How to Fix Crumbl App Not Working

Crumbl says that they make the world’s best chocolate chip cookie, it seems true though, but what, when you can’t really order one? The issues with their app are often reported on social media. Sometimes they run out of ingredients, sometimes they can’t deliver what exactly you need and sometimes the app just simply says that the store isn’t available. Cookie lovers in the States are really disappointed with them.

Crumbl has started this business of cookies 6 years ago and has gained huge popularity and is now the leading baker in the U.S. They claim that they are a Cookie Tech Company, but what about the issues with their app? The weekly rotating menu that features 200+ flavors inspired by cakes, candies, pies, and desserts of all kinds really appeals to masses ranging from kids to grandpas.

Such features keep customers coming back, but when they are not able to book a slot in the restaurant, can’t order their favorite cookie, or are being delivered different items from the one they pre-ordered from the app, it really irks them. Let’s understand the problem behind such issues and the reason causing them. The guide below is easy to comprehend and the methods are simple to apply.

Common Issues And Fixes For Crumbl App Not Working

1. My Store Isn’t Available

You just want that hot chocolate lava melting in your mouth, you pick up your phone to order one, but the Crumbl app says “store isn’t available”. Even after some more tries the response is the same, what’s wrong with the Crumbl, let’s understand. 

Fix

1. The first and the most probable reason is that the store has sold out.
2. Crumbl operates Monday – Thursday, 8 am – 10 pm as well as Friday – Saturday, 

8 am – 12 am and is completely closed on Sunday. Make sure that you are ordering in the said times for the days mentioned.

2. You Prepay On The App But Get To The Store And They Are Sold Out?

This has reportedly happened to many folks and that too multiple times. If you are pre-paying in full for your order, you should be promised that cookies should be reserved for you. But the same is not the case here, this happens, that by the time the person visits the store to collect the pre-ordered cookie, it has been sold out, and then a random cookie of their choice will be given instead, no money back option though.

Fix

1. There’s an option to view a “cookie queue” which tells them how many of which particular cookies they need to have for pickups in the next 1,2 or maybe 3 hours. Check with the staff over there, if they did so.
2. Call that particular store to know the status of your favorite cookie and then order accordingly.

Also, read How To Fix Everand App Not Working

Some Common Troubleshoots For Crumbl App Not Working

Some common and temporary problems could also impact your Crumbl app and malfunction it. Many issues like app crashing, notifications not being received, app loading for a long time, app not opening, and many others like this. Let’s go through the troubleshoots mentioned below to get rid of these glitches and order your favorite cookie;

1. Restarting Your Phone

The most effective one could be applied for the dysfunctioning of almost all the apps on your phone for sudden app crashes or if apps have stopped working. 

For iPhone

1. Press and then quickly release the Volume Up button, then repeat this with the Volume Down button.
2. Press and hold the power button and don’t release and wait for your device to restart.

For Android

1. Press and hold the power button on your Android device.
2. Select the restart from the menu which appears on the screen.
3. Confirm the restart if prompted.

2. Check The Internet Connection

Crumbl must be connected to a fast and stable internet connection for you to place an order with them. The app will definitely fluctuate or behave unexpectedly if your internet connection is unstable or slow.

• Check your wi-fi, try turning it off, and then turn it on again:  Open Settings > Wi-Fi and turn it off, wait for a few seconds, and then tap to turn it on again.
• Try to switch to cellular data if you are using wi-fi and vice versa. 
• Try resetting, switch to Airplane mode for a few seconds, and then turn it off: Open Settings and tap the Airplane mode to turn it on, wait for a few seconds and then tap to switch it off again.

3. Force Closing The Crumbl App

Troubleshooting that takes only a few seconds to be applied is potent enough to kill many glitches:

1. On your Home screen, swipe up from the bottom and stop in the middle of the screen. 
2. Swipe left or right to see the Crumbl app. 
3. Swipe up on the app’s preview for closing the app. 
4. Reopen the app after a minute or two and check if it’s working normally.

4. Update The Crumbl App 

This will only come to your head when you will encounter any such malfunction. Always check periodically and ensure that you are accessing the updated version of the app to avoid fluctuations and compatibility issues. 

For iPhone

1. Go to the App Store and then tap on your profile icon. 
2. Scroll down and find the Crumbl app from the list.
3. Tap Update on the Crumbl app. 

For Android

1. Go to the Play Store scroll down and find the Crumbl app from the list.
2. Tap Update on the Crumbl app.
3. Wait for the update to download and install.

5. Clear Apps Cache

This will help you get rid of the small memory packets known as Caches, which every app downloads while running. Clearing the Cache will make space for the new ones to be downloaded smoothly.

Go to Settings > Apps or Application Manager > Crumbl > Storage > Clear Cache.

6. Contact Crumbl Customer Support

There are chances that there is some unannounced downtime or that Crumbl’s server has encountered some outage. Reach out to them and try asking and let them know your issue briefly, jot down the suggestions and guidelines, and follow them carefully.

Also, read Sonic App Not Working | Try These Fixes

Conclusion

The food industry has seen a revolution in the last two decades with the integration of technologies like AI which has helped the food outlets to deliver and manage in an innovative manner and for consumers to order easily and quickly along with knowing the exact time when their order will be delivered. However, the glitches have not always but often have targeted the technologies, but in the end have got killed.

Frequently Asked Questions