, try to explore sourcing your refills from a different online/offline pharmacy.

Hims subscriptions offer undeniable convenience and discretion along with saving costs for specific medications and treatments. However, carefully consider the current cost and the line of treatment commitment before subscribing/unsubscribing. Discuss your concerns with a Hims doctor or your primary care physician to make sure the selected method suits your needs and preferences.

Is Hims Legit Or Scam?

Hims is of course a legit medical help treatment online platform with licensed and FDA-approved medical professionals and more than a million subscribers. The company is registered in the U.S and you can always check the same from the approved medical companies list.

Pros And Cons Of Canceling Hims Subscription

Pros:

  • Cost Effective: This is the primary benefit. You’ll not have to pay the monthly subscription fee which would surely free up some cash for many other expenses. This is pertinent to many of those who have completed their treatment and no longer need the medication.
  • Recheck Your Needs: Canceling your subscription allows you to reassess your healthcare needs and if the subscription availed is really worth it. Try to find a cheaper alternative for your medication needs or you could also explore different treatment options.
  • Control: In case you’re unsatisfied with the medication or have some side effects. Then in such cases canceling could help you to explore other options which you might discuss with your doctor or a different healthcare service provider altogether.

Cons:

  • Lapse in Treatment: This however depends on your type of medication which would be stopped abruptly and could have some consequences. Consult with your doctor and understand the post-process and treatment before canceling
  • Inconvenience of Automatic Refills: If your line of treatment requires continuous medication then you’ll need to find an alternative first to get refills or have to visit a doctor in person or accessing a different online pharmacy.
  • Treatment Impacts: If you suddenly decide to cancel your subscription, and buy services from some other pharmacy. Your previous might be impacted and you might be asked to restart the treatment from the beginning, the already bought medicines would not be of any use, hence loss of money.

Some Factors To Consider Before Canceling Hims Subscriptions:

  • Reason: In case you are experiencing any side effects, finished the treatment, or simply looking for some other cheaper option? Firstly, trying to understand the reason can help you better decide the next course of action.
  • Type of Treatment/Medication: Some of your ongoing treatment/medications require special medicines and procedures, while many others are for a set differently. Know and understand your medication’s purpose before you proceed to cancel.
  • Availability of Alternatives: make sure that you can get the same medication from elsewhere, or is it a Hims-specific product? Making yourself aware of the alternatives helps you decide if canceling could create a gap in treatment.

Recommendation:

  • Consult Your Doctor: Before you cancel your Hims subscription, discuss any of your concerns with the Hims doctor or your primary care physician. I believe they can better advise you on the best course of action relating to your specific situation while also considering any potential risks of abruptly stopping the medical procedure.
  • Look For Alternatives: If cost is something giving you discomfort, check if you can still get the same type of treatment, medication and services from elsewhere or explore alternative treatment options with your doctor.

It’s something related to your health, and you must carefully weigh the pros and cons and consult with a healthcare professional then only try to make a decision about canceling your Hims subscription.

Conclusion

It’s okay if you can’t talk about the same with even your partner, Hims is there to listen to many of your private concerns. Without any need for an in-person visit, I believe, if it’s costing you some bucks a month your concerns are being addressed and health is improving then it’s worth it. In another case scenario, if you are good now or have found some cheaper alternative then happily proceed toward cancellation

Frequently Asked Questions

Is Hims Refundable?

HIMS, offers its customers a 30 days period from the date of shipment to return eligible purchases for a full or partial refund. All returns will be checked and may sometimes be subject to a restocking fee. Customers will be responsible for return shipping.

Can You Pause A Hims Subscription?

Hims allows its customers to pause or cancel any subscription service without any cancellation charge if they pause or cancel at least 48 hours before their next scheduled purchase or delivery. 

Is Hims Trustworthy?

Yes. Hims is best known for its discreet line of treatments and prescriptions for erectile dysfunction medication, mental health problems and hair loss treatment from FDA approved medical professionals.

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