How To Contact Grove Customer Service?

How To Cancel Grove Membership? 

Did you also buy Grove VIP because they use non-toxic ingredients, being effective, sustainable, and cruelty-free components? But after some time, that doesn’t align with your budget and now you need to cancel your membership with Grove. That is just one reason, it might also be the case that you didn’t like the products as these eco-friendly products behave and work differently from others we are used to.

It’s one of the key aspects of Grove Collaborative that they are strongly committed to eco-friendly practices. They only use sustainable packaging materials have carbon-neutral shipping ways, and work to reduce plastic usage and waste. Anyway, why would you go for anything like that which is costing you comparatively more than the usual ones? It’s good if you are thinking of withdrawing the VIP Grove membership and maybe once in a while, you can order something you may need.

This guide is curated to help you cancel the Grove membership. I have broken down the membership in small and simple steps for you to understand and apply easily and quickly. I have also added some good-to-know information just before the cancellation, go through that before you start with the cancellation procedure. 

Know Before Canceling Grove Membership

Here are some important things, which I believe you must know before canceling your Grove Collaborative VIP membership:

  • Cancel before renewal: Understand that Grove VIP membership always renews annually and there are no monthly or quarterly plans. Make sure you cancel before the renewal date to avoid being charged for another year. You can check your renewal date in the account settings.
  • Benefits lost: After you have canceled VIP, you won’t be able to access free shipping on orders under $29, free full-size gifts throughout the year, early access to sales, or any exclusive VIP store access.
  • Consider usage: If you know your consumption pattern and you frequently place orders only under $29 or don’t utilize the free gifts or exclusive sales, then your plan to cancel VIP might save you money.

Also, read How To Cancel NeighborWho Subscription? 

Grove Membership Plans And Charges

Grove Collaborative currently offers only one membership plan which is known as VIP. Understand below the breakdown of the VIP membership program:

Plan: VIP

  • Cost: $19.99 per year (plus applicable tax)

Benefits:

  • Free shipping: VIP members always get free carbon-neutral shipping on all their orders over $29 and without VIP, the shipping cost is $4.99 for orders that don’t meet the free shipping minimum order value.
  • Free gifts: VIP members are offered 7 free full-size gifts throughout the year, with the easy option to choose what gifts they want.
  • Early sale access: VIP members are always provided early access to exclusive sales and promotions which also include a VIP-only online store.
  • The Pantry: VIP members are invited to join a private Facebook group called “The Pantry” where all members can connect with each other and get additional perks.

Additional points:

  • After you have placed your first order with Grove, you will get a 75-day free trial of VIP membership. This enables you to try out the benefits before you actually commit to a full-year paid VIP program. 
  • However, you can always shop at Grove without a membership, you won’t get the free shipping, free gifts, or other VIP perks.

How To Cancel Grove Membership?

Canceling the Grove membership is a bit tricky and involves some pre-preparation. To cancel your Grove Membership, you first need to cancel the monthly shipments by removing all of your Product Subscriptions under your Grove Account Settings.

Follow the steps below;

  1. Go to the Grove Account Settings and click on “Subscriptions”.
  2. Here, you can update or remove your Product Subscriptions. 
  3. Once you have removed all of the Product Subscriptions, your Grove membership will be canceled. 

Also, read How To Cancel Twinkl Membership? 

How To Cancel Grove VIP Membership?

I hope you have checked the renewal date and canceling accordingly. Make sure you are canceling your VIP membership before it auto-renews to avoid charges.

There are generally two ways to cancel your Grove VIP Membership. Know below-

  1. Cancel Online: 
  • Go to your Grove VIP Account Settings
  • Here you will get the option to cancel or manage your subscription. Follow the onscreen prompts and proceed accordingly.
  1. Cancel By Email
  • Draft the email from your registered email ID.
  • Mention in the subject line “Cancel subscription”. This ensures that request is next forwarded to the concerned department for quick procession.
  • Mention your concern about canceling and also support it with a simple and valid reason. Include important details like your name, billing address, subscription details, etc. 
  • You may ask for a receipt confirmation email and then send it to support@grove.co.

How To Cancel Grove Membership By Submitting A Request?

How To Contact Grove Customer Service?

Another simple method is to submit your Request to Grove’s customer support team and put forward your concern to cancel your membership. Follow the steps below;

  1. Go to the Grove’s official website.
  2. Enter Your Email Address and select “Memberships and Subscriptions” from the drop-down menu under the “What can we help you with” section. 
  3. Then, enter “Subject” and “Description” and Submit the form. 

How To Remove Credit Cards From Grove Collaborative?

This is something that you must do, to ensure all your data with Grove is cleared. Follow these steps to remove your Credit Card from Grove Collaborative. 

  1. Log in to your Grove Account
  2. Navigate to your Account Settings
  3. Look for the Payment options or methods in your Account Settings.
  4. Tap on the Credit Card and remove it from your account. 

Also, read How To Cancel SmartyCashback.Com Subscription? 

Grove Collaborative Honest Customer Reviews

I myself have ordered some personal grooming products from Grove and to write something on them I conducted extensive research and found that Grove Collaborative got average ratings on Trustpilot have above average ratings. They have got 3.6 stars out of 5 from about 3,946 reviews. 

Most of the customers are satisfied with their shopping experience with Grove. The comprehensive and readily available features and policies like easy return and shipping have really helped people to buy stuff from Grove. 

On the other side of the coin, the scene is different, in here people are saying that they are being charged wrongly. Many among them have mentioned that they are still being charged when they have canceled their Grove membership long back. There is a mix of reviews, but the positive ones are on the higher side. 

How To Get a Refund From Grove?

Grove Collaborative’s refund policy for VIP membership is somewhat different from their standard product return policy. Understand the basics below:

  • Non-refundable: VIP membership fees are generally non-refundable and there is no such provision. This means anyone who cancels the membership won’t automatically get a refund.
  • Possible exceptions: There might be some exceptions where Grove offers a refund at their discretion. For instance, being charged in error or more than the supposed price. In such cases, you must contact Grove within 30 days of the charge date, and mention your concern.

The standard policy says that, if you cancel your VIP membership within 30 days of purchasing it, then you will get a full refund after canceling. After the 30-day period, the return and refund window closes. 

Also, read How To Cancel Super Slim Keto Gummies Subscription? 

Conclusion

There are many such websites and online retailers who are selling products that are comparatively less toxic for our bodies and the environment. Many among them fail at the very initial level because sustaining production for such products that contain organic components comes at a much higher cost than the conventional ones, hence the final cost increases. Anyway, I hope you have understood this guide and have canceled your membership with Grove.

Frequently Asked Questions

How To Cancel Grove Order?

You can cancel your Grove Order before it starts to process for shipment. You can cancel your order by going to Your Cart and clicking on the “Cancel Order” button. 
You can contact Grove customer service by selecting “Issue with my Order” from the drop-down menu and submitting the form to their team. 

Can You Cancel Grove After the First Order?

Yes, after getting your first order, you can cancel your Grove membership or VIP membership at any time by following the steps mentioned above. 

How To Contact Grove Customer Service?

You can contact the Grove Customer Service team by submitting a Request Form to their team or sending an email to support@grove.co. 

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