How To Cancel Deutschland Ticket?

Travelling is routine for many and for many others, it happens once in a while. Scenario could be any, but planning your travels and specifically buying tickets for local frequent travels is always advised. Once that is over, why would you still be paying for monthly subscriptions like the one that is popular in Germany, Deutschland Ticket? Knowing the deadlines and terms to cancel the travel ticket or pass subscription can get you your unused money refunded.

49 Euro, the Deutschland Ticket or the D-ticket helps frequent travelers in Germany for availing regional travel services throughout Germany. Now, if someone is moving out from Germany or someone was in there for a short business trip only and has availed of the monthly Deutschland Ticket, they will surely be looking forward to canceling it. It doesn’t only help you get your money back, it also informs the service provider that you haven’t abandoned their services.

This guide will help you understand the procedure to cancel the Deutschland Ticket. I have also included the information regarding the charges if there is any window for refund and the guidelines about the same. Make sure you understand the points mentioned before you cancel the Deutschland Ticket, it will just help you conduct the process correctly and avoid any trouble or charges.

Deutschland Ticket Plans And Charges

Anyone who buys the 49-euro ticket is allowed unlimited access to regional and local public transport across the whole of Germany for one month. The Deutschland ticket can be purchased from the Deutsche Bahn website, the DB Navigator app, or the online platform of any German local public transport association. Travelers can also buy their ticket in person from a Deutsche Bahn or local transport association ticket office.

If you buy a 49-euro ticket, this will subscribe you to the services for one month. This policy helps them understand the load and then arrange things accordingly by being a little more organized. Let us understand this with the help of an easy example. In case you buy a 49-euro ticket for the month of May, then you must purchase your subscription by May 10, so that it is valid for the next calendar month.

Anyone who has a European IBAN can buy a Deutschland ticket subscription (tourists included). After your first payment, Deutsche Bahn will continue to make a direct debit out of your bank account each month for your ticket subscription, like any other EMI you pay.

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Points To Remember Before You Cancel Deutschland Ticket

• If a traveler buys a ticket via int.bahn.de or the DB Navigator app, they can cancel it without any charge within a period of 12 hours (720 minutes) after purchase, in addition to the specific offer’s terms and conditions. The payment will be then refunded in full.

• Following are the long-distance offers that you can cancel (online/mobile) directly after booking. The ticket price will then be refunded:

• Super saver fare, super saver fare for young people, super saver fare for senior citizens, super saver fare Europe, super saver fare Europe for young people
• Saver fare, saver fare for young people, saver fare for senior citizens, saver fare Europe, saver fare Europe for young people
• Flexible fares (normal, plus, business, Europe)
• Group super saver fares (normal, Europe)
• Group saver fares (normal, Europe)

• An instant cancellation includes all of the additional services you book when buying your ticket, such as a seat reservation, a bicycle ticket, City Mobil, and ticket insurance and it’s not possible to cancel individual components of a ticket.

• The transfer of the full payment will be initiated then by the original payment method that you used. Any vouchers you use for the booking will remain valid. Remember that no refunds are made for eCoupons.

Can the Deutschland Ticket be Canceled?

Yes, the Deutschland Ticket can be canceled between the 10th and the last day of the month. A Deutschland Ticket can only be purchased under its ticket program. If you have taken the ticket with Deutsche Bahn, then only you will get the ticket. In case you cancel your ticket then your Deutschland Ticket will also be canceled. But, you can cancel the individual ticket, from your Customer Account Portal.

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How to Instantly Cancel the Deutschland Ticket?

To cancel the Deutschland Ticket instantly, please read the below methods mentioned in simple steps;

Via your customer account on int.bahn.de 

1. Go to the “My tickets” section and open the ticket.
2. Activate the instant cancellation and click “Cancel now”.
3. On the next window, click the “Cancel now” button again.
4. This completes the instant cancellation and you will see the successful cancellation (“Ticket canceled”) in your ticket. 

Via your customer account in DB Navigator 

1. Go to the “My tickets” section and open the ticket.
2. Under “Further actions” > “To cancellation”, activate the instant cancellation and click “Cancel”. 
3. On the next window, click the “Cancel” button again. This completes the instant cancellation and you will see the successful cancellation (“Ticket canceled”) in your ticket.

How to Cancel Deutsche Bahn Ticket Online?

You can easily cancel your ticket by going to your ticket Portal and following the on-screen instructions to cancel the ticket. The other way out is to submit a cancellation form to their team to cancel the ticket. Carefully fill out the form with the required details and click on the “Cancel now” button. 

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Can the Deutschland Ticket be Exchanged or Refunded?

It is not possible to exchange booked tickets. However, you can cancel your purchased tickets and book a new trip. If you no longer need the 49-euro ticket and are looking to keep your money instead, here’s what to do to get a refund for the ticket.

I must mention here that, refunding or canceling your subscription is done via the same platform from which you have earlier purchased the tickets. For instance, if someone has bought your ticket from the BVG website, then they can easily cancel it there only.

Follow the procedure mentioned below to guide you through the refund process;

1. Go to the Deutsche Bahn website, log in, and then navigate to “My subscriptions”. 
2. On the next page you can view your 49-euro ticket subscription, click the action “cancel”.
3. Then select the date for which you want to cancel your subscription.
4. The process is similar, if you have earlier bought your ticket through your local transport provider.

Points to Remember for Refund Deutschland Ticket

1. If you have planned well in advance and have bought a ticket for next month by the 10th day of the current calendar month, but later you realize that you don’t need that or if there is some sudden change in the plan then it is also possible to refund your Deutschland ticket for free. 
2. Make sure that the subscription has not started, you must cancel it before the subscription period begins. 
3. If you have a subscription in progress already, it’s advised that to avoid paying for the following month you must cancel your subscription by the 10th day of the current month. 

Conclusion

Traveling for any reason is not always fun, even if it is in the lap of beautiful cliffs of Europe. A planned and well-organized trip always helps save money and time too. But that can only be done if you have some fair idea about the place you are visiting and how you have to travel there locally and buy tickets or travel passes accordingly. Understand the deadlines to cancel and renewals to save money or from being barred. 

Frequently Asked Questions