How to Cancel Chase Credit Card? (3 Quick Methods)

If you have decided that your Chase credit card no longer serves your needs, it is advised to cancel the service. Perhaps you have found another credit card that gives superior rewards, a lower interest rate, or one just simply better for your current situation. In this case, canceling your Chase card can be quite straightforward. This guide will detail all the information required to cancel Chase Credit card.

One of the most effective things that you need to do before canceling your Chase credit card is to make sure your account stands in a good spot. That simply means any outstanding balance has to be paid off. Canceling a card with a remaining balance is pretty complicated and could dent your credit score. Clear your balance first, then you can reach out for further assistance from Chase’s customer service.

You can cancel Chase Credit card by calling the number that is listed on the back of your credit card or by using Chase’s customer service number. Both these methods have been discussed in detail below.

How to Cancel Chase Credit Card Over the Phone?

One of the easiest ways to cancel Chase credit card is by contacting customer service over the phone. Here is what you can do:

1. Call 1 (800) 432-3117 to contact the Chase customer service division. You need to have all your credit card information and personal information handy.
2. Once you’re connected with one of the customer service representatives, tell them that you would like to cancel your Chase credit card.
3. Be sure to mention all the reasons for cancellation. You will also provide them with any information that they might ask from you such as your credit card number, your full name, and or contact information.
4. Once you have requested the cancellation, ask to have the representative email you to confirm when the cancellation is completed.

Also, read How To Cancel OCBC Credit Card

How to Cancel Chase Credit Card via Mail?

Under this method, you will want to write a formal letter addressing the issue and requesting to cancel Chase Credit Card. Be sure to include your name in full, your credit card number or the last four digits, the billing address, and any other identifying details that may help locate your account.

In the body of the letter, indicate you are seeking to cancel your credit card, and you should give a brief explanation for your reason for cancellation. This reason could simply be based on your finances or because there is a change in circumstances that dictate it.

Now that you have the letter completed, the next step is to address the letter to Citibank at the following address:

National Bank By Mail

P.O. Box 6185

Westerville, OH 43086

How to Cancel Chase Credit Card via the Website?

If you wish to cancel Chase Credit Card but simply do not feel like calling one of their representatives, then consider yourself lucky. Chase has made it easy on the website to do this by using the chat feature to enable you to manage your own cancellation at your own pace. Here’s how to cancel Chase Credit Card online without any problem:

• Log into the Chase website and scroll to the customer service center of the website.
• Look for a chat option to get connected to a customer service rep for live discussion.
• When the chat window opens up, let the customer service representative know that you would like to cancel your Chase Credit Card.
• The representative will then request your account information like the billing address, card number, etc., to verify your identity. They may also ask a few security questions related to the history of your account.
• After giving the details of your account, continue with whatever prompts or instructions the agent gives you. They may guide you through an additional verification process or inform you of the cancellation procedure.
• Once everything is done, they will start the cancellation process and you will get a confirmation message stating that they have processed your request for the Chase Credit Card cancellation.
• This is always advisable to take a screenshot of this confirmation or jot down any confirmation number they may provide.

These are all the steps needed to cancel a Chase Credit Card online, without necessarily making calls. Thus, the said method is much more convenient for account-preferences management.

Also, read How Can You Cancel Synchrony Credit Card

Final Words

To cancel Chase credit card, you need to follow several steps to adequately process the request. Prior to cancellation, it is best practice to pay off your balance, and if you have other credit cards with Chase, redeem your rewards for cash or points. Once the cancellation occurs, be sure to destroy the physical card to prevent misuse. After cancellation, check your credit report to make sure the card is shown as canceled; this may take 60 days, and you will need to call Chase’s customer service if it remains as active post those 60 days.