How To Cancel Edge Fitness

How To Cancel Edge Fitness | Follow These Easy Steps

If you have recently joined an Edge Fitness membership but can’t seem to stick with your exercise routine for any reason. Then, you are not alone and if you are thinking about closing your membership now then we’re here to help you through that. There can be many reasons and you don’t need to explain why, whether due to lack of time, motivation, or shifts in priorities, canceling a gym membership is quite simply easy once you know how.

Edge Fitness is known to be quite cheap yet just as efficient when it comes to membership. It is designed to cater to everybody, from the beginner to the marathoner. You can visit any local club in Edge Fitness to assess the different kinds of membership or check out their website and this can be much more convenient for some. Still, if you have gone to a point where Edge Fitness does not fit into your lifestyle or fitness anymore then you do not have to worry and once you need to get out, it’s easy to cancel your membership.

Edge Fitness has assigned the cancellation process of memberships to its billing partner, ABC Fitness. This means that instead of contacting Edge Fitness to request a cancellation, one should contact ABC Fitness to see about canceling membership. The usual process was to get in touch with them over the phone or by email and state the intent to cancel the membership. It’s also good to have your membership details with you such as your membership number and personal information before the process so that it works out smoothly.

If you’re unsure what to do next then you can call customer service for ABC Fitness. They will talk you through the right procedures on how to cancel the membership and any final payments or sending of notifications that must be dealt with. Sometimes, letting go of a gym membership can be like closure of one chapter and sometimes, it is just the right thing to do if your priorities have changed.

How Much Does Edge Fitness Membership Cost?

If you are looking for affordable gyms and fitness clubs then you don’t need to go anywhere else, Edge Fitness is surely something you should consider. There are three membership tiers that are available at Edge Fitness and you can choose one that suits your needs and reaches your fitness goals the prices depend on the corresponding services and benefits you will be getting. The membership tiers offered by Edge Fitness include Edge Red Membership, Edge Fit Membership, and Edge Total Membership. Membership fees will range from $14.99 per month for Edge Red to $34.99 a month for Edge Total, so you can select the plan according to your needs and preferences.

Membership term All membership requires commitment, and membership can be done on either a 12- or 24-month term, depending on what option you choose. With Edge Red Membership, the member gets full access to use the exercise floor, complete with cardiac equipment, weights, and a free fitness assessment. However, it is only accessible at just one location which can be good for only club members planning to be a member of a single-location club.

If you just want a little more variety then you can go for the Edge Fit Membership, but you’ll get everything in the Red plan, plus group exercise classes. You can go to any Edge Fitness location which can be a big advantage if you travel much or like changing it up a bit. Some clubs also offer massages and unlimited tanning.

The Edge total membership sits at the top and provides an ultimate benefits package that includes everything the other tiers offer, bundled with unlimited guest access, online fitness classes, and limitless spinning classes. It is basically Ideal for someone who intends to use the full capacity of the gym and feels a little need for extra flexibility and premium services to enhance their fitness journey.

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Can You Freeze Your Edge Membership?

Yes, you can freeze your Edge membership. If you still do not want to drop your membership completely at Edge Fitness, but you feel that you are in need of a break then freezing may be just what you need. It puts your membership on ice for a set amount of time without formally ending the contract permanently. Most of the gyms, like Edge Fitness, offer this type of service for a set time frame often with a modest reactivation fee when you are ready to start working out again. It is ideal for those who need time off for an injury, a road trip, or a little-needed break.

There are some things that you need to consider before you freeze the Edge Fitness membership.

  • You must pay your time and attention to review your membership agreement before you make any decisions. This is important because there may be specific terms and conditions related to the cancellation or freezing along with fees that may or may not apply. To know all of this upfront helps avoid a few big surprises later.
  • Do not wait until the last minute if you wish to cancel or freeze your membership with Edge Fitness. There is usually a 30-day notice period for cancellation by most gyms. In this way, initiating the process will have no unwanted charges on your next cycle of billing.
  • Be prepared with all your Edge Fitness, or ABC Fitness for that matter, membership information before you call. This would mean your membership ID, contact details, and all the documents required for the freeze or cancellation process. The more ready you are the less stressful it will be and over sooner.

How Can I Cancel Edge Fitness?

You can cancel your Edge Fitness membership by calling ABC Fitness at their phone number or via Email. Let’s look at each of these methods in detail.

How to Cancel Edge Fitness Via Phone Call?

It is one of the phenomenal ways to cancel your Edge Fitness Via by calling one of its representatives and canceling the membership over the phone. You can do this in the following way:

  1. First of all, you can call 888-827-9262 to cancel the Edge Fitness customer support team. You need to keep all your Edge Fitness details and personal information on hand to help route the representative to your account and expedite the process clearly and thoroughly.
  2. When you get in contact with one of the customer care representatives, let them know that you would like to cancel your Edge Fitness. 
  3. Mention all the reasons for cancellation. Provide them with any information they may request from you, be it your policy details like your policy number, full name, or contact information. This is quite vital for verifying your identity and making sure that they cancel the right account. 
  4. After you request the cancellation, you can ask the representative to email you upon completion of the cancellation process. This confirmation reassures you that your Edge Fitness has been canceled and provides you with a record of the transaction for reference. 

By following these steps, you can easily cancel Edge Fitness Via Customer Service by calling them without any hassle or problem.

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Advantages

  • This process will clearly state your issues and get confirmation from the customer care representative immediately. 
  • You can actually rectify your queries that you may have during the process of cancellation.
  • Customer care teams are capable of giving personalized help which might explain the fees, refunds, or other alternative options. 
  • You will be sure that it is canceled immediately and you can relax.
  • If you think that it’s more convenient to chat with someone over a call rather than go through the websites and email, then calling might seem easier and more comfortable for you. 

Disadvantages

  • You may have to hold through for a really long period of time before you get through to the agent, and it becomes very frustrating and time-consuming.
  • Phone support is generally available for quite some hours. Therefore, this may be a bit of a trouble in case one wishes to cancel outside these hours.
  • There may always be scope for miscommunication or misunderstanding while taking over the phone that may delay the process.
  • Unlike email or online cancellations, the phone cancellation method doesn’t give one a written record, which may be a problem in case there are some disputes or issues later. 
  • Customer service representatives may trouble you to continue with the service or have alternative plans, and that could just make it a little more complicated if you are determined to cancel.

How To Cancel Edge Fitness Via Email? 

How To Cancel Edge Fitness

You can easily cancel your Edge Fitness Card via e-mail. Here’s how to do it effectively and with less problems:

  • You can write an email stating clearly that you want to cancel your Edge Fitness. The message you want to convey should be short but clear enough to deliver the message. You can also mention that you want to request cancellation of your Edge Fitness and the date you want to cancel it.
  • You can address your issue to  customercare@abcfitness.com for inquiries and send an email to them. This is the official email of Edge Fitness customer support, and addressing through this means guarantees that your request will go to the correct department.
  • Also, do not forget to attach the information in your email so that it allows enough time for the Support team to process the request. Please make sure to include the following details your personal details such as your Full name, details of your policy, and contact information, either a phone number or an email address, and why you want to cancel as this is not necessary will be pretty helpful.
  • You can also add any other information which you consider necessary and applicable such as the effective date of cancellation that you would want.

Advantages

  • Among the advantages is that you will have an email for reference upon canceling the request in case you need to refer to it or in the case of disputes.
  • You can send the email at your convenience without holding on to the line and waiting for the next available customer service representative.
  • You can send emails at any time. So you can cancel outside their customer support operation hours.
  • You can mention that you want to cancel and other information in the letter, so no miscommunication will happen.
  • In emails, there won’t be the pressure of a live conversation as often representatives of companies may approach you to not quit their service.

Disadvantages

  • Email cancellation takes longer to effect compared to calling. This solely depends on the response time of the customer service team. 
  • It is different from phone cancellations, and you also will not get any immediate confirmation that your request has been received and processed.
  • You might end up in some customer service department mailbox, which will delay your cancelation.
  • This can even require sending follow-up emails if one does not get a quick response or even confirmation and it is quite a challenge.
  • In case there are specific questions or problems concerning your canceling, that is handled via email very well and that can be much more sluggish and ineffective compared to direct discussion.

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Final Words

Edge Fitness has so many types of memberships that are designed for gyms and health clubs to meet the needs and goals of various individual fitness requirements. However, in case you realize that your requirements have changed or you can no longer uphold the membership, canceling it can be relatively easy if you follow these easy steps. Reaching out to ABC Fitness or Edge Fitness Customer Support helps you use your membership to its fullest advantage, thus avoiding charges or delays on your end.

Whether you want to cancel based on changes in routine or simply want to seek alternative options then it’s essential that you carefully go through your membership terms first and then decide and make plans. If you are still not sure if you want to totally cancel your membership, you can also freeze the account. Never forget to call the support team every time you need help to make for an easy membership experience and cancel.

Frequently Asked Questions

Can I freeze or put my Edge Fitness membership on hold?

Yes, with Edge Fitness you could temporarily freeze or put on hold your membership for some allowed time. You can put some reasons under a medical or military requirement and you can easily freeze your membership for up to six months. To get this done, you are required to send enough documentation to ABC Fitness, the billing partner of Edge Fitness for vetting. After which, once your reasons for freezing your membership are considered and approved then will ABC Fitness do the job of freezing your membership.

Does Edge Fitness charge a late fee?

This means that if you miss your membership payments then you will be charged a late fee. The size of the late fee charges varies with different membership plans and it may also vary from region to region. You will have to visit your local Edge Fitness club to find out accurate information about late fee charges for your membership. You should simply walk up to the representative at the front desk.

How Do I Contact Edge Fitness Customer Service?

The customer service of Edge Fitness can be contacted through the following means:
If you need additional information with regards to your membership under Edge Fitness or you have questions about the services, their contact page gives you a direct way to their Customer Service from the comfort of your website. You will just need to go to the page called Contact Us of Edge Fitness and provide your personal information, then pick your request from the drop-down menu list. After you have filled in as much as you can, click the Submit button, and Edge Fitness will soon reach you after receiving your request.

Can I cancel my membership online? 

Yes, you can call for cancellation through the online website of their billing partner, ABC Fitness, or drop by any local Edge Fitness club. You must always refer to your membership agreement for specific information on how much notice is required before further penalties and fees accrue.

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