How To Cancel Authorize.net Subscription

How To Cancel Authorize.net Subscription | Cancel With These Easy Steps

Managing payments securely is what doing business means, and Authorize.net has been the solution for hundreds of companies to secure transactions. But what if you have been using Authorize.net for a long time now, and you want to cancel your account? If that is true then there’s no need to worry because we have you covered in an easy way to cancel your Authorize.net subscription or account in no time.

Payment security is an internal aspect of the business. In a cyber world with threats and online schemes, payment security cannot be a luxury and it is a necessity. This is what Authorize.net delivers which is a safe and reliable venue for coping with credit card payments, whether online, by phone, or in person. This is a trusted shield against fraud for businesses around the globe.

In case you’re looking to cancel your Authorize.net subscription, you will be glad to know that the process is quite uncomplicated. Canceling your subscription can be done through the Merchant Interface Account or ARB Subscriptions section, and that too without much problem at all. Their flexible approach permits changes in the payment systems of a particular business corresponding to the changing needs.

For those looking to completely close their account, Authorize.net also gives steps for permanent deletion of the account. However, it is good to note that subscription cancellation and account closing are two different actions. We will break down the steps for you, so you need to watch until the end of this article for further details.

How To Cancel Authorize.net Subscription? 

Authorize.net is designed around an Automated Recurring Billing (ARB) plan whereby your subscription gets automatically renewed at the end of each billing cycle. If now you think that it the time to leave that subscription then you need to carefully follow these steps for a clean and easy cancelation.

1. Visit your Authorize account through the Merchant Interface. You can easily log in with your username and password to access your dashboard.

2. You need to look for the “Recurring Billing” link in the main menu.

3. Under the “Search & Reports,” you need to go ahead and click on the “Search ARB Subscriptions.”

4. Enter the details into the fields, such as application or subscription ID before hitting the Search button to bring relevant data to your screen.

5. From the results of the search, you need to identify and click on the Subscription ID in the left-hand column.

6. On the “Transaction Details” page, if you want to change any details, you may click on the “Edit Subscription” link.

7. The link that states “Cancel Subscription” will appear on the upper right part of that same page. Click on it in order to begin the cancellation process.

8. Then, It will ask you for your confirmation in a dialogue box. Click on “Yes” to confirm the cancellation of your subscription. 

These steps will help you in canceling your Authorize.net ARB subscription without any sort of confusion.

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How to Cancel Authorize.net Account Using The eTicket Service?

If you seriously want to close your Authorize.net account, then the best option is to use their eTicket Service. Here is complete information to help you to do the steps.

1. Go to Authorize.net and log in to your Merchant Portal using your credentials.

2. You will see “Contact Us” in red on the top of the page. Once you click that button, it will take you to your support and contact options.

3. In the Contact Us section, you will have to select the option to “Create a New eTicket.”

4. You need to provide all the necessary fields with accurate information on how you can be contacted.

5. Write in the space provided, that you want your Authorize.net account to be closed.

6. When you are satisfied that all details are in order, hit the “Submit” button. This will then send your account closure request to the Authorize.net customer service team.

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How to Cancel Authorize.net Account Over The Call?

It is one of the phenomenal ways to cancel your Authorize.net Account Via by calling one of its representatives and canceling the membership over the phone. You can do this in the following way:

  1. You can call 877-447-3938 to talk to the Authorize.net Account customer support team.
  2. When you contact one of the customer care representatives, let them know that you would like to cancel your subscription.
  3. Mention all the reasons for cancellation. 
  4. After you request the cancellation, you can ask the representative to email you upon the completion of the process of cancellation. This confirmation reassures you that your membership has been canceled and provides you with a record of the transaction for reference. 

By following these steps, you can easily cancel your Authorize.net Account via customer service by calling them without any hassle or problem.

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How to Cancel Authorize.net Account Via Chat?

These guidelines will instruct you on how to use the online chat of Authorize.net to submit a request to close your account:

1. Go to the Authorize.net website and log into your account.

2. Go to the “Contact Us” that is usually located at the upper part of the homepage and click on it.

3. Select “Support Center” from those under “Contact Us.”

4. Now you can move ahead to the Support Center site to access the online live chat. Click it and have a chat with their support team, or you can use the Support Case feature for your request.

If you are finally ready to do this, then you need to follow the process mentioned here for contacting Authorize.net customer support to close down your account.

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Final Words

There’s no doubt that tools at the enterprise level change depending on present demands and better offerings. This applies to Authorize.net as much as any payment service and there may come a time that cuts above the rest when you find another payment solution. This will inevitably force you to cancel your Authorize.net subscription. 

If you decide to discontinue your use of Authorize.net, it is good to know that much of it is easy. Just follow the methods in this article. In case you want to cancel your subscription, close your account, or find alternatives, all the processes are covered for a clean transition either on the cash or without the payment.

Frequently Asked Questions

1. Is there a Monthly Charge from Authorize.net?

Authorize.net places a $25 monthly gateway fee charged for the purposes of providing access to secure processing services since it is a standard charge for such things.

2. Can You Cancel Authorize.net Anytime?

Yes, you can cancel your subscription or account with Authorize.net anytime. The actual process to initiate cancellation is as follows by requesting it from the Merchant Portal or contact support.

3. What Is the Refund Policy of Authorize.net?

Authorize.net doesn’t give any refunds for fees charged, including a monthly gateway fee. So if you decide to cancel in the middle of the billing cycle, the client continues getting the services till the end of the billing cycle, without any pro-rated refunds.

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