How To Cancel EasyJet Flight Booking | Follow These Simple Steps

Uncertainty is another name for life, while you plan and decide some certain things, there always remain chances of cancellations and changes. If the same has happened to you after you booked your flight with EasyJet, which you now need to cancel, keep calm, you can do that. Frequent travelers always know and understand the outcomes, procedures, and repercussions of changing and canceling the whole ticket, whereas less frequent ones tend to confuse and when every different airline has almost different policies, it becomes more important to understand and then cancel to avoid charges or cancellation fees.

Every airline needs to be in complete compliance with the local laws and regulations. Specifically in cases of cancellations, where either the flight carrier or the passenger cancels the flight, some rules come into play, and knowing and proceeding accordingly could save you some money and the chances for the refund become stronger, however, there is never a complete refund after you cancel a flight with EasyJet, apart from some scenarios like bereavement or sudden illness, but that attracts strong supporting evidence too.

What are your chances and how early you have decided to cancel your EasyJet flight, you will understand with this guide. I have mentioned different ways how you could cancel your EasyJet flight booking. To avoid any confusion and surprise charges, I have mentioned below EasyJet policies and terms for you to decide on how exactly you shall proceed what you shall avoid, and what not.

Can I Cancel EasyJet Flight Booking Anytime?

Yes, cancellations are totally in your hand and when you have already paid for the booking, why would EasyJet decline your booking cancellation request. But to play smartly and reduce loss to the minimum, you must understand the company policies and then proceed accordingly;

• If you cancel within 24 hours after your booking, you are likely to get a full refund, minus the cancellation fee. 
• If a passenger does not fly, they are entitled to a refund of some Government taxes.
• Change Fees: Fees vary and depend upon when the changes are made.

• More than 60 days before departure: A lower change fee (somewhere between £25-£30 per flight).
• Within 60 days of departure: Higher change fees apply (around £49 per flight).
• Moreover, if the new flight is more expensive than the canceled one, you’ll have to pay the fare difference. 

• Potential Fees:

• Cancellation Fee (within 24 hours): EasyJet normally charges around £49 per booking if a passenger cancels within the first 24 hours of booking.
• Change Fee (if you decide on to reschedule instead): Fees vary and this depends on how far in advance you have changed your booking and it ranges from £25 to £49.
• No-show: In case you don’t cancel or change your flight and just don’t show up, EasyJet typically considers it as a forfeiture which means you will not be entitled to any refund or credit.

• Remember that your combo bookings which were booked at the same time as your flight and appear on your booking confirmation with flight for car rental, hotels and insurance, you can cancel them and if they are booked separately from EasyJet then they generally subject to different cancellation policies and you will have to cancel them directly with the provider. 
• If you have taken out travel insurance, this might help you to cover the cost of your flights in certain circumstances when you are unable to travel, like for medical reasons. 
• EasyJet has a policy and understands that a serious illness could put you into a situation to cancel your flight or that you’ve missed your flight. EasyJet for this, has a separate policy and method for cancellation (explained below). 
• EasyJet only considers a serious illness, which is a medical condition that is life-limiting and affects a person’s normal day-to-day activities which makes it impossible for them to fly. 
• If a passenger has a medical condition or illness or if they’re pregnant, they may have to provide a can’t fly Certificate before and such a passenger must have obtained travel insurance before cancellations in case of any unexpected illness which means that they have to change their plans.
• If a passenger has been affected by a bereavement which is preventing them from traveling or has resulted in you missing your flight, then EasyJet provides them a flight voucher to cover everyone on the booking that’s unable to travel. 
• In case the booker or a passenger on the booking is deceased, EasyJet provides a full or partial refund via the original method of payment. In case you have booked through a travel agent, you will have to contact them directly.

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How To Cancel EasyJet Flight Booking?

There are a few different methods on how you could cancel your EasyJet flight booking. For unfortunate cases of illness and bereavement, the methods to cancel are quite different and I have explained them differently for you to understand easily. In case of general cancellations, you have some more options on ways to cancel an EasyJet flight booking.

How To Cancel EasyJet Flight Booking From Website?

Understand the steps below to cancel EasyJet flight booking via their website;

• Go to the official EasyJet website.
• If you have an account created already, log in using your credentials and if you have booked without an account (as a guest), you’ll require the booking reference number and the email address you have used while booking, to access your flight details.

2. Manage Bookings

• After you have logged in, click on the “Manage Bookings” tab located on the homepage.
• Enter your Booking Reference and email address carefully (if you’re not logged in or booked as a guest) or select the booking directly from your account if you’re logged in.
• A list of your upcoming flights will appear.

3. Select the Flight to Cancel

• Select the specific flight which you need to cancel from the list of your bookings. The page will display details like the flight number, departure date, and destination.

4. Cancel the Flight

• Once you’ve selected the flight, click on more options and a “Cancel Booking” will appear. This is generally under the “Flight Options” or “Manage Your Booking” section.
• Follow the simple on-screen prompts and confirm the cancellation.

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How To Cancel EasyJet Flight Booking In Case Of A Serious Illness?

EasyJet has a specific policy on cancellations in case of a serious illness and if you have to cancel your flight or have already  missed your departure because of a serious health concern, I have listed the simple steps for you to follow. Depending on the severity of your medical condition and after you have completed the steps below, EasyJet may be able to provide you a travel voucher or refund;

1. Go to the EasyJet official website and log-in to your account.
2. Click manage booking and then cancellations. 
3. Download and print the Medical Declaration Document
4. Complete the form in full. 
5. Remember that you will need a statement and the signature of your doctor before you submit the document to easyJet.  
6. Make sure you have duly completed and signed all three sections of the medical declaration document, Easyjet rejects incomplete forms lacking in any particulars as mentioned.
7. After you’ve completed the document, make sure you also complete their Contact Us form and complete the below-mentioned three sections;

• Section 1: Fill in your details which include your name and booking information
• Section 2: Under Your Question, first select the serious Illness option in the dropdown menu and, in the box below, answer the following questions:

1. Which customers on the booking are unable to fly?
2. Which flight needs to be canceled or has been missed?

• Section 3: In this section upload the completed and signed medical declaration document.
• After receiving your request, EasyJet mostly processes it within 7 days.

Note:

In case you aren’t able to complete the form online or are unable to upload a digital copy of the medical document, you can as an alternative also send them a letter with your booking reference, the information mentioned above and the completed and signed medical declaration document to the following address:

Executive Support Team, 

EasyJet Airline Company, 

Hangar 89, London Luton Airport, LU9 2PF 

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How To Cancel EasyJet Flight Booking In  Case Of Bereavement?

In case of an unfortunate incident of bereavement and to make a voucher or refund request, choose the bereavement (Cancel Booking) option from the drop-down menu which is under their online Contact Us form and complete the form with the below mentioned information;

• Confirm and mention which customers on the booking are unable to fly.
• Confirm which flights you’ve missed or need to cancel.
• Confirm if the deceased is the booker, a passenger, or a non-passenger
• Upload a copy of the death certificate (you can do this from the bottom of the online form)
• Provide your contact number and email address

If because of the unfortunate circumstances you aren’t able to complete the online form or you’re unable to scan and attach a copy of the death certificate. You can then send a letter with your booking reference, the information above, along with a copy of the death certificate to:

Executive Support Team, 

EasyJet Airline Company, 

Hangar 89, London Luton Airport, LU9 2PF

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How To Cancel EasyJet Flight Booking By Calling?

For general cancellations which are not caused because of any unfortunate incident, you can directly call EasyJet for quicker assistance in canceling your flight. Our experts also say that the online cancellation process is the most convenient way for managing bookings. Understand the whole process below;

Prepare Before You Call

To make the whole process faster and more efficient, make sure to have the following information ready before you call EasyJet:

• Booking Reference Number: This is the unique identifier for your flight booking and will be the first piece of information they ask for. It’s normally a six-character alphanumeric code and you can find it in your booking confirmation email.
• Email Address or Account Information: Make sure you remember the email address used for the booking, they will need it to confirm your identity or locate your booking.
• Flight Details: Keep the below-mentioned details readily available about the flight you want to cancel, including:
  • Departure and arrival destinations
  • Date and time of the flight
  • Passenger names (if the booking involves multiple travelers)
• Reason for Cancellation: In most of the cases EasyJet doesn’t always require a reason for standard cancellations but providing context (such as health reasons or government restrictions) sometimes helps if you’re looking for a special waiver or refund.
• Documentation (if needed): If you’re calling to cancel for specific reasons (e.g., illness, death in the family), make sure you mention the type of supporting documentation you have (e.g., a doctor’s note, death certificate). You will most likely be asked to email or upload these documents after the call.

Step 1: Dial the Customer Service Number

• EasyJet offers customer service phone numbers that are specific to your country or region. You can find these under their Contact Us page on the official website.
• Make sure you call only the number that corresponds to the country you’re calling from, as international calls sometimes are not handled as efficiently.

EasyJet contact numbers:

• UK Customer Service: +44 (0) 330 365 5000

Step 2: Navigate the Automated Menu

• When your call is connected, you’ll likely be received by an automated system that will guide you through different options, like checking flight status, making changes, or even canceling a booking.
• Choose the option for “Manage or Cancel Booking” or follow the prompts for speaking with a customer care representative.

Step 3: Speak with a Customer Service Representative

• Once you get connected, explain that you need to cancel your flight. Clearly mention your booking reference number and the reason for canceling.
• The representative will make you aware of the options available for cancellation based on EasyJet’s policy and which depends upon your situation:
  • You may be eligible for a refund within 24 hours of booking (minus the cancellation fee).
  • You could be offered a voucher or credit if you’re early enough to cancel beyond 24 hours but well in advance of the flight.
  • In case of any special circumstance, they will review your case and potentially waive fees or provide other assistance.
• Remember to confirm in case of any cancellation fees that might apply and what you’ll get as a refund (e.g., credit voucher, partial refund, or full refund).

Step 4: Receive Confirmation

• After you have processed your cancellation, the representative must provide you with a confirmation number or reference.
• Ask for a confirmation email or written notice of your cancellation, which EasyJet shares after the call.

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Conclusion

Tapping the cancellation button is easy, but if you know the outcomes of the cancellations and how it might affect your ticket cost and bookings, you would definitely tap it wisely, which I believe this guide provides you with a knack for. For special circumstances, only follow the methods mentioned above, as your case requires special attention and EasyJet has separate and special policies for that too. For general cancellations you can either cancel by website or by simply calling and for more safety, before you cancel, I would suggest you to call EasyJet customer support whatever your case is, let them know and they might suggest something good to contain. 

Frequently Asked Questions